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    Computer randomly crashes and shuts down!

    Scheduled Pinned Locked Moved IT Discussion
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    • MattSpellerM
      MattSpeller
      last edited by MattSpeller

      Listen to @Breffni-Potter

      If you'd like more options after you've ruled out software run the onboard diagnostics (weak sauce) or get yourself some free tools from UBCD. I like seatools v2 and memtest86+. I am happy to go into detail about both.

      http://www.ultimatebootcd.com/

      1 Reply Last reply Reply Quote 1
      • MattSpellerM
        MattSpeller @DustinB3403
        last edited by MattSpeller

        @DustinB3403 said in Computer randomly crashes and shuts down!:

        Is this a dell or HP system, that has a warranty? If so return it.

        Problem solved.

        Also a very valid option, if unsatisfying.

        JoelJ 1 Reply Last reply Reply Quote 0
        • JoelJ
          Joel @MattSpeller
          last edited by

          @MattSpeller thanks all - yes its a Dell PC. Perhaps I'll speak with them.

          What is Seatools and Memtest?

          Deleted74295D 1 Reply Last reply Reply Quote 0
          • Deleted74295D
            Deleted74295 Banned @Joel
            last edited by

            @Joel said

            What is Seatools and Memtest?

            For Seagate hard drive diagnostics and memtest is a free tool which checks for bad RAM.

            Neither of which you want to do if the system is under warranty. Pass it off to Dell support, let them walk you through their checks.

            1 Reply Last reply Reply Quote 1
            • IRJI
              IRJ
              last edited by

              There used to be a little song we sung back in the day... "Fdisk....format...reinstall..."

              Now you just need to pop in the disk and reinstall 😛

              1 Reply Last reply Reply Quote 0
              • Mike DavisM
                Mike Davis
                last edited by

                Deos it bluescreen, or just power off? For a blue screen, you can also try whocrashed:
                http://www.resplendence.com/whocrashed
                to see if it's a driver or something along those lines.

                Others have posted some tools that will stress the hardware to see if you can reproduce the problem.

                1 Reply Last reply Reply Quote 0
                • Deleted74295D
                  Deleted74295 Banned
                  last edited by

                  Remember, the more time you spend on "maybe it's this" fixes, the more money it costs to fix in usage of time.

                  1 Reply Last reply Reply Quote 1
                  • DashrenderD
                    Dashrender
                    last edited by

                    Sounds like maybe a bad cap on the mobo. Overheats and dies...

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Deleted74295
                      last edited by

                      @Breffni-Potter said in Computer randomly crashes and shuts down!:

                      I blame the EU.

                      You are thinking of market crashes.

                      Deleted74295D 1 Reply Last reply Reply Quote 0
                      • Deleted74295D
                        Deleted74295 Banned @scottalanmiller
                        last edited by

                        @scottalanmiller said in Computer randomly crashes and shuts down!:

                        @Breffni-Potter said in Computer randomly crashes and shuts down!:

                        I blame the EU.

                        You are thinking of market crashes.

                        There goes my money...

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Deleted74295
                          last edited by

                          @Breffni-Potter said in Computer randomly crashes and shuts down!:

                          @scottalanmiller said in Computer randomly crashes and shuts down!:

                          @Breffni-Potter said in Computer randomly crashes and shuts down!:

                          I blame the EU.

                          You are thinking of market crashes.

                          There goes my money...

                          It wasn't worth anything anyway 😉

                          Deleted74295D 1 Reply Last reply Reply Quote 1
                          • momurdaM
                            momurda
                            last edited by

                            This is an tls/ssl issue from the sounds of it. Is this some sort of machine that people remote desktop to?
                            Seems liek you have some software or driver issue that is causing the issue. You can run the dell system update to check for new drivers
                            Do you have other computers that are same make and model?

                            1 Reply Last reply Reply Quote 1
                            • Deleted74295D
                              Deleted74295 Banned @scottalanmiller
                              last edited by

                              @scottalanmiller said in Computer randomly crashes and shuts down!:

                              @Breffni-Potter said in Computer randomly crashes and shuts down!:

                              @scottalanmiller said in Computer randomly crashes and shuts down!:

                              @Breffni-Potter said in Computer randomly crashes and shuts down!:

                              I blame the EU.

                              You are thinking of market crashes.

                              There goes my money...

                              It wasn't worth anything anyway 😉

                              -_-

                              Oh we are not amused.

                              1 Reply Last reply Reply Quote 3
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