A new way of parental control
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i think the big thing that needs to happen is businesses finding a way to communicate via voice other than PSTN.
It seems like the VHS Betamax wars. There really needs to be only one. You can't have two competing solutions in this space - people don't want to be forced to have two clients where ever they go so they can communicate.
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I would not be surprised if Europe began to make the move just because they tend to be progressive and technical. But they don't have the financial pressures causing them to switch - except that unlike the US they are not insular and IP is how they talk to the rest of the world.
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How does the US talk to the rest of the world?
I know that I've used a dozen different chat/VOIP programs over the years to talk to locals as well as those all over the world. I don't think the younger generations are holding the US back.
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@Dashrender said:
I don't think the younger generations are holding the US back.
Yes and no. They can afford to be connected to the PSTN and use it when it is convenient.
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@scottalanmiller said:
@Dashrender said:
I don't think the younger generations are holding the US back.
Yes and no. They can afford to be connected to the PSTN and use it when it is convenient.
I'm not sure I'd say when it is convenient. SMS OK sure. They use that because it's ubiquitous in the USA, but phone calls? nah - they use it often because SMS or other chat protocols aren't available, i.e. calling businesses. Perhaps NTG has a non PSTN communication method published, but I don't recall seeing another business ever have something like Skype listed.
I'm not even sure how that would work? Can you have a Skype call go to a receptionist, who can then transfer it to someone else? And I mean a purely Skype to Skype call, no PSTN involvement.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
I don't think the younger generations are holding the US back.
Yes and no. They can afford to be connected to the PSTN and use it when it is convenient.
I'm not sure I'd say when it is convenient. SMS OK sure. They use that because it's ubiquitous in the USA, but phone calls? nah - they use it often because SMS or other chat protocols aren't available, i.e. calling businesses. Perhaps NTG has a non PSTN communication method published, but I don't recall seeing another business ever have something like Skype listed.
I'm not even sure how that would work? Can you have a Skype call go to a receptionist, who can then transfer it to someone else? And I mean a purely Skype to Skype call, no PSTN involvement.
This is funny because the roles are reversed. For years I kept saying that Skype was awful and we shouldn't have it and I kept getting berated because "all of our customers use it." It's actually extremely common. I've since worked for companies with hundreds of staffers using nothing but Skype for calling and only having PSTN for special teams like legal.
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
I don't think the younger generations are holding the US back.
Yes and no. They can afford to be connected to the PSTN and use it when it is convenient.
I'm not sure I'd say when it is convenient. SMS OK sure. They use that because it's ubiquitous in the USA, but phone calls? nah - they use it often because SMS or other chat protocols aren't available, i.e. calling businesses. Perhaps NTG has a non PSTN communication method published, but I don't recall seeing another business ever have something like Skype listed.
I'm not even sure how that would work? Can you have a Skype call go to a receptionist, who can then transfer it to someone else? And I mean a purely Skype to Skype call, no PSTN involvement.
This is funny because the roles are reversed. For years I kept saying that Skype was awful and we shouldn't have it and I kept getting berated because "all of our customers use it." It's actually extremely common. I've since worked for companies with hundreds of staffers using nothing but Skype for calling and only having PSTN for special teams like legal.
But are they using Skype for calling each other, or calling outside companies? in the cases of outside companies, are they using Skype's PSTN connection?
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
I don't think the younger generations are holding the US back.
Yes and no. They can afford to be connected to the PSTN and use it when it is convenient.
I'm not sure I'd say when it is convenient. SMS OK sure. They use that because it's ubiquitous in the USA, but phone calls? nah - they use it often because SMS or other chat protocols aren't available, i.e. calling businesses. Perhaps NTG has a non PSTN communication method published, but I don't recall seeing another business ever have something like Skype listed.
I'm not even sure how that would work? Can you have a Skype call go to a receptionist, who can then transfer it to someone else? And I mean a purely Skype to Skype call, no PSTN involvement.
This is funny because the roles are reversed. For years I kept saying that Skype was awful and we shouldn't have it and I kept getting berated because "all of our customers use it." It's actually extremely common. I've since worked for companies with hundreds of staffers using nothing but Skype for calling and only having PSTN for special teams like legal.
But are they using Skype for calling each other, or calling outside companies? in the cases of outside companies, are they using Skype's PSTN connection?
Outside companies. Skype connections or else we wouldn't need Skype to call them!
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
I don't think the younger generations are holding the US back.
Yes and no. They can afford to be connected to the PSTN and use it when it is convenient.
I'm not sure I'd say when it is convenient. SMS OK sure. They use that because it's ubiquitous in the USA, but phone calls? nah - they use it often because SMS or other chat protocols aren't available, i.e. calling businesses. Perhaps NTG has a non PSTN communication method published, but I don't recall seeing another business ever have something like Skype listed.
I'm not even sure how that would work? Can you have a Skype call go to a receptionist, who can then transfer it to someone else? And I mean a purely Skype to Skype call, no PSTN involvement.
This is funny because the roles are reversed. For years I kept saying that Skype was awful and we shouldn't have it and I kept getting berated because "all of our customers use it." It's actually extremely common. I've since worked for companies with hundreds of staffers using nothing but Skype for calling and only having PSTN for special teams like legal.
But are they using Skype for calling each other, or calling outside companies? in the cases of outside companies, are they using Skype's PSTN connection?
Outside companies. Skype connections or else we wouldn't need Skype to call them!
I knew of one company that employed a lot of home based people who used Skype as their main phone solution, but they were using Skype to call people on PSTN's not other Skype customers.
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Yeah, surprisingly there appear to be many companies using Skype for normal employees now. It works surprisingly well.
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@scottalanmiller said:
Yeah, surprisingly there appear to be many companies using Skype for normal employees now. It works surprisingly well.
What I want to know is how do you transfer a call? I suppose you could conference in someone, then simply drop out.
But I ask - where are you seeing this Skype in Business use? in those California Startups you mentioned in the other thread?
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@Dashrender said:
@scottalanmiller said:
Yeah, surprisingly there appear to be many companies using Skype for normal employees now. It works surprisingly well.
What I want to know is how do you transfer a call? I suppose you could conference in someone, then simply drop out.
But I ask - where are you seeing this Skype in Business use? in those California Startups you mentioned in the other thread?
Lots of modern companies don't use a receptionist. Once you go to Skype, people contact by name, not by "company."
We see it all over. California is where I've worked for companies that use it. But it was the northeast where I kept saying it was useless and I kept being told that tons of customers used and required it.
