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    Weird Excel File Session Issue

    Scheduled Pinned Locked Moved IT Discussion
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    • wirestyle22W
      wirestyle22 @Deleted74295
      last edited by wirestyle22

      @Breffni-Potter Example file was created December 30, 2014. Created in Excel 2010 and being edited in 2010. We do have different files that were created in different version but all excel files this applies to.

      The weird thing is if I give full access permissions there is no problem. I hope that gives you insight.

      UPDATE: Scatch that. Still an issue. It's only here and there. Sometimes she can leave the file open and itll save ten times in a row and then it won't.

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      • Deleted74295D
        Deleted74295 Banned
        last edited by Deleted74295

        So the excel file itself is definitely a 2010 extension?

        0_1454530958489_screenie.JPG

        Under item type. @wirestyle22

        wirestyle22W 1 Reply Last reply Reply Quote 0
        • wirestyle22W
          wirestyle22 @Deleted74295
          last edited by wirestyle22

          @Breffni-Potter Yes it's labeled as a Microsoft Excel Worksheet (the example file--although it applies to all excel files)

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          • Deleted74295D
            Deleted74295 Banned
            last edited by

            Excel is mean for things like this.

            Been so long since I looked at it 😞

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            • wirestyle22W
              wirestyle22
              last edited by

              @Breffni-Potter said:

              Excel is mean for things like this.

              Been so long since I looked at it 😞

              It's really weird. I also am not getting this error on the administrator account however I do on my own personal account which is an administrator. Keep in mind no permissions options have been changed between yesterday and today. I have no idea.

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              • Deleted74295D
                Deleted74295 Banned
                last edited by

                Windows updates? Event log entries on the file-server?

                wirestyle22W 1 Reply Last reply Reply Quote 1
                • wirestyle22W
                  wirestyle22 @Deleted74295
                  last edited by

                  @Breffni-Potter said:

                  Windows updates? Event log entries on the file-server?

                  No updates applied although I just started receiving Virtual Disk Service errors in event viewer.

                  1 Reply Last reply Reply Quote 1
                  • Deleted74295D
                    Deleted74295 Banned
                    last edited by

                    Right, start with that.

                    wirestyle22W 1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @Deleted74295
                      last edited by wirestyle22

                      @Breffni-Potter said:

                      Right, start with that.

                      If I had to take a guess it would be an issue with Symantec Backup Exec and mounted volumes. I'm checking though.

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                      • wirestyle22W
                        wirestyle22
                        last edited by

                        I'm right. Something to do with Backup Exec not mounting the volume correctly on my backup server is shutting off the Virtual Disk Service. So I'm sure the server restarts the service, it works temporarily and then it turns it off again so on and so forth. Interesting problem. I turn off the backup server temporarily to test and it isn't doing that anymore.

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                        • Deleted74295D
                          Deleted74295 Banned
                          last edited by

                          Process of elimination.

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                          • DashrenderD
                            Dashrender
                            last edited by

                            Nice find - similar weird problems like my disk issue this morning causing files to have no permissions.

                            wirestyle22W 1 Reply Last reply Reply Quote 0
                            • wirestyle22W
                              wirestyle22 @Dashrender
                              last edited by

                              @Dashrender said:

                              Nice find - similar weird problems like my disk issue this morning causing files to have no permissions.

                              Okay so It was working for a bit and the Virtual Disk Service is still crashing. It also lists this in Event Viewer:

                              "The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Virtual Disk service, but this action failed with the following error:
                              An instance of the service is already running."

                              I am also getting a ton of spooler errors I assume due to the service stopping and the drive being unavailable.

                              wirestyle22W 1 Reply Last reply Reply Quote 0
                              • wirestyle22W
                                wirestyle22 @wirestyle22
                                last edited by wirestyle22

                                @wirestyle22 said:

                                @Dashrender said:

                                Nice find - similar weird problems like my disk issue this morning causing files to have no permissions.

                                Okay so It was working for a bit and the Virtual Disk Service is still crashing. It also lists this in Event Viewer:

                                "The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Virtual Disk service, but this action failed with the following error:
                                An instance of the service is already running."

                                I am also getting a ton of Spooler errors I assume due to the service stopping and the drive being unavailable. When Virtual Disk Service is running everything is fine. It's definitely what's causing this problem but I don't know what is triggering it to die.

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Who would have guessed, Backup Exec causing a problem 😉

                                  wirestyle22W 1 Reply Last reply Reply Quote 1
                                  • wirestyle22W
                                    wirestyle22 @scottalanmiller
                                    last edited by wirestyle22

                                    @scottalanmiller said:

                                    Who would have guessed, Backup Exec causing a problem 😉

                                    I'm not so sure it is now. I turned off the backup server entirely and still ran into the Virtual Disk Service Crashing

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @wirestyle22
                                      last edited by

                                      @wirestyle22 said:

                                      @scottalanmiller said:

                                      Who would have guessed, Backup Exec causing a problem 😉

                                      I'm not so sure it is now. I turned off the backup server entirely and still ran into the Virtual Disk Service Crashing

                                      Is that crashing in the hypervisor? or inside the VM?

                                      wirestyle22W 1 Reply Last reply Reply Quote 0
                                      • wirestyle22W
                                        wirestyle22 @Dashrender
                                        last edited by wirestyle22

                                        @Dashrender said:

                                        @wirestyle22 said:

                                        @scottalanmiller said:

                                        Who would have guessed, Backup Exec causing a problem 😉

                                        I'm not so sure it is now. I turned off the backup server entirely and still ran into the Virtual Disk Service Crashing

                                        Is that crashing in the hypervisor? or inside the VM?

                                        It's not even in a VM it's a standalone server. Both the file server and the backup server.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @wirestyle22
                                          last edited by

                                          @wirestyle22 said:

                                          It's not even in a VM it's a standalone server. Both the file server and the backup server.

                                          That would be the first problem 🙂

                                          wirestyle22W 1 Reply Last reply Reply Quote 2
                                          • wirestyle22W
                                            wirestyle22 @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @wirestyle22 said:

                                            It's not even in a VM it's a standalone server. Both the file server and the backup server.

                                            That would be the first problem 🙂

                                            One step at a time 😉

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