I am just getting started with MaxFocus. So far so good, with only a few hiccups. I have been using ScreenConnect and love it, but want to try a full RMM tool and LabTech was too expensive (they recently bought ScreenConnect.) On the other end, I am using CommitCRM and Quickbooks. They integrate nicely and I have all of my client info, records, tickets and billing in CommitCRM. It has made life much easier.

Steve