Solved What inventory systems are being used now
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@Breffni-Potter said in What inventory systems are being used now:
@Ambarishrh said:
Everyone on different forums are complaining about the performance of spiceworks local install.
Yeah, I don't understand why Windows 7/8.1 machines appear as Apple Mac Devices in Spiceworks and asking for SSH credentials.
Lots of weird issues on 3 different sites, so I wrote it off all together.
What are you using now?
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@Ambarishrh said:
What are you using now?
If I need on-going monitoring and management, LanSweeper.
For manual inventory, Stripe IT.
For inventory combined with helpdesk, FreshService. Though not used it in production for awhile.
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How does freshservice compares to Spiceworks cloud help desk? The free version of freshservice
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LANSweeper looks very promising!!
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Will test Lansweeper, for now marking this as the answer and resolved. Thank you guys
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@aaronstuder said in What inventory systems are being used now:
No way to connect SW local to their hosted helpdesk-only solution.
Sure you can...
How?
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@aaronstuder said in What inventory systems are being used now:
No way to connect SW local to their hosted helpdesk-only solution.
Sure you can...
Remember, this is a conversation about inventory. that is the context. There is no way to do this. There isn't even an interface on their hosted solution for inventory.
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@Ambarishrh said in What inventory systems are being used now:
@aaronstuder said in What inventory systems are being used now:
No way to connect SW local to their hosted helpdesk-only solution.
Sure you can...
How?
You do not. I'm not sure wtf he things he is talking about.
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That's on the hosted helpdesk? What tab? If you link it, what shows up?
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So you can link OTHER Spiceworks helpdesks into it? That seems odd.
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Oh, I found that page. I think you are confused about what that is. That's NOT linking the inventory to your helpdesk that is hosted, that's linking your account to a specific public URL for your on premises installation. It's just your account, and it's just a link, no integration.
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Why are there three different links on that page of Aarons?
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@Dashrender said in What inventory systems are being used now:
Why are there three different links on that page of Aarons?
Because they are putting links into your profile menu on Spiceworks.com.
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That's just part of your SW page, it's not related to SW Hosted Helpdesk. But, as you know, they merge all of those things into a single interface so you can't tell where your local install ends and the community begins. But that's the SW community he is looking at there.
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PDQ Inventory is amazing. I highly recommend it. I love being able to remotely and silently uninstall almost any application via the GUI by literally right clicking the application and clicking uninstall.
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@scottalanmiller said in What inventory systems are being used now:
LANSweeper looks very promising!!
Yeah. been a user for 3 years now.
Really great product, rock solid, very light on performance hogging, fast data capture and accurate error messages if it can't get the data, it's also incredibly cheap compared with other options out there.
