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    Installing JIRA Service Desk

    Scheduled Pinned Locked Moved IT Discussion
    jiraatlassianx windowsinstallationlinux
    20 Posts 4 Posters 4.1k Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Who knows, binary installers are evil and sloppy.

      A 1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @scottalanmiller
        last edited by

        @scottalanmiller Maybe I should just ask for a refund?

        scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Alex Sage
          last edited by

          @anonymous said:

          @scottalanmiller Maybe I should just ask for a refund?

          You paid for it? They will provide support then, right?

          A 1 Reply Last reply Reply Quote 0
          • A
            Alex Sage @scottalanmiller
            last edited by

            @scottalanmiller I would hope so =P

            1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @Alex Sage
              last edited by

              @anonymous said:

              @scottalanmiller Maybe I should just ask for a refund?

              I've had good luck with Atlassian support so far. They are very knowledgeable about their products. If you have support with them open a ticket.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                I would open a support ticket. Mention specifically that you did it with -c to do the console install as the directions said and that it still gives the error to use -c. It's very confusing if you leave that part out.

                1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver
                  last edited by

                  Are you using OpenJDK or Oracle JDK?

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    Alex Sage
                    last edited by

                    https://jira.atlassian.com/browse/BSERV-6886

                    Hmmm...... 😄

                    1 Reply Last reply Reply Quote 0
                    • A
                      Alex Sage @coliver
                      last edited by

                      @coliver Whatever yum -y install java installs.

                      coliverC 1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @Alex Sage
                        last edited by

                        @anonymous said:

                        @coliver Whatever yum -y install java installs.

                        OpenJDK. You are going to want to run Oracle JDK/JRE with Atlassian products. They have some know issues with the OpenJDK application.

                        A 1 Reply Last reply Reply Quote 1
                        • A
                          Alex Sage @coliver
                          last edited by

                          @coliver what package do I need to install?

                          1 Reply Last reply Reply Quote 0
                          • A
                            Alex Sage
                            last edited by Alex Sage

                            I downloaded the wrong package, and now I feel stupid 😢

                            The 64 bit package works fine.....

                            1 Reply Last reply Reply Quote 2
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