Unsolved After reboot, windows server 2012r2 VM shows only command prompt

[scottalanmiller]

@Ghani said in After reboot, windows server 2012r2 VM shows only command prompt:

@scottalanmiller said in After reboot, windows server 2012r2 VM shows only command prompt:

reinstall

ok i did not check RDP session. Customer not in office right now, I am waiting for remote session. What is remote PowerShell box ?

https://technet.microsoft.com/en-us/library/ff700227.aspx

https://msdn.microsoft.com/en-us/powershell/scripting/core-powershell/running-remote-commands

[scottalanmiller]

Are you just accessing the machine from the console session on the hypervisor right now?

[scottalanmiller]

If there is no GUI and no PowerShell from the command prompt on the main console, I think that you are screwed.

[scottalanmiller]

Can you see that the application files are still there?

[Ghani]

@scottalanm

Hello Team,

Customer reinstall the operating system.

Thanks for your support

[scottalanmiller]

@Ghani said in After reboot, windows server 2012r2 VM shows only command prompt:

@scottalanm

Hello Team,

Customer reinstall the operating system.

Thanks for your support

Did they manage to recover the data?

[Ghani]

@scottalanmiller

yes

[scottalanmiller]

Good to hear. Did you figure out what had happened?