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    Solved Integrating Rocket.Chat into Wordpress

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    • DominicaD
      Dominica
      last edited by Dominica

      Anyone have experience with this? We want to use rocket.chat as the help chat in a website. Probably a sidebar component or widget?

      1 Reply Last reply Reply Quote 3
      • scottalanmillerS
        scottalanmiller
        last edited by

        Holy cow Rocket.Chat is SO sweet. You enable LiveChat, it gives you code, you pop it into a text widget on WordPress... done.

        travisdh1T 1 Reply Last reply Reply Quote 4
        • wirestyle22W
          wirestyle22
          last edited by wirestyle22

          I'm not sure what the best practice would be--there may be a widget or something that does this for you, but I'd personally make a Rocket.chat web server with nginx and link an icon that says "help desk" to that URL. You can create an a record for the subdomain and then use letsencrypt for SSL certification. Using a domain you already have makes the certification process easier.

          I have a google domain, so this is what it would look like. The IPv4 Address would be to the web server and the same IP address would go down on the bottom where DATA is listed. Hope this helps.

          https://i.imgur.com/Df0rU4p.png

          In your case you would have two host names
          www.domain.com <-- Website
          helpdesk.domain.com <-- Rocket Chat

          1 Reply Last reply Reply Quote 1
          • A
            Alex Sage
            last edited by

            https://wordpress.org/plugins/tawkto-live-chat/

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Alex Sage
              last edited by

              @aaronstuder said in Integrating Rocket.Chat into Wordpress:

              https://wordpress.org/plugins/tawkto-live-chat/

              Looks pretty nice, but no one really want to deal with "yet another" chat application if we can avoid it.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Holy cow Rocket.Chat is SO sweet. You enable LiveChat, it gives you code, you pop it into a text widget on WordPress... done.

                travisdh1T 1 Reply Last reply Reply Quote 4
                • travisdh1T
                  travisdh1 @scottalanmiller
                  last edited by

                  @scottalanmiller said in Integrating Rocket.Chat into Wordpress:

                  Holy cow Rocket.Chat is SO sweet. You enable LiveChat, it gives you code, you pop it into a text widget on WordPress... done.

                  Wow, I might have to look into that, in all that time I don't have!

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @travisdh1
                    last edited by

                    @travisdh1 said in Integrating Rocket.Chat into Wordpress:

                    @scottalanmiller said in Integrating Rocket.Chat into Wordpress:

                    Holy cow Rocket.Chat is SO sweet. You enable LiveChat, it gives you code, you pop it into a text widget on WordPress... done.

                    Wow, I might have to look into that, in all that time I don't have!

                    This was like ten minutes, tops. Works amazingly well.

                    1 Reply Last reply Reply Quote 1
                    • DominicaD
                      Dominica
                      last edited by

                      @scottalanmiller appears to have just got it working in like 2 seconds. Not sure what he did, perhaps he will enlighten us.

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @Dominica
                        last edited by

                        @Dominica said in Integrating Rocket.Chat into Wordpress:

                        @scottalanmiller appears to have just got it working in like 2 seconds. Not sure what he did, perhaps he will enlighten us.

                        https://rocket.chat/docs/administrator-guides/livechat/

                        wirestyle22W 1 Reply Last reply Reply Quote 0
                        • wirestyle22W
                          wirestyle22 @scottalanmiller
                          last edited by

                          @scottalanmiller said in Integrating Rocket.Chat into Wordpress:

                          @Dominica said in Integrating Rocket.Chat into Wordpress:

                          @scottalanmiller appears to have just got it working in like 2 seconds. Not sure what he did, perhaps he will enlighten us.

                          https://rocket.chat/docs/administrator-guides/livechat/

                          Awesome.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @wirestyle22
                            last edited by

                            @wirestyle22 said in Integrating Rocket.Chat into Wordpress:

                            @scottalanmiller said in Integrating Rocket.Chat into Wordpress:

                            @Dominica said in Integrating Rocket.Chat into Wordpress:

                            @scottalanmiller appears to have just got it working in like 2 seconds. Not sure what he did, perhaps he will enlighten us.

                            https://rocket.chat/docs/administrator-guides/livechat/

                            Awesome.

                            Yeah, and wait till you see it in action. Really works.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              MOhan @scottalanmiller
                              last edited by

                              Tried the above steps but seems to be not working until I able to discover there is a "greyed out" Live Chat slider button.
                              0_1502008940791_chat 1.png

                              1 Reply Last reply Reply Quote 1
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