PCI over Ethernet?
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@aaronstuder It does, but this is not just IVR. It's an IVR interface for one of our databases. People can call in and get status on stuff along with submit responses (like to postpone and/or update their information).
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@anthonyh that makes more sense now
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I've never seen a PCIoE device. Possible, but I've not seen it done.
I'm with Aaron here, why not have the PBX do IVR?
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What happens when the physical server shits the bed? This seems like a big business risk.
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@scottalanmiller Updated my OP to explain why this isn't done on the PBX.
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@anthonyh What VoIP solution are you using?
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@aaronstuder said in PCI over Ethernet?:
What happens when the physical server shits the bed? This seems like a big business risk.
This is why I'm asking this question. I'd like to incorporate it into our virtual environment if I can so that 1) it's included in our VM backups, and 2) it's covered under our HA pool in the event of some sort of hardware issue.
As of right now, if it took a shit I'd be shitting too.
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@aaronstuder said in PCI over Ethernet?:
@anthonyh What VoIP solution are you using?
PBX In A Flash.
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Who wrote the IVR interface? Do they offer other non PCI options in light of PBX IVR solutions these days?
20 years ago, Nuance sold hardware solution IVR cards, today they sell IVR software that does the same thing and ditches the hardware requirement.
Of course management says - hey why do I have to spend money replacing something that works perfectly well - so good luck with that.
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@anthonyh said in PCI over Ethernet?:
@aaronstuder said in PCI over Ethernet?:
@anthonyh What VoIP solution are you using?
PBX In A Flash.
That definitely has its own IVR functionality.
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@aaronstuder said in PCI over Ethernet?:
@anthonyh said:
PBX In A Flash.
Why?
Why not? Except for this very specialized scenario, PIAF has worked beautifully and has saved us a shit ton of $$$$.
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@anthonyh said in PCI over Ethernet?:
@aaronstuder said in PCI over Ethernet?:
@anthonyh said:
PBX In A Flash.
Why?
Why not? Except for this very specialized scenario, PIAF has worked beautifully and has saved us a shit ton of $$$$.
Saved you money compared to the standard alternatives of FreePBX or Elastix which are also free and their IVRs are very simple to use?
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@anthonyh I am a FreePBX fan myself. I think others here are too
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Sure their IVRs are easy to use for the functionality of the switch they were built for (PIAF or FreePBX, etc) but what about extending them? can it done? I'm sure it can, the question is at what cost?
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Which brings up a great question - how much did that old hardware solution cost you?
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@scottalanmiller said in PCI over Ethernet?:
@anthonyh said in PCI over Ethernet?:
@aaronstuder said in PCI over Ethernet?:
@anthonyh said:
PBX In A Flash.
Why?
Why not? Except for this very specialized scenario, PIAF has worked beautifully and has saved us a shit ton of $$$$.
Saved you money compared to the standard alternatives of FreePBX or Elastix which are also free and their IVRs are very simple to use?
I'm confused. My understanding is PBX In A Flash is a variant of FreePBX. In fact the web interface says "FreePBX" all over it???
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@anthonyh said in PCI over Ethernet?:
@scottalanmiller said in PCI over Ethernet?:
@anthonyh said in PCI over Ethernet?:
@aaronstuder said in PCI over Ethernet?:
@anthonyh said:
PBX In A Flash.
Why?
Why not? Except for this very specialized scenario, PIAF has worked beautifully and has saved us a shit ton of $$$$.
Saved you money compared to the standard alternatives of FreePBX or Elastix which are also free and their IVRs are very simple to use?
I'm confused. My understanding is PBX In A Flash is a variant of FreePBX. In fact the web interface says "FreePBX" all over it???
To me that makes me ask - why not just use FreePBX then? what made PIAF better than FreePBX? I'm asking since I have no clue.
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@anthonyh said in PCI over Ethernet?:
@scottalanmiller said in PCI over Ethernet?:
@anthonyh said in PCI over Ethernet?:
@aaronstuder said in PCI over Ethernet?:
@anthonyh said:
PBX In A Flash.
Why?
Why not? Except for this very specialized scenario, PIAF has worked beautifully and has saved us a shit ton of $$$$.
Saved you money compared to the standard alternatives of FreePBX or Elastix which are also free and their IVRs are very simple to use?
I'm confused. My understanding is PBX In A Flash is a variant of FreePBX. In fact the web interface says "FreePBX" all over it???
Yeah, that's a confusing piece. FreePBX is an interface for Asterisk. There is also a PBX called FreePBX. All made by the same team. So while PIAF, Elastix, TrixBox and FreePBX are all PBXs that use the FreePBX interface.... only one is made by the FreePBX team.
