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    Unable to get time to sync on Server 2012 R2 DC

    IT Discussion
    ntp server 2012 r2 untangle time
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    • scottalanmillerS
      scottalanmiller @CCWTech
      last edited by

      @ccwtech said in Unable to get time to sync on Server 2012 R2 DC:

      I'm reading that if it is off only by a few minutes it slowly changes the clock to run faster until it 'catches up'.

      Check again in the AM and report back.

      Goodnight all.

      That's correct.

      1 Reply Last reply Reply Quote 0
      • CCWTechC
        CCWTech
        last edited by

        With the fact that it slowly 'catches up' last night I adjusted the time to be within 2 minutes of current time hoping that it would 'catch up' more quickly. As of this morning it's still at 2 minutes behind, so no joy....

        1 Reply Last reply Reply Quote 0
        • hobbit666H
          hobbit666
          last edited by

          When I've had time sync issues in the past to help I've just installed a atomic clock sync tool onto the server.

          CCWTechC 1 Reply Last reply Reply Quote 1
          • jt1001001J
            jt1001001
            last edited by

            Check Group Policy setting in the default domain controller OU to make sure NTP/SNTP is not disabled. See this article:
            https://social.technet.microsoft.com/Forums/windowsserver/en-US/95733420-c3c8-456d-a5c1-b426ebafb53e/pdc-will-not-sync-with-external-time-source-ntp-using-w32time?forum=winserverNIS
            Also, try an IP address instead of name. I use 132.163.4.103 and 129.6.15.29 for my testing, then set to pool.ntp.org when testing's complete.

            1 Reply Last reply Reply Quote 1
            • CCWTechC
              CCWTech @hobbit666
              last edited by

              @hobbit666 I have tried a couple of those.

              It's weird to me as it seems like it's able to sync the time, but no matter if it is 7 minutes late or 2 minutes late the server 'thinks' it's off by 0 ms so it doesn't change.

              It's just odd.

              0_1501073818831_Capture.JPG

              dbeatoD 1 Reply Last reply Reply Quote 0
              • dbeatoD
                dbeato @CCWTech
                last edited by

                @ccwtech as long as it is in between 5 minutes from the right time it should be okay.

                CCWTechC scottalanmillerS 2 Replies Last reply Reply Quote 1
                • CCWTechC
                  CCWTech @dbeato
                  last edited by

                  @dbeato But it doesn't. I manually changed it from 7 behind to 2 behind to let it catch up. However I have set the time on this server (to correct time) manually a couple months ago and that is when the company called me and said it's off again.

                  dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @CCWTech
                    last edited by

                    @ccwtech Last thing to check is the actual server hardware clock then 🙂

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                    • scottalanmillerS
                      scottalanmiller @dbeato
                      last edited by

                      @dbeato said in Unable to get time to sync on Server 2012 R2 DC:

                      @ccwtech as long as it is in between 5 minutes from the right time it should be okay.

                      Yeah. Two should be well within tolerance.

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                      • scottalanmillerS
                        scottalanmiller @CCWTech
                        last edited by

                        @ccwtech said in Unable to get time to sync on Server 2012 R2 DC:

                        @dbeato But it doesn't. I manually changed it from 7 behind to 2 behind to let it catch up. However I have set the time on this server (to correct time) manually a couple months ago and that is when the company called me and said it's off again.

                        Oh. This is a VM? Is the hypervisor and the VM the same?

                        hobbit666H 1 Reply Last reply Reply Quote 0
                        • hobbit666H
                          hobbit666 @scottalanmiller
                          last edited by

                          @scottalanmiller said in Unable to get time to sync on Server 2012 R2 DC:

                          Oh. This is a VM? Is the hypervisor and the VM the same?

                          He said in a earlier post

                          Physical box (no VM).

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @hobbit666
                            last edited by

                            @hobbit666 said in Unable to get time to sync on Server 2012 R2 DC:

                            @scottalanmiller said in Unable to get time to sync on Server 2012 R2 DC:

                            Oh. This is a VM? Is the hypervisor and the VM the same?

                            He said in a earlier post

                            Physical box (no VM).

                            Oh sorry, missed that.

                            1 Reply Last reply Reply Quote 2
                            • CCWTechC
                              CCWTech
                              last edited by

                              I put a new CMOS battery in, made sure the time in BIOS was correct. It's now about 30 seconds behind. Seems like it gradually keeps slowing until manually entered again.

                              scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @CCWTech
                                last edited by

                                @ccwtech said in Unable to get time to sync on Server 2012 R2 DC:

                                I put a new CMOS battery in, made sure the time in BIOS was correct. It's now about 30 seconds behind. Seems like it gradually keeps slowing until manually entered again.

                                Maybe the clock has gone bad?

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                                • CCWTechC
                                  CCWTech
                                  last edited by

                                  Is there any test for that? I would imagine the fix is a new motherboard, right?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @CCWTech
                                    last edited by

                                    @ccwtech said in Unable to get time to sync on Server 2012 R2 DC:

                                    Is there any test for that? I would imagine the fix is a new motherboard, right?

                                    Well, is the time drifting on the server? Sounds like the clock is bad 😉

                                    Can you offline the server for a while and see how quickly the clock drifts when the OS is not running?

                                    1 Reply Last reply Reply Quote 2
                                    • dbeatoD
                                      dbeato @CCWTech
                                      last edited by

                                      @ccwtech I would check again what is the main NTP server on the servers and adjust the Time ZOne on the server.

                                      CCWTechC 1 Reply Last reply Reply Quote 0
                                      • CCWTechC
                                        CCWTech @dbeato
                                        last edited by

                                        @dbeato said in Unable to get time to sync on Server 2012 R2 DC:

                                        @ccwtech I would check again what is the main NTP server on the servers and adjust the Time ZOne on the server.

                                        The time zone is correct and I have tried several different time servers. What I see is that it is contacting the time servers as it should, but no matter what time is on the server it shows a 0 ms offset from the NTP servers.

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                                        • jt1001001J
                                          jt1001001
                                          last edited by

                                          are any of your time services running under a domain accoutn instead of Local Service? Sounds like a service does not have permission to update the time

                                          CCWTechC 1 Reply Last reply Reply Quote 0
                                          • CCWTechC
                                            CCWTech @jt1001001
                                            last edited by

                                            @jt1001001 said in Unable to get time to sync on Server 2012 R2 DC:

                                            are any of your time services running under a domain accoutn instead of Local Service? Sounds like a service does not have permission to update the time

                                            Windows Time is set to run under "Local Service" (not local system account)

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