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    Install Microsoft Volume Licence application with Office 365

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    • C
      Carnival Boy
      last edited by Carnival Boy

      Since my current Office 365 account doesn't include Access, I purchased a stand-alone Access 2016 volume licence. However, when I try and install it and get this error:

      0_1457964389383_Capture.PNG

      Any ideas? My Googling suggested uninstalling the click-to-run edition and downloading and installing an Windows installer version of Office 365, but I can't see to find where I can get one from, if indeed there is one for Office 2016. I'm stuck. I can't believe it's not possible to buy standalone Access to work with Office 365.

      And try and refrain from "don't use Access" style advice, please. I know y'all hate it, but I need it 🙂

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        That the conflict isn't totally surprising, because of the way that MS has long handled MS Office as a single thing, having two versions of the same edition would cause problems. This doesn't come up often, so people tend not to really think about the complexities of the central installer and management system.

        My guess, but this isn't my area, is that finding a way to containerize or "virtualize" as people sometimes say the Access install so that it can't see the other install is what is needed.

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        • C
          Carnival Boy
          last edited by

          There's gotta be an easier way.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Carnival Boy
            last edited by

            @Carnival-Boy said:

            There's gotta be an easier way.

            Maybe, but I think given the issue, there may not be.

            1 Reply Last reply Reply Quote 0
            • Deleted74295D
              Deleted74295 Banned
              last edited by

              At least it tells you what the problem is for once.

              I've got a 2010 copy of Visio stand alone, on a click to run Office 2013 365 working fine. Maybe if you had 2013 click to run and then stand alone 2016 access it would work.

              Or, 2013 access with 2016 click to run.

              It's not ideal but that's what I would try off the top of my head.

              scottalanmillerS 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @Deleted74295
                last edited by

                @Breffni-Potter said:

                I've got a 2010 copy of Visio stand alone, on a click to run Office 2013 365 working fine. Maybe if you had 2013 click to run and then stand alone 2016 access it would work.

                I would expect that to work. Office interacts well with two wholly different versions.

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                • C
                  Carnival Boy
                  last edited by

                  OK. I've installed Access 2010 and that works fine.

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                  • J
                    Jason Banned
                    last edited by

                    I've had 2016 Pro Plus and 2016 Business Premium (0365) on the same system before with no issues.

                    1 Reply Last reply Reply Quote 0
                    • C
                      Carnival Boy
                      last edited by

                      @Jason said:

                      I've had 2016 Pro Plus and 2016 Business Premium (0365) on the same system before with no issues.

                      That's probably because they're both Click-to-run. It's trying to install Click-to-run and Windows-installer versions of the same suite that seems to be the issue.

                      We have got 2013 versions of Office 365 and standalone Access 2013 installed, so this seems to be a 2016 issue.

                      J 1 Reply Last reply Reply Quote 1
                      • J
                        Jason Banned @Carnival Boy
                        last edited by Jason

                        @Carnival-Boy said:

                        @Jason said:

                        I've had 2016 Pro Plus and 2016 Business Premium (0365) on the same system before with no issues.

                        That's probably because they're both Click-to-run. It's trying to install Click-to-run and Windows-installer versions of the same suite that seems to be the issue.

                        We have got 2013 versions of Office 365 and standalone Access 2013 installed, so this seems to be a 2016 issue.

                        Pro Plus was not a Click to Run... it was Volume. Business Premium was.

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                        • david.wieseD
                          david.wiese
                          last edited by

                          we ran into the same issue. Install both with the MSI files and everything will work the way it should .

                          scottalanmillerS C 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @david.wiese
                            last edited by

                            @david.wiese said:

                            we ran into the same issue. Install both with the MSI files and everything will work the way it should .

                            He wasn't able to location MSI files for non-Access, though.

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                            • C
                              Carnival Boy @david.wiese
                              last edited by

                              @david.wiese said:

                              we ran into the same issue. Install both with the MSI files and everything will work the way it should .

                              Where can you get an MSI for Office 365?

                              1 Reply Last reply Reply Quote 0
                              • C
                                Carnival Boy
                                last edited by

                                Office 2013 installs fine. so I'll stick with that for the time being. Annoying though as I was looking forward to trying out Access 2016.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Can you do Office 2013 and Access 2016?

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    Carnival Boy
                                    last edited by

                                    Dunno, but I'm loving the new black theme in Office 2016, so I'm never going back to 2013.

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      Jason Banned
                                      last edited by

                                      Slightly different issue but looks like microsoft is willing to help out with these type of issues:

                                      https://support.office.com/en-us/article/Special-offer-for-customers-with-Office-2016-and-Office-2013-standalone-applications-c32e3cad-e935-4163-a44f-50d896e10bbc

                                      1 Reply Last reply Reply Quote 1
                                      • DashrenderD
                                        Dashrender
                                        last edited by

                                        Interesting - I didn't know there was an Office 365 version of Office that didn't include Access.

                                        J 1 Reply Last reply Reply Quote 1
                                        • J
                                          Jason Banned @Dashrender
                                          last edited by Jason

                                          @Dashrender said:

                                          Interesting - I didn't know there was an Office 365 version of Office that didn't include Access.

                                          I don't think my personal office 365 business premium has it

                                          Edit: checked it does not.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • Mike DavisM
                                            Mike Davis
                                            last edited by

                                            You need the Office 2016 Deployment tool to get a .msi:
                                            https://www.microsoft.com/en-us/download/details.aspx?id=49117
                                            You set up a folder on your server, configure the .xlm file, run the command line to download the install, and then run it again with a different switch to install Office on the client.

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