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    Zimbra installation and configuration (internal use only)

    Scheduled Pinned Locked Moved Solved IT Discussion
    zimbraemailsmtpcentoscentos 7
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Okay, does ping mail return the right response?

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by scottalanmiller

        This is the bit that we are trying to troubleshoot.

        status=bounced (Host or domain name not found. Name service error for name=mail.yourdomain.studio type=A: Host not found)
        
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        • scottalanmillerS
          scottalanmiller
          last edited by scottalanmiller

          I'm showing no A record for that host. How many times have we asked if the DNS was there?

          nslookup mail.yourdomain.studio
          Server:		192.168.88.1
          Address:	192.168.88.1#53
          
          ** server can't find mail.yourdomain.studio: NXDOMAIN
          
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          • N
            nagendra
            last edited by

            yes its pinging

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            • scottalanmillerS
              scottalanmiller
              last edited by scottalanmiller

              @scottalanmiller said in Zimbra installation and configuration (internal use only):

              nslookup mail.yourdomain.studio

              What does this command return from the Zimbra server?

              nslookup mail.yourdomain.studio
              
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              • N
                nagendra
                last edited by nagendra

                [root@mail Desktop]# nslookup mail.example.com
                Server: 127.0.0.1
                Address: 127.0.0.1#53

                ** server can't find mail.example.com: NXDOMAIN

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @nagendra
                  last edited by scottalanmiller

                  @nagendra said in Zimbra installation and configuration (internal use only):

                  [root@mail Desktop]# nslookup mail.yourdomain.studio
                  Server: 127.0.0.1
                  Address: 127.0.0.1#53

                  ** server can't find mail.yourdomain.studio: NXDOMAIN

                  Right, so we know because the first step that we said was not done, setting up and checking your DNS, that mail isn't ready to be tested yet. This is why we kept asking about the DNS over and over. We're still at the very beginning.

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Let's turn off DNS lookups and move to local since you don't have public delivery and DNS is posing an insurmountable technical hurdle. Run these commands on the Zimbra server as the zimbra user.

                    zmprov ms mtaserver.com zimbraMtaLmtpHostLookup native
                    zmprov mcf zimbraMtaLmtpHostLookup native
                    zmmtactl restart
                    
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                    • N
                      nagendra
                      last edited by

                      [zimbra@mail Desktop]$ zmprov ms mtaserver.com zimbraMtaLmtpHostLookup native
                      ERROR: account.NO_SUCH_SERVER (no such server: mtaserver.com)

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        nagendra @nagendra
                        last edited by

                        @nagendra am getting this error

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by scottalanmiller

                          @scottalanmiller said in Zimbra installation and configuration (internal use only):

                          zmprov ms mail.yourdomain.studio zimbraMtaLmtpHostLookup native 
                          zmprov mcf zimbraMtaLmtpHostLookup native
                          zmmtactl restart
                          

                          Try now.

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                          • N
                            nagendra
                            last edited by

                            shall i run second command ??

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @nagendra
                              last edited by

                              @nagendra said in Zimbra installation and configuration (internal use only):

                              shall i run second command ??

                              I updated the first one with your details in it.

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                              • N
                                nagendra
                                last edited by

                                yes got it ... rewriting configuration files.... Done..

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Fingers crossed and try sending an email again.

                                  1 Reply Last reply Reply Quote 0
                                  • N
                                    nagendra
                                    last edited by

                                    yes working ... am able to send and recieve emails finally....

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • N
                                      nagendra
                                      last edited by nagendra

                                      last one more question .. if in case my management needs a option to recieve email from outside domain (Gmail,Yahoo,etc) but cant send outside can we do it ??

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @nagendra
                                        last edited by

                                        @nagendra said in Zimbra installation and configuration (internal use only):

                                        yes working ... am able to send and recieve emails finally....

                                        Pheww. For future reference, email (even local) depends heavily on hostname lookups. This will always be a problem with email servers so good to have that ready before even starting the email installation.

                                        N 1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @nagendra
                                          last edited by

                                          @nagendra said in Zimbra installation and configuration (internal use only):

                                          last one more question .. if in case my management needs a option to recieve email from outside domain (Gmail,Yahoo,etc) but cant send outside can we do it ??

                                          Receive ONLY? Yes, that can be done. You would need to fix the DNS issues, and you would need to open port 25 on your firewall and point it to the Zimbra server, and you would need to open port 25 on the Zimbra server itself. To stop outgoing emails, block port 25 outbound on the main firewall (a good practice, anyway.)

                                          N 1 Reply Last reply Reply Quote 0
                                          • N
                                            nagendra @scottalanmiller
                                            last edited by

                                            @scottalanmiller thanks a trillion 😅

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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