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    Vitelity Outtage

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    vitelity
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    • M
      Minion Queen Banned
      last edited by

      They are current investigating outbound and inbound call failures only affecting some customers. And you guessed it one of ours 😞

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      • M
        Minion Queen Banned
        last edited by

        Customer has inbound but no outbound

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        • S
          scottalanmiller
          last edited by

          Wonderful.

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          • C
            coliver
            last edited by

            Good luck. Wonder if it makes sense to add another SIP provider to that PBX.

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            • M
              Minion Queen Banned
              last edited by

              Doing so now

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              • M
                Minion Queen Banned
                last edited by

                And they are down again 😞

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                • D
                  dafyre @Minion Queen
                  last edited by

                  @Minion-Queen said:

                  And they are down again 😞

                  So that explains why I can't get though to you... lol.

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                  • M
                    Minion Queen Banned
                    last edited by

                    We have VoicePulse nice try 😛

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                    • D
                      dafyre @Minion Queen
                      last edited by

                      @Minion-Queen snaps fingers Foiled again!

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                      • M
                        Minion Queen Banned
                        last edited by

                        I tried calling support and the call drops in the middle of the IVR message. We can't get to our numbers to forward them or anything either.

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                        • S
                          scottalanmiller
                          last edited by

                          Not just down but their own phones are down too!!

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                          • D
                            dafyre
                            last edited by

                            Wow. They broke it good!

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                            • M
                              Minion Queen Banned
                              last edited by

                              Well I finally got through to the support number. Not holding out any hope that I can actually get through to someone though.

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                              • M
                                Minion Queen Banned
                                last edited by

                                And it just hung up on me 😞

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                                • M
                                  Minion Queen Banned
                                  last edited by

                                  0_1449247603887_Vitelity outtage.PNG

                                  C 1 Reply Last reply Reply Quote 1
                                  • S
                                    scottalanmiller
                                    last edited by

                                    Yeah. Our engineers have found a problem, too!

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                                    • C
                                      coliver @Minion Queen
                                      last edited by

                                      @Minion-Queen said:

                                      0_1449247603887_Vitelity outtage.PNG

                                      "F**k it we'll do it live!"

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                                      • S
                                        scottalanmiller
                                        last edited by

                                        Coming up on this week's Lifetime Movie: "Uptime be Damned, the Vitelity Story"

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                                        • M
                                          Minion Queen Banned
                                          last edited by

                                          Yeah pretty much!

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                                          • M
                                            mlnews
                                            last edited by

                                            Any update an hour after they figured out and admitted what they had done?

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