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    • bbigfordB
      bbigford
      last edited by bbigford

      I have a user who is... Difficult. They refuse to use Outlook and instead use Apple Mail. Not to get into things, but signatures, attachments, rich content, etc, do not process in Exchange very well.

      The question is, I know Office in Windows is programmed in C++, I'm guessing Apple Mail is in Objective-C... What about Office for Mac? Is it in Perl, Objective-C, or what? Wondering why Exchange handles it so much better.. Aside from the fact it's Outlook and is designed to talk to Exchange. Just coming with answers for tomorrow of why.

      J 1 Reply Last reply Reply Quote 1
      • J
        Jason Banned
        last edited by

        Not sure why you think it's related to programing language. It's just how the applications are designed, it's in no way related to the programing language.

        bbigfordB 1 Reply Last reply Reply Quote 3
        • BRRABillB
          BRRABill
          last edited by

          Because ... Apple is going to probably come up. 🙂

          1 Reply Last reply Reply Quote 0
          • J
            Jason Banned @bbigford
            last edited by

            @BBigford said:

            I have a user who is... Difficult. They refuse to use Outlook and instead use Apple Mail. Not to get into things, but signatures, attachments, rich content, etc, do not process in Exchange very well.

            The question is, I know Office in Windows is programmed in C++, I'm guessing Apple Mail is in Objective-C... What about Office for Mac? Is it in Perl, Objective-C,

            Office for Mac is C++, objective-c and swift. Apple Mail is likely fully in swift

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              The more likely issue is either the Apple implementation of ActiveSync if using that, or SMTP/POP3/iMAP if the user is using that.

              J 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                Why does this user get to dictate what they use for email access?

                J bbigfordB 2 Replies Last reply Reply Quote 1
                • J
                  Jason Banned @Dashrender
                  last edited by

                  @Dashrender said:

                  The more likely issue is either the Apple implementation of ActiveSync if using that, or SMTP/POP3/iMAP if the user is using that.

                  I haven't seen many issues with Apple Mail and exchange, granted I haven't used it much.

                  Also it maybe be because Apple mail is using ActiveSync like a phone would. Outlook does not use activesync aside from outlook.com for exchange itself it uses an exchange connection.

                  1 Reply Last reply Reply Quote 0
                  • J
                    Jason Banned @Dashrender
                    last edited by

                    @Dashrender said:

                    Why does this user get to dictate what they use for email access?

                    We let them use it if they have a mac but, we don't support it. If they complain that's their own fault.

                    1 Reply Last reply Reply Quote 1
                    • bbigfordB
                      bbigford @Jason
                      last edited by

                      @Jason said:

                      Not sure why you think it's related to programing language. It's just how the applications are designed, it's in no way related to the programing language.

                      I thought it might be related because of how the application gets handled. Shitty programming might get handled differently on Exchange I figured.

                      I'm just trying to generate as much info as possible so I can do research. For instance, if Microsoft posted an article "Apple Mail is programmed in Swift. Inline attachments will be handled as htm documents and rich text thereafter." That would be something I could explain.

                      If that isn't the case, that's fine. That's why I'm asking the community. I just wasn't going to make any assumptions either way.

                      "It's just how the applications are designed". Can you explain that a little further please?

                      scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • bbigfordB
                        bbigford @Dashrender
                        last edited by

                        @Dashrender said:

                        Why does this user get to dictate what they use for email access?

                        They are a favorite from higher ups. So I have to explain to the CEO why Exchange handles that scenario that way. I haven't come up with anything yet...

                        J scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • J
                          Jason Banned @bbigford
                          last edited by

                          @BBigford said:

                          @Dashrender said:

                          Why does this user get to dictate what they use for email access?

                          They are a favorite from higher ups. So I have to explain to the CEO why Exchange handles that scenario that way. I haven't come up with anything yet...

                          Why would this even involve the CEO..

                          bbigfordB DashrenderD 2 Replies Last reply Reply Quote 0
                          • bbigfordB
                            bbigford
                            last edited by

                            The ironic part was this was generated because she sent a company wide email telling people to use the right signature format... Her email didn't have the signature formatted correctly because of that.

                            1 Reply Last reply Reply Quote 2
                            • bbigfordB
                              bbigford @Jason
                              last edited by

                              @Jason said:

                              @BBigford said:

                              @Dashrender said:

                              Why does this user get to dictate what they use for email access?

                              They are a favorite from higher ups. So I have to explain to the CEO why Exchange handles that scenario that way. I haven't come up with anything yet...

                              Why would this even involve the CEO..

                              Because she is a favorite and complains to higher ups.

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                Jason Banned @bbigford
                                last edited by

                                @BBigford said:

                                @Jason said:

                                @BBigford said:

                                @Dashrender said:

                                Why does this user get to dictate what they use for email access?

                                They are a favorite from higher ups. So I have to explain to the CEO why Exchange handles that scenario that way. I haven't come up with anything yet...

                                Why would this even involve the CEO..

                                Because she is a favorite and complains to higher ups.

                                So? Management should stop that shit. That's going out of chain of command and escalating things that don't need to be. Everyone here gets the same treatment. From the maintenance guy to the CEO.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @bbigford
                                  last edited by

                                  @BBigford said:

                                  I thought it might be related because of how the application gets handled. Shitty programming might get handled differently on Exchange I figured.

                                  It interfaces at the protocol. The language and implementation are totally hidden. It's like saying you would not understand words from one typewriter versus another. But no matter how nice and crappy a typewriter is, it doesn't change the words around.

                                  bbigfordB 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @bbigford
                                    last edited by

                                    @BBigford said:

                                    I'm just trying to generate as much info as possible so I can do research. For instance, if Microsoft posted an article "Apple Mail is programmed in Swift. Inline attachments will be handled as htm documents and rich text thereafter." That would be something I could explain.

                                    Languages don't impose limitations like that. All programming languages can do all things.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @bbigford
                                      last edited by

                                      @BBigford said:

                                      @Dashrender said:

                                      Why does this user get to dictate what they use for email access?

                                      They are a favorite from higher ups. So I have to explain to the CEO why Exchange handles that scenario that way. I haven't come up with anything yet...

                                      Why not explain that Apple Mail just doesn't work properly?

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @Jason
                                        last edited by

                                        @Jason said:

                                        @BBigford said:

                                        @Dashrender said:

                                        Why does this user get to dictate what they use for email access?

                                        They are a favorite from higher ups. So I have to explain to the CEO why Exchange handles that scenario that way. I haven't come up with anything yet...

                                        Why would this even involve the CEO..

                                        If I were NetworkNerd I'd say something very vulgar right now. 😉

                                        1 Reply Last reply Reply Quote 1
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          @BBigford said:

                                          @Dashrender said:

                                          Why does this user get to dictate what they use for email access?

                                          They are a favorite from higher ups. So I have to explain to the CEO why Exchange handles that scenario that way. I haven't come up with anything yet...

                                          Why not explain that Apple Mail just doesn't work properly?

                                          It really should be as simple as that. Apple Mail does not work properly with Exchange - I can't explain why because I can't see into the communication stacks well enough to explain it, but the evidence is apparent. Oh and the solution is for the user to use another compatible email client. lol

                                          1 Reply Last reply Reply Quote 0
                                          • bbigfordB
                                            bbigford @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @BBigford said:

                                            I thought it might be related because of how the application gets handled. Shitty programming might get handled differently on Exchange I figured.

                                            It interfaces at the protocol. The language and implementation are totally hidden. It's like saying you would not understand words from one typewriter versus another. But no matter how nice and crappy a typewriter is, it doesn't change the words around.

                                            Makes sense. Thanks. If you had to come up with one logical guess, what would that be? It should be as simple as it doesn't work properly, but I need something. :l

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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