Moving from Exchange Online Plan 1 to In House Exchange 2016
-
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@wirestyle22 said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
I have had 2 MSP's call me since I started. I have actually been looking into whether I should try to venture out on my own.
The problem right now is that I see know value in them, but maybe the target is a company that is bigger with no IT staff?
Or the staff they have is for basic issues and you require server support, voip etc. Honestly I'd jump at the opportunity to have NTG or @JaredBusch backing me up. It's a win-win situation where they profit, you gain a ton of knowledge and the company supported is supported very well.
Is that what they do, work for an MSP?
@Minion-Queen owns NTG which is an MSP (I think). @JaredBusch is pretty much the #2 as far as I understand it for Bundy & Associates which is also an MSP (I think).
I'm just talking about how companies like these can be utilized. I wish I had them backing me up, i'd be a lot happier.
-
@wirestyle22 interesting. I had followed the profiles here but assumed it was more consulting work. And is @scottalanmiller really in Romania? I have family in Croatia.
-
@wirestyle22 said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@wirestyle22 said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
I have had 2 MSP's call me since I started. I have actually been looking into whether I should try to venture out on my own.
The problem right now is that I see know value in them, but maybe the target is a company that is bigger with no IT staff?
Or the staff they have is for basic issues and you require server support, voip etc. Honestly I'd jump at the opportunity to have NTG or @JaredBusch backing me up. It's a win-win situation where they profit, you gain a ton of knowledge and the company supported is supported very well.
Is that what they do, work for an MSP?
@Minion-Queen owns NTG which is an MSP. @JaredBusch is pretty much the #2 as far as I undertand it for Bundy & Associates which is also an MSP (I think)
Both are technically ITSPs, not MSPs. Similar, but they focus on consulting and are more flexible and technical than normal MSPs. MSP suggests a "fixed plan" type service.
NTG has lots of people here including myself, @Minion-Queen who is CEO, @art_of_shred who runs ops, @gjacobse @Mike-Davis @Mike-Ralston @Dominica etc.
-
@scottalanmiller when you say ITSP I am thinking Hosted PBX?
-
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@wirestyle22 interesting. I had followed the profiles here but assumed it was more consulting work. And is @scottalanmiller really in Romania? I have family in Croatia.
Not at the moment, in Sicily right now. But Romania is the closest thing that we have to a home. Targu Mures region in central Transylvania. Sadly, looking like I don't get to return as soon as I had hoped. We love Romania.
What part of Croatia? I was there a little last summer. Wonderful country.
-
@scottalanmiller and yeah I am not sure the pricing model makes sense. Or perhaps they are so focused on getting a customer where it does make sense that its a better business in the end? But getting customers would be extremely difficult.
-
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller when you say ITSP I am thinking Hosted PBX?
IT Service Provider.
But totally by coincidence and unlike normal ITSPs, both Bundy and NTG both happen to do Hosted PBX services. You'll notice the Hosted PBX banner ads that come up from time to time.
-
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller and yeah I am not sure the pricing model makes sense. Or perhaps they are so focused on getting a customer where it does make sense that its a better business in the end? But getting customers would be extremely difficult.
It's like SAN, probably. It's EASILY worth losing 90% of potential customers to sell one a SAN that didn't need it. The profit margins are literally that good.
-
@scottalanmiller They are in Split (pronounced Spleet). Beautiful place right on the bay/inlet. The started an org called Centro Retro in Santander, Spain in the nineties and it eventually carried them to Split. Their daughter is married to a guy from Romania.
-
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller They are in Split (pronounced Spleet). Beautiful place right on the bay/inlet. The started an org called Centro Retro in Santander, Spain in the nineties and it eventually carried them to Split. Their daughter is married to a guy from Romania.
I know Split, but have not been there yet. It's high on our road trip list, we've been wanting to see the Roman ruins there.
-
We've lived in Spain in the past, too.
-
@scottalanmiller said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller when you say ITSP I am thinking Hosted PBX?
IT Service Provider.
But totally by coincidence and unlike normal ITSPs, both Bundy and NTG both happen to do Hosted PBX services. You'll notice the Hosted PBX banner ads that come up from time to time.
What are the limits on users/call volumes with your $250/plan?
-
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller when you say ITSP I am thinking Hosted PBX?
IT Service Provider.
But totally by coincidence and unlike normal ITSPs, both Bundy and NTG both happen to do Hosted PBX services. You'll notice the Hosted PBX banner ads that come up from time to time.
What are the limits on users/call volumes with your $250/plan?
No hard limits, it's based on utilitization. So, for example, if you use g.711u you can make TONS of calls. Maybe a few hundred. If you use g.729 that number will drop like crazy because it uses a little more RAM and loads of CPU to handle the transcoding between codecs (because the PSTN links are always g.711u at the end of the day.) If you have thirty people hanging out on the web console all day just clicking things, that will reduce calls. If you shut the web console off, that will increase calls. Things like that. The first limit you will hit is CPU. And trust me, that is a LOT of calls. We've never hit it, and we use this internally and have had customers on it for a long time. It would be the call volume of a very larger company.
And the next tier up, which we never recommend in the real world simply because no one really needs that, is not that much more money, I don't even know what it is but only like $300, I think, would handle SO much more, like way more than double. WAY more. So even if for some reason you went crazy with calls, it's not a big growth cost.
-
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@JaredBusch LOL. I used much bigger numbers than that. There are 3 partners, all of which are over 70, one is 83.
The prevailing response was "we don't do things cheap to save money, we don't cut corners". And then a ridiculous amount of speculation about who would hack our cloud based email accounts.
Maybe I am not expressing how demoralized I was from all of this. If I could have started here before the previous IT guy MAYBE I could have made the case.
The bottom line is that these guys are old school and can afford to force everyone to do things based on their archaic standards.
Relevant Example; we have employees who drive 5 hours here each way for a Monday meeting, every week. There is sufficient bandwidth for a great video conferencing solution. They want them here so they can "look em right in the eyeball".
They aren't complete idiots though. The state of West Virginia regular sends a helicopter to pick them up whenever there is a dam issue and they want them there onsite.
I made the best pitch of my life. I think they started to hate me before I gave up.
This is the worst possible thinking known to mankind. Do they realize that
I was referring to the reasons they are deciding to go onprem rather than the cloud disregarding all of the evidence saying otherwise. That is 50 year old thinking and is not how you run business. (I don't know the exact yearage)
But seriously, you know what I mean man! -
@scottalanmiller The above was totally the wrong quoted text, but im on my phone so I can't fix it.
-
@Tim_G said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller The above was totally the wrong quoted text, but im on my phone so I can't fix it.
LOL, fail.
-
@scottalanmiller said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
@scottalanmiller when you say ITSP I am thinking Hosted PBX?
IT Service Provider.
But totally by coincidence and unlike normal ITSPs, both Bundy and NTG both happen to do Hosted PBX services. You'll notice the Hosted PBX banner ads that come up from time to time.
What are the limits on users/call volumes with your $250/plan?
No hard limits, it's based on utilitization. So, for example, if you use g.711u you can make TONS of calls. Maybe a few hundred. If you use g.729 that number will drop like crazy because it uses a little more RAM and loads of CPU to handle the transcoding between codecs (because the PSTN links are always g.711u at the end of the day.) If you have thirty people hanging out on the web console all day just clicking things, that will reduce calls. If you shut the web console off, that will increase calls. Things like that. The first limit you will hit is CPU. And trust me, that is a LOT of calls. We've never hit it, and we use this internally and have had customers on it for a long time. It would be the call volume of a very larger company.
And the next tier up, which we never recommend in the real world simply because no one really needs that, is not that much more money, I don't even know what it is but only like $300, I think, would handle SO much more, like way more than double. WAY more. So even if for some reason you went crazy with calls, it's not a big growth cost.
If you have any questions let me know we would be happy to answer them!
-
@Tim_G lol. This become such a persistent thought that I brought it up with my wife. The reply was something like "You need to do whatever they say and keep them happy, are you crazy?"
Then I told her I would actually get a lot of overtime out of it and she was "OMG Why is this even bothering you".
-
@Minion-Queen sure thing. I am not sure I would ever sell these guys on this but it definitely is interesting pricing. Was thinking more about limits on minutes etc. Seems like a good approach because the Vonage Business and Ring Central's of the world our out of their minds.
-
@magroover said in Moving from Exchange Online Plan 1 to In House Exchange 2016:
Then I told her I would actually get a lot of overtime out of it and she was "OMG Why is this even bothering you".
She is totally right. This is a persistent "IT pro" problem that we see. I'll get an article out about it eventually. We take on all this ownership that isn't logical for our role nor in our own best interests in this misguided desire to protect businesses form themselves. It just doesn't make good sense.
You did your due diligence, it's not your problem any longer.