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    Thoughts on IT education - the good, bad, and the ugly

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    • scottalanmillerS
      scottalanmiller @worden2
      last edited by

      @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

      @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

      @scottalanmiller said in Thoughts on IT education - the good, bad, and the ugly:

      I was studying taxonomic classification in 2003, it was a major topic at the time because folksonomy of the web was really the hot thing of the era and that's where a lot of research and thought in IT was going. Long before these kinds of communities were arising. Taxonomy and folksonomy would be good topics for an IT curriculum.

      Interesting. I'll look into it. For instance, I'm teaching an intro class in Informatics this semester, and I can see where this would be a good topic.

      One other thought on this, slightly off-topic; do you think that AI might change tagging requirements in the future? In other words, even if we still teach taxonomic classification, would that only be as background for what AI starts doing "automagically"? I know that keyword analysis is getting a lot of attention in "meta-research" and topic survey papers.

      Sure, that would be expected. AI is just replacing the humans in that case.

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      • W
        worden2 @scottalanmiller
        last edited by

        @scottalanmiller Yeah, I put the scare quotes around deep knowledge for a good reason I think. If I had to characterize myself at any rate I would say foundational knowledge is more descriptive for what I bring, personally.

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        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @dashrender said in Thoughts on IT education - the good, bad, and the ugly:

          This is old school thinking. The idea that people need to be locked up in cubicals all day to make sure things are getting done.

          I'll pull my usual "this isn't old school" thinking point. Old people weren't stupid. This is bad thinking. Old school good thinking would have fixed this the same as modern good thinking.

          It's common to associate "old school" with "bad decisions", but they are different. People who could work remotely, did, even fifty or a hundred years ago. It's just the ability to work remotely has enabled larger percentages to do this.

          Old school decision making would have led to the same work from home rates as today. It as old school factors, like not having computers, that made people have to sit in offices all day. Not bad decisions.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            Back to curriculum... one thing that might be well suited for an AS focused world (which I believe that you said was the program) is simply going to "Topics in IT 1" and "Topics in IT 2" and so forth. Make them so general that the department simply then gets to decide the order and content so as to build up a core understanding by the end.

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            • scottalanmillerS
              scottalanmiller
              last edited by

              The reality is, teaching IT as a serious of singular, long, focused disciplines doesn't work. That class in systems administration would really, really benefit from some discussion around networking. That networking class makes no sense without a systems class. That programming class would have been good before that systems automation class. That database class depends on a certain about of system knowledge. That systems class would have benefited from people understanding database workloads and so forth.

              Why teach them separately when you can teach them together?

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              • IRJI
                IRJ
                last edited by

                @worden2 So this is one of those get certified while getting a degree schools like WGU?

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                • W
                  worden2 @scottalanmiller
                  last edited by

                  @scottalanmiller We're doing 2 year degrees, so getting students into intro jobs is just fine for us, to put it in perspective. What I can't do and won't promote is becoming a cert mill. Our industry-led advisory boards are very clear; students need to get soft skills from us as much as the technical skills. That IMHO is why college is still relevant in IT. If anything a college graduate has learned how to learn, and the speech and history and english classes produce well-rounded applicants at the very least.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • W
                    worden2 @IRJ
                    last edited by

                    @irj said in Thoughts on IT education - the good, bad, and the ugly:

                    @worden2 So this is one of those get certified while getting a degree schools like WGU?

                    Yes and no. I don't think my college is going to start employing "course facilitators" instead of professors, and simply point students to the material and expect them to grind through it. On the other hand, as a 2 year college we're not diving too deep into theory and abstracted concepts because of the time scale we're at. Does that clarify it? I do know one of our graduates is doing the WGU thing right now as part of a BS and is getting their MCSA as part of it. Personally, I think we use the certs as external validation that we're staying relevant, but when I see the A+ and other certs not keeping up (the latest A+ cert finally eliminated floppy drive questions!) I worry we're slipping behind as well.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • W
                      worden2 @scottalanmiller
                      last edited by

                      @scottalanmiller said in Thoughts on IT education - the good, bad, and the ugly:

                      Back to curriculum... one thing that might be well suited for an AS focused world (which I believe that you said was the program) is simply going to "Topics in IT 1" and "Topics in IT 2" and so forth. Make them so general that the department simply then gets to decide the order and content so as to build up a core understanding by the end.

                      That is a component, for sure. We're doing Assoc. of Applied Science to be clear, so keep in mind our degrees correspond to HVAC, Electronics, Supply and Logistics, and similar levels of more-than-just-training. We're NOT ITT for instance, and even as we're trying to meet demand for our students we will not promise more than we can deliver or become a diploma or training mill.

                      1 Reply Last reply Reply Quote 1
                      • W
                        worden2 @scottalanmiller
                        last edited by

                        @scottalanmiller said in Thoughts on IT education - the good, bad, and the ugly:

                        The reality is, teaching IT as a serious of singular, long, focused disciplines doesn't work. That class in systems administration would really, really benefit from some discussion around networking. That networking class makes no sense without a systems class. That programming class would have been good before that systems automation class. That database class depends on a certain about of system knowledge. That systems class would have benefited from people understanding database workloads and so forth.

                        Why teach them separately when you can teach them together?

                        We do, but we have separate programs within the School, so you can get a degree (AS or AAS) in Database Management, but not without courses in Network Communications, "A+" Hardware/Software, Computing Logic, Systems Analysis and Design... you get the idea. I think the idea of "blended" classes deserves more attention, but as you probably know, the "silo" architecture is ever-present.

                        scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @worden2
                          last edited by

                          @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                          @scottalanmiller We're doing 2 year degrees, so getting students into intro jobs is just fine for us, to put it in perspective. What I can't do and won't promote is becoming a cert mill. Our industry-led advisory boards are very clear; students need to get soft skills from us as much as the technical skills. That IMHO is why college is still relevant in IT. If anything a college graduate has learned how to learn, and the speech and history and english classes produce well-rounded applicants at the very least.

                          Right, certs should be totally uncoupled from a collegiate academic process.

                          http://www.smbitjournal.com/2016/12/legitimate-university-programs-are-not-certification-training/

                          If a job candidate got through screening that had gotten certs as part of a degree program, they'd be fired for dishonesty if we found out.

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                          • scottalanmillerS
                            scottalanmiller @worden2
                            last edited by

                            @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                            @irj said in Thoughts on IT education - the good, bad, and the ugly:

                            @worden2 So this is one of those get certified while getting a degree schools like WGU?

                            Yes and no. I don't think my college is going to start employing "course facilitators" instead of professors, and simply point students to the material and expect them to grind through it. On the other hand, as a 2 year college we're not diving too deep into theory and abstracted concepts because of the time scale we're at. Does that clarify it? I do know one of our graduates is doing the WGU thing right now as part of a BS and is getting their MCSA as part of it. Personally, I think we use the certs as external validation that we're staying relevant, but when I see the A+ and other certs not keeping up (the latest A+ cert finally eliminated floppy drive questions!) I worry we're slipping behind as well.

                            Certs are not in any way a validation that you are relevant and certainly not ones that are not even in the right field. Certs have a place, a good one, but they are VENDOR TOOLS, not industry ones. It's not appropriate to be using them in an academic setting in any way unless, as you had originally stated, using them as a guide to the "level" of knowledge, but never as a guide to the actual knowledge.

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                            • scottalanmillerS
                              scottalanmiller @worden2
                              last edited by

                              @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                              @scottalanmiller said in Thoughts on IT education - the good, bad, and the ugly:

                              The reality is, teaching IT as a serious of singular, long, focused disciplines doesn't work. That class in systems administration would really, really benefit from some discussion around networking. That networking class makes no sense without a systems class. That programming class would have been good before that systems automation class. That database class depends on a certain about of system knowledge. That systems class would have benefited from people understanding database workloads and so forth.

                              Why teach them separately when you can teach them together?

                              We do, but we have separate programs within the School, so you can get a degree (AS or AAS) in Database Management, but not without courses in Network Communications, "A+" Hardware/Software, Computing Logic, Systems Analysis and Design... you get the idea. I think the idea of "blended" classes deserves more attention, but as you probably know, the "silo" architecture is ever-present.

                              As long as there is a silo at that level, I'd put the relevance at "zero". What good is a system admin that doesn't have a foundation? What good is a DBA that doesn't know systems basics? They are all useless.

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                              • scottalanmillerS
                                scottalanmiller @worden2
                                last edited by

                                @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                                "A+" Hardware/Software

                                You have a college program in "middle school level education with a pointless certification for minimum wage labour at best buy"?

                                What is the purpose of a curriculum like that? All of the jobs are minimum wage or similar. And all are as open to high school students as to graduates.

                                This is like requiring basic typing for a degree.

                                Youtube Video

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                                • W
                                  worden2 @scottalanmiller
                                  last edited by

                                  @scottalanmiller I can assure you that we never lose sight that these are vendor tools. In fact we simply use them as tools to get our students what we believe is a good academic education. Having said that, this is why I'm here with all of you, to make sure we keep our eyes on the ball.

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                                  • scottalanmillerS
                                    scottalanmiller @worden2
                                    last edited by

                                    @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                                    @scottalanmiller I can assure you that we never lose sight that these are vendor tools. In fact we simply use them as tools to get our students what we believe is a good academic education. Having said that, this is why I'm here with all of you, to make sure we keep our eyes on the ball.

                                    I think that system administration as a concept carries a lot more value than teaching closely to any cert track. Using the cert tracks as guides to currency (not relevance) is important, but I would set them as a low bar for total level (an MCSE is what, six months of work, not two years) and only one piece of the puzzle and overly vendor-nostic (I made that up.) I think a more agnostic approach with more industry principles would be more valuable and students would then be well prepared to get the right certs for them afterwards (or during, on their own time.)

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                                    • W
                                      worden2 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Thoughts on IT education - the good, bad, and the ugly:

                                      @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                                      "A+" Hardware/Software

                                      You have a college program in "middle school level education with a pointless certification for minimum wage labour at best buy"?

                                      What is the purpose of a curriculum like that? All of the jobs are minimum wage or similar. And all are as open to high school students as to graduates.

                                      This is like requiring basic typing for a degree.

                                      Youtube Video

                                      Exactly. We eliminated typing as a class for a business admin degree over a decade ago for instance, and I think we're at the point now where A+ is headed that way also. Even so, with open enrollment we have to have certain barrier classes to see if our students are serious about what we teach and if they wash out of an A+ class then it's a good thing for them as well as us, right?

                                      scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @worden2
                                        last edited by

                                        @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                                        Exactly. We eliminated typing as a class for a business admin degree over a decade ago for instance, and I think we're at the point now where A+ is headed that way also.

                                        A+ should never have been there. I took the A+ on version 1 in the 1990s and it was offensive, to say the least. It's not just unprofessional, but outright incorrect and deceptive. It is required for entry level bench work at the worst (but largest) shops like Best Buy and Staples. But that is its sole value. No program, ever, should have used it in any way. If anything, it's actually better today, not worse. That's how bad it has been.

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                                        • scottalanmillerS
                                          scottalanmiller @worden2
                                          last edited by

                                          @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                                          Even so, with open enrollment we have to have certain barrier classes to see if our students are serious about what we teach and if they wash out of an A+ class then it's a good thing for them as well as us, right?

                                          I get this point but I don't agree. I'm 100% for open enrollment, I believe that this is the only good way to stay competitive as a university. I take open enrollment schools more seriously than others because they focus more on actual academic competitiveness rather than arbitrary and artificial factors.

                                          But having a useless class that might actually teach things that need to be untaught or, at the very least, wastes time in an already short curriculum that is needed for actual skills, is not a good idea. Have students wash out of useful classes. Test their technical ability and interest. An A+ class would wash me out and I'm a seven figure person in the industry. I might not be everyone's favourite student (actually, I often am) but I'd drop out of college if I took an A+ class and thought that that was what IT was going to be about. Instead of testing their academic ability, you are testing their patience in some cases.

                                          No need for that. Make them take a real class with real material. If they wash out due to lack of ability, fine, you have lost nothing (compared to now.) But if they don't wash out because real material held their interest, you've won not only a student you would have lost, but possibly your best student.

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                                          • W
                                            worden2 @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Thoughts on IT education - the good, bad, and the ugly:

                                            @worden2 said in Thoughts on IT education - the good, bad, and the ugly:

                                            Even so, with open enrollment we have to have certain barrier classes to see if our students are serious about what we teach and if they wash out of an A+ class then it's a good thing for them as well as us, right?

                                            I get this point but I don't agree. I'm 100% for open enrollment, I believe that this is the only good way to stay competitive as a university. I take open enrollment schools more seriously than others because they focus more on actual academic competitiveness rather than arbitrary and artificial factors.

                                            But having a useless class that might actually teach things that need to be untaught or, at the very least, wastes time in an already short curriculum that is needed for actual skills, is not a good idea. Have students wash out of useful classes. Test their technical ability and interest. An A+ class would wash me out and I'm a seven figure person in the industry. I might not be everyone's favourite student (actually, I often am) but I'd drop out of college if I took an A+ class and thought that that was what IT was going to be about. Instead of testing their academic ability, you are testing their patience in some cases.

                                            No need for that. Make them take a real class with real material. If they wash out due to lack of ability, fine, you have lost nothing (compared to now.) But if they don't wash out because real material held their interest, you've won not only a student you would have lost, but possibly your best student.

                                            I concur on not thinking A+ has anything to do with actual IT. On the "wash out" comment my thought process was more along the lines of if they can't handle that material then they're really going to struggle with classes on up the line. I'm commonly telling my students that A+ isn't any more than a "baby cert" also.

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