Solved Sodium Helpdesk: New Group Permissions Not Working

[NashBrydges]

After creating a new group in Agent Groupings, I go to Group Permissions, select the new group and enable permissions however, enabling "Ticket Settings" doesn't stick. After clicking the "submit" button, there is no confirmation that new permissions have been saved and upon screen refresh, the "Ticket Settings" revert back to disabled.

Select all permissions:

This is what it looks like after clicking the Submit button (no confirmation after Submit):

This is what it looks like after screen refresh:

[scottalanmiller]

Tagging @QuixoticJeremy @QuixoticJustin

[QuixoticJeremy]

This was actually a visual bug and not a functionality bug. Settings were being saved properly but were not being reflected on the page. I have pushed a release that will address this issue, as soon as it is in production and I have confirmed that it works there like it works in dev I'll update this thread

[QuixoticJeremy]

From what I can tell this is now working as intended. Can you confirm @NashBrydges ?

[NashBrydges]

@quixoticjeremy said in Sodium Helpdesk: New Group Permissions Not Working:

From what I can tell this is now working as intended. Can you confirm @NashBrydges ?

Confirmed fixed.