FreePBX on VPS
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We have worked with both on behalf of clients. Honestly you will have issues with your provider at some point big guns included. So make sure your support channel is good.
Vitelity: Their support documentation isn't the greatest. However their Support themselves is very responsive and knowlegeable. We have been able to solve most problems very quickly.
NexVortex: Constant Outages on the East Coast. 2-3 hours before you can get someone to answer the phone for support call, 4 days was the average for emails. Once you finally did get support you got someone reading a script that couldn't think their way out of a paper bag.
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voip.ms is good and we've had good luck with VoicePulse.
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@Minion-Queen said:
We have worked with both on behalf of clients. Honestly you will have issues with your provider at some point big guns included. So make sure your support channel is good.
Vitelity: Their support documentation isn't the greatest. However their Support themselves is very responsive and knowlegeable. We have been able to solve most problems very quickly.
NexVortex: Constant Outages on the East Coast. 2-3 hours before you can get someone to answer the phone for support call, 4 days was the average for emails. Once you finally did get support you got someone reading a script that couldn't think their way out of a paper bag.
I'd agree with your Vitelity comment. Their material is a bit lacking, but their support team is responsible and seems knowledgable.
The only problem I've had with NexVortex was choppy calls, but that always seemed to coincide with some sort of DOS attack at our COLO, which was evident on our firewall logs. I've never had to contact them for support, so I can't comment on that.
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@scottalanmiller said:
voip.ms is good and we've had good luck with VoicePulse.
Thanks, I'll check those guys out.
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@fuznutz04 said:
@scottalanmiller said:
voip.ms is good and we've had good luck with VoicePulse.
Thanks, I'll check those guys out.
I really like VoIP.ms for basic SIP trunks. Super cheap, but they have POPs all over the place so you can reduce latency as much as possible.
I have never had any support problems with them for existing service. Had issues with a port one time where i had messed up a number on initial paperwork and no one ever caught it. went months trying to get that port done before I found it.
VoicePulse used to be solid with support, but i had some bad experiences last year. Combined with only having a POP on the east coast and west coast, i quit using them.
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there is also ramnode
I've used them for 1+ years. great success with VOIP applications.
I'm aslso checking into vultr..
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Has anyone used Freepbxhosting.com? They are the approved host for FreePBX in the USA.
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@fuznutz04 said:
Has anyone used Freepbxhosting.com? They are the approved host for FreePBX in the USA.
Is it me, or are the prices a bit high? I see their packages come with a few modules tossed in, but the higher cost will quickly pay for those.
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@Dashrender said:
@fuznutz04 said:
Has anyone used Freepbxhosting.com? They are the approved host for FreePBX in the USA.
Is it me, or are the prices a bit high? I see their packages come with a few modules tossed in, but the higher cost will quickly pay for those.
Extremely pricey for a PBX.
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@JaredBusch said:
@Dashrender said:
@fuznutz04 said:
Has anyone used Freepbxhosting.com? They are the approved host for FreePBX in the USA.
Is it me, or are the prices a bit high? I see their packages come with a few modules tossed in, but the higher cost will quickly pay for those.
Extremely pricey for a PBX.
Of course, they are selling it based on being instantly provisioned, I'm assuming a custom Image was created for these deployments, etc.
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Correct, they are instantly provisioned and come with SysAdminPro and EndPoint Manager (commercial module) which is pretty nice, but not THAT great of a selling point. The benefit that I see so far with them is that they have the knowledge to support FreePBX if needed. Contrasted to other VPS providers that will only support the VPS, FreePBXHosting will help to solve problems with FreePBX and Asterisk.
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Is there value in their support? I'm pretty sure you can hire the FreePBX guys to work on any install anywhere.
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I actually do Managed PBX hosting as fyi. Not sure if I can promote it or provide web URL
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@ntoxicator said:
I actually do Managed PBX hosting as fyi. Not sure if I can promote it or provide web URL
yes you can.
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@scottalanmiller said:
@ntoxicator said:
I actually do Managed PBX hosting as fyi. Not sure if I can promote it or provide web URL
yes you can.
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@Dashrender said:
Is there value in their support? I'm pretty sure you can hire the FreePBX guys to work on any install anywhere.
There is value with their support from what I've seen so far. They seem to be on top of their game with FreePBX issues. It's a factor in choosing a long term hosting provider, but certainly not the main factor that we're looking at. The good news with FreePBX is that the support community is huge.
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Hey Everyone! Found my way here via Spiceworks.
I'm playing around with freepbx and would like to host it on Linode or Digital ocean.Do you guys have any recomendations for security? what traffic do you allow and block?
Thx in advance!
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@elegast said:
I'm playing around with freepbx and would like to host it on Linode or Digital ocean.
This is much easier to do on Vultr because they allow the use of custom ISO. Without Custom ISO support your have to install from source.
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@elegast said:
Do you guys have any recommendations for security? what traffic do you allow and block?
I block everything that isn't needed
FreePBX includes a very good firewall built in
From the FreePBX Wiki: FreePBX Firewall is a tightly integrated, low level firewall, that removes the complexity of configuring a firewall on your VoIP server.
This project was started due to the lack of a common, comprehensive, firewall, in the VoIP server community. Various attempts had been made previously, but they all suffered from a lack of understanding of the challenges involved, or a lack of flexibility which caused most users to disable IPtables on the PBX.
FreePBX Firewall was designed and written by security professionals, with a thorough understanding of the issues and limitations of trying to secure a VoIP service but still leave it open enough to keep users from disabling the Firewall.
Its aim is to provide a simple way to secure the 'average' VoIP server installation, the 95%. In more complex setups, it is always wise to discuss your security requirements with someone with experience in this arena. -
@aaronstuder said:
FreePBX includes a very good firewall built in
Agreed. The new responsive firewall in FreeBPX 13 is amazing for VoIP communications. It 's ability to intelligently allow and block traffic (especially SIP traffic) is a huge leap forward.
Now that we're on the subject again...What is everyone's method for provisioning phones remotely? In this case, all phones would be remote since the PBX is on a VPS.
