Best posts made by FrankenGeek

If you've switched from FreePBX to VitalPBX, would you still make the same decision today?

@jaredbusch Multiple reasons. I've given it a lot of thought. Been putting this project off since Covid started.

Little background on us. Been running Asterisk@home, Trixbox then FreePBX distro for a small city government. Made a ton of investment in training my guys to use it. I had an appliance from FreePBX and due to a hardware failure I had to migrate off to my virtualized backup and stayed there ever since. Hardware was just out of warranty. The VM worked for us as we are not high volume, as least till the power goes out lol. During the import something went wrong. I couldn't restore due to a version problem - my fault. It's worked but FreePBX support said I would need to manually enter in all my extensions etc and rebuild from scratch. I have commercial modules and up to this year paid support.

My decision to look else ware is based on where I see FreePBX going. Living through the Trixbox years I see some of the same things happening. My test VitalPBX environment has been running great. My FreePBX install has failed to the point that I can't upgrade it any more. My Sangoma account has lost all the information that I have commercial modules so the update fails. Every time I make a change in the system It removes my users from their groups so they can't use UCP. 140 extensions takes a while to fix. Support tickets go unanswered so why pay for it. I could fix it if I had the time. Just where I'm at right now.

Not going to bash FreePBX. I've run Amportal back in the day to augment a key phone system so I've been around a while. I've never run a large system like @scottalanmiller thou. People get tied up in what they choose to run I don't. If it works and gets the job done I'll use it.

I let you guys know how a fair. I've been a lurker as many beat me to the punch in answering but I listen to what you guys have to say.