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    Unsolved Autoupdates Killed My Windows Server 2008 R2

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    windows server windows server 2008 r2 dell poweredge t310
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    • Mike DavisM
      Mike Davis
      last edited by

      The Windows update log had a ton of these errors:

      2017-04-13	14:24:10:022	 428	1614	Agent	WARNING: Failed to evaluate Installed rule, updateId = {6CFCF2A8-52A0-4DDC-AD90-71A7736E83CE}.200, hr = 80080005
      2017-04-13	14:26:10:109	 428	1614	Agent	WARNING: Failed to evaluate Installable rule, updateId = {6CFCF2A8-52A0-4DDC-AD90-71A7736E83CE}.200, hr = 80080005
      2017-04-13	14:30:10:787	 428	1614	Agent	WARNING: Failed to evaluate Installed rule, updateId = {0C91D9FF-FEE6-421C-ACCD-15582919F140}.200, hr = 80080005
      2017-04-13	14:32:10:846	 428	1614	Agent	WARNING: Failed to evaluate Installable rule, updateId = {0C91D9FF-FEE6-421C-ACCD-15582919F140}.200, hr = 80080005
      2017-04-13	14:36:11:259	 428	1614	Agent	WARNING: Failed to evaluate Installed rule, updateId = {89185EE9-622B-4D77-9DF7-FE3F2E2027EE}.200, hr = 80080005
      2017-04-13	14:38:11:326	 428	1614	Agent	WARNING: Failed to evaluate Installable rule, updateId = {89185EE9-622B-4D77-9DF7-FE3F2E2027EE}.200, hr = 80080005
      2017-04-13	14:42:11:656	 428	1614	Agent	WARNING: Failed to evaluate Installed rule, updateId = {728F10D0-EFA2-494E-B116-FFCACBCF094C}.200, hr = 80080005
      2017-04-13	14:44:11:715	 428	1614	Agent	WARNING: Failed to evaluate Installable rule, updateId = {728F10D0-EFA2-494E-B116-FFCACBCF094C}.200, hr = 80080005
      2017-04-13	14:48:13:563	 428	1614	Agent	WARNING: Failed to evaluate Installed rule, updateId = {67BCDD15-BA51-4465-BED2-6202AD4A9D34}.201, hr = 80080005
      2017-04-13	14:50:13:621	 428	1614	Agent	WARNING: Failed to evaluate Installable rule, updateId = {67BCDD15-BA51-4465-BED2-6202AD4A9D34}.201, hr = 80080005
      
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      • dafyreD
        dafyre
        last edited by

        What happens if you disconnect a network cable and then log in?

        Mike DavisM 1 Reply Last reply Reply Quote 0
        • Mike DavisM
          Mike Davis @dafyre
          last edited by

          @dafyre said in autoupdates killed my server:

          What happens if you disconnect a network cable and then log in?

          I haven't tried that. I read about some people having that issue with Windows 7 machines, but didn't think it would apply to the server since it always has a connection to itself. I can give it a rip next time I'm on site.

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          • dafyreD
            dafyre
            last edited by

            Only other thing I can think of would be to restore it to a hypervisor (and leave it disconnected) to see if that has any bearing on it... and then, you could restore older backups until you find one that works.

            Mike DavisM T 2 Replies Last reply Reply Quote 1
            • Mike DavisM
              Mike Davis @dafyre
              last edited by

              @dafyre said in autoupdates killed my server:

              Only other thing I can think of would be to restore it to a hypervisor (and leave it disconnected) to see if that has any bearing on it... and then, you could restore older backups until you find one that works.

              In hind sight I wish I had brought a copy of the backup with me so I could try to restore to something on my bench. That's a good idea.

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              • T
                Texkonc @dafyre
                last edited by

                @dafyre said in autoupdates killed my server:

                Only other thing I can think of would be to restore it to a hypervisor (and leave it disconnected) to see if that has any bearing on it... and then, you could restore older backups until you find one that works.

                But with the old one running you will get conflicts. Power one off, power one on.
                Delete the NIC so it doesnt preserve the MAC after the convert. new IP and rename it, then you can have both running.

                dafyreD 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Mike Davis
                  last edited by

                  @Mike-Davis said in autoupdates killed my server:

                  I've had auto updates hose stuff before, but this one takes the cake. I took on a client with a Dell T310 server with Server 2008 R2 Standard on it. It's physical, not virtual. 😞

                  You can sense the impending disaster right away.

                  T 1 Reply Last reply Reply Quote 1
                  • T
                    Texkonc @scottalanmiller
                    last edited by

                    @scottalanmiller said in Autoupdates Killed My Windows Server 2008 R2:

                    @Mike-Davis said in autoupdates killed my server:

                    I've had auto updates hose stuff before, but this one takes the cake. I took on a client with a Dell T310 server with Server 2008 R2 Standard on it. It's physical, not virtual. 😞

                    You can sense the impending disaster right away.

                    That is why I always like to check backups before rebooting something that is unkown or not been rebooted in a while.

                    Mike DavisM 1 Reply Last reply Reply Quote 0
                    • Mike DavisM
                      Mike Davis @Texkonc
                      last edited by

                      @Texkonc said in autoupdates killed my server:

                      That is why I always like to check backups before rebooting something that is unkown or not been rebooted in a while.

                      That's the odd thing. I do have backups and I was able to restore to a point 6 hours before the automatic updates went on. It isn't stuck in a boot loop, but I can't get to the desktop. It's possible that I haven't logged in to the desktop since the last auto update went on. I could try rolling back even further, but it would be better to do that on a test server.

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                      • dafyreD
                        dafyre @Texkonc
                        last edited by

                        @Texkonc said in Autoupdates Killed My Windows Server 2008 R2:

                        @dafyre said in autoupdates killed my server:

                        Only other thing I can think of would be to restore it to a hypervisor (and leave it disconnected) to see if that has any bearing on it... and then, you could restore older backups until you find one that works.

                        But with the old one running you will get conflicts. Power one off, power one on.
                        Delete the NIC so it doesnt preserve the MAC after the convert. new IP and rename it, then you can have both running.

                        That's why I said leave it disconnected. So the VM doesn't try to take over... at least not right away! 😄

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                        • T
                          Texkonc
                          last edited by

                          Possibly failed update from before that are just sticking around and that is why the last company did not reboot the server? Maybe it is spiraled worse since you took over, but it was left over from the last guy.

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                          • xiscoX
                            xisco @Mike Davis
                            last edited by

                            @Mike-Davis does terminal server connection works?? what about windows offline updater http://download.wsusoffline.net/

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                            • momurdaM
                              momurda
                              last edited by

                              Have you checked the CBS.log file in %windir%\logs\cbs
                              It will give more verbose errors usually.

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                              • Mike DavisM
                                Mike Davis
                                last edited by

                                Update for all those that suggested ideas. I took @dafyre 's idea to restore it to a hyper visor. I went on site and I'm not sure why, but it took like 11 hours to copy the backups 1TB+ to an external USB drive. I brought that back to my office and started the restore. That took about 7 hours each time I did that. The first time I just restored the 😄 drive. After messing around with bcdedit I still couldn't get the thing to boot. Veeam said that the M: drive was a system drive to, so I created another VM and restored the 😄 and M: drive. This time I could boot to the Dell system installer setup, but still couldn't boot the OS.

                                Then I decided to restore to another physical Dell server I had on the bench. It booted no problem. Veeam boots you to Directory Services Restore mode and then you have to use msconfig to tell it to do a normal boot and you're good. I did that and it seemed like it was having the same issue where I logged in and it showed the desktop but wouldn't respond to the keyboard. The mouse moved, but wouldn't let me click. I just left it and came back an hour later. At that point it was fine. Not sure what the deal was.

                                There were a few variables to take in to consideration. Since the NIC was different, none of the network services came up. I also disabled a few things like CrashPlan because when the NIC does come online, I don't want it to try to backup to the cloud since it's a clone of the real server that is still on production.

                                At this point I'm going to try to P2V the thing.

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                                • Emad RE
                                  Emad R @Mike Davis
                                  last edited by

                                  @Mike-Davis

                                  NOT 100% Sure,

                                  but if you go here:

                                  C:\Windows\Installer

                                  Can you try to sorted it by latest modified date, then run the MSI and see if some can be repaired on uninstalled ?

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                                  • MattSpellerM
                                    MattSpeller
                                    last edited by

                                    We patched over the weekend and had issues with server 2008 R2 on a .net update

                                    It eventually went through but it took 4-5 hours on that one update

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                                    • Mike DavisM
                                      Mike Davis
                                      last edited by

                                      So I changed the disk layout of the VM I was trying to restore to and it booted like a champ. So now I have the offending server running as a VM. It seems as soon as I log in, CPU goes to 100% and it's all due to one svchost that calls Power, PlugPlay, and DcomLaunch. I can kill the svchost but then the server complains and wants to reboot.

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                                      • Mike DavisM
                                        Mike Davis
                                        last edited by

                                        I added more CPUs so that the offending process only took up 25% of the total system CPU. Then as I was going through the event viewer I noticed that many of the things that wouldn't start and were timing out had to do with the network. The NIC was still disconnected, so I enabled that. It wasn't recognized in device manager, so I installed the Hyper V integration tools. That fixed the NIC. I still had about 6 devices listed in device manager under "Other devices." Right clicking each one and telling it to update the driver fixed 4 out of 6.

                                        dafyreD 1 Reply Last reply Reply Quote 0
                                        • dafyreD
                                          dafyre @Mike Davis
                                          last edited by

                                          @Mike-Davis said in Autoupdates Killed My Windows Server 2008 R2:

                                          I added more CPUs so that the offending process only took up 25% of the total system CPU. Then as I was going through the event viewer I noticed that many of the things that wouldn't start and were timing out had to do with the network. The NIC was still disconnected, so I enabled that. It wasn't recognized in device manager, so I installed the Hyper V integration tools. That fixed the NIC. I still had about 6 devices listed in device manager under "Other devices." Right clicking each one and telling it to update the driver fixed 4 out of 6.

                                          Did this improve the usability of the machine? Or was it still dog slow?

                                          Mike DavisM 1 Reply Last reply Reply Quote 0
                                          • Mike DavisM
                                            Mike Davis @dafyre
                                            last edited by

                                            @dafyre said in Autoupdates Killed My Windows Server 2008 R2:

                                            Did this improve the usability of the machine? Or was it still dog slow?

                                            Yes, adding CPUs was the difference between being able to use it and it being dog slow.

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