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    Citrix paid support

    Scheduled Pinned Locked Moved IT Discussion
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    • BRRABillB
      BRRABill
      last edited by

      Or maybe like the Chewley's gum rep from the movie Clerks.

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      • DustinB3403D
        DustinB3403
        last edited by

        The whole thing that started the conversation was he started talking to his wife about how he has 12 emails in the past 20 minutes, to which I commented "you must be in it" he took it from there saying "yeah I'm migrating a client away from xenserver because they went open source and cost my clients to a million dollars"

        scottalanmillerS J 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @DustinB3403
          last edited by

          @DustinB3403 said in Citrix paid support:

          The whole thing that started the conversation was he started talking to his wife about how he has 12 emails in the past 20 minutes, to which I commented "you must be in it" he took it from there saying "yeah I'm migrating a client away from xenserver because they went open source and cost my clients to a million dollars"

          yeah... see, he was just looking for a way to say something scammy. Sure, he wasn't fishing for the lead up, but once you gave it, he said something he had ready that made zero sense.

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          • DustinB3403D
            DustinB3403
            last edited by

            Which he's migrating the customer to VMWare, which continued the conversation.

            It was cold out so I didn't get to invested into the conversation but I told him there was no way citrix is not going to offer support for xenserver

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              He probably didn't want to admit to his wife that he cost them the money so said something that is plausible to someone that doesn't know anything about IT...

              or licensing...

              or business...

              or really, just common sense.

              Really, it's an offensive statement for him to have thought that he could get away with.

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              • scottalanmillerS
                scottalanmiller @DustinB3403
                last edited by

                @DustinB3403 said in Citrix paid support:

                Which he's migrating the customer to VMWare, which continued the conversation.

                It was cold out so I didn't get to invested into the conversation but I told him there was no way citrix is not going to offer support for xenserver

                Yeah, we know from the statement he made that he was making stuff up. We can hypothesize about whether he was bluffing, trying to save face or just totally clueless. But we know that what he said was a bold faced lie that is totally nonsensical and impossible for him to back up.

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                • DustinB3403D
                  DustinB3403
                  last edited by

                  Well thank you for confirming what I had thought. (I was hoping I wasn't going insane and missing some major news)

                  If the client lost a million dollars and has proof it was xenserver, and because of it they want to change, fine.

                  But the entire conversation was based on him being a consultant. So I immediately started thinking about him weighing his wallet.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch @DustinB3403
                    last edited by

                    @DustinB3403 said in Citrix paid support:

                    Not so much a friend, a private business owner and it consultant. Who's client with 2400 VMs had issues. Apparently they lost 1 million due to xenmotion failing to migrate etc.

                    He actually reminded me of @JaredBusch just talking get to him.

                    What did I do this time?

                    DustinB3403D 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @DustinB3403
                      last edited by

                      @DustinB3403 said in Citrix paid support:

                      But the entire conversation was based on him being a consultant. So I immediately started thinking about him weighing his wallet.

                      Ah, likely wanting to move from making money selling XenServer to selling VMware now that XenServer is fully free. Makes sense. Hate to say it, but someone willing to lie so brazenly might have been willing to initiate a disaster to light a fire under management to spend some money with him in other places.

                      XenMotion doesn't lose anyone a million dollars, just doesn't happen. But an IT Consultant wielding XenMotion judiciously might be able to find a way to leverage it to initiate some major downtime.

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                      • DustinB3403D
                        DustinB3403 @JaredBusch
                        last edited by

                        @JaredBusch nothing.

                        Just a random conversation with a random IT consultant. He just reminded me of you.

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                        • DustinB3403D
                          DustinB3403
                          last edited by

                          On a separate topic, is xenmotion open source as well?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @DustinB3403
                            last edited by

                            @DustinB3403 said in Citrix paid support:

                            On a separate topic, is xenmotion open source as well?

                            Yes, it is just part of XenServer.

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                            • DustinB3403D
                              DustinB3403
                              last edited by

                              Just confirming, just doing some reading up on it, two host setup at a minimum.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @DustinB3403
                                last edited by

                                @DustinB3403 said in Citrix paid support:

                                Just confirming, just doing some reading up on it, two host setup at a minimum.

                                Of course, since XenMotion is moving a workload from one box to another. Anything "one to another" requires two things.

                                DustinB3403D 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Like "handing French Fries to a friend" requires two people.

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                                  • DustinB3403D
                                    DustinB3403 @scottalanmiller
                                    last edited by

                                    @scottalanmiller of course 2 host minimum. My point was about it being open source /free.

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                                    • J
                                      Jason Banned @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Citrix paid support:

                                      his wife about how he has 12 emails in the past 20 minutes

                                      That's something to talk about? that's way less than my normal amount of email.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Jason
                                        last edited by

                                        @Jason said in Citrix paid support:

                                        @DustinB3403 said in Citrix paid support:

                                        his wife about how he has 12 emails in the past 20 minutes

                                        That's something to talk about? that's way less than my normal amount of email.

                                        Seriously, that's not very much!

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                                        • J
                                          Jason Banned
                                          last edited by

                                          What Citrix product are we talking about? Xenserver? It's been open source for many years now.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @Jason
                                            last edited by

                                            @Jason said in Citrix paid support:

                                            What Citrix product are we talking about? Xenserver? It's been open source for many years now.

                                            yeah, that confused me too. XenServer itself has been OS for a while and is built on stuff that was always OS. So the discussion would only make sense about XA or XD, but does not appear to have been as XenMotion would only apply to XS.

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