Dell PERC Question (Server Down)
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BTW: welcome to MangoLassi!
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Thank you for hopping in to answer questions @jleskovsky
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Based on all the testing that I have done personally on Dell blade and rack server here in house @ EDGE, I've only personally seen a similar issue only once before, and it was after a PERC controller firmware update on a 12th Gen R720xd. Like your situation, I was able to simply import the "foreign" configuration and the system was back to business as usual. It's actually still up and running Ubuntu now, months later, without giving any indication that the "error" ever even occurred.
Given that the issue appears to currently be resolved, I would still agree with Dell that this could easily be a one-off fluke. That being said, please keep and eye on it and please update this thread if anything unusual occurs with those drives. You can also e-mail me directly at [email protected] and I will be more than happy to in any way I canto get the situation resolved for you. Thanks!
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@jleskovsky said:
Given that the issue appears to currently be resolved, I would still agree with Dell that this could easily be a one-off fluke. That being said, please keep and eye on it and please update this thread if anything unusual occurs with those drives. You can also e-mail me directly at [email protected] and I will be more than happy to in any way I canto get the situation resolved for you. Thanks!
OK, let's keep our fingers crossed and hope for the best. I will keep you (and ML) updated.
I did update the iDRAC on Friday and it did not require a reboot. Who knows ... maybe that did something.
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@BRRABill said:
@jleskovsky said:
Given that the issue appears to currently be resolved, I would still agree with Dell that this could easily be a one-off fluke. That being said, please keep and eye on it and please update this thread if anything unusual occurs with those drives. You can also e-mail me directly at [email protected] and I will be more than happy to in any way I canto get the situation resolved for you. Thanks!
OK, let's keep our fingers crossed and hope for the best. I will keep you (and ML) updated.
I did update the iDRAC on Friday and it did not require a reboot. Who knows ... maybe that did something.
updating iLo on my HP server caused the fans to spin up and down constantly... only solution - downgrade firmware on iLo.
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@Dashrender said:
updating iLo on my HP server caused the fans to spin up and down constantly... only solution - downgrade firmware on iLo.
I'm not blaming it, I guess. Just thought it was weird it didn't reboot the server. And in about 24 hours the issue happened.
I've run that SSD array up in testing for weeks with no problems.
Well, hopefully it was a fluke. @scottalanmiller said flukes happen all the time.
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@BRRABill said:
@Dashrender said:
updating iLo on my HP server caused the fans to spin up and down constantly... only solution - downgrade firmware on iLo.
I'm not blaming it, I guess. Just thought it was weird it didn't reboot the server. And in about 24 hours the issue happened.
I've run that SSD array up in testing for weeks with no problems.
Well, hopefully it was a fluke. @scottalanmiller said flukes happen all the time.
iLo and iDrac are completely independent from the servers. They are designed to allow you access to the system regardless of the system's state. Though iLo and iDrac you can mount an ISO through your desktop/laptop as if it was a DVD Rom and boot the server so you can install it completely remotely, etc.
The general idea is that IT personal generally stay out of DCs and bench techs take care of the hardware, cabinets, etc in the DC.
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@BRRABill said:
@jleskovsky said:
Given that the issue appears to currently be resolved, I would still agree with Dell that this could easily be a one-off fluke. That being said, please keep and eye on it and please update this thread if anything unusual occurs with those drives. You can also e-mail me directly at [email protected] and I will be more than happy to in any way I canto get the situation resolved for you. Thanks!
OK, let's keep our fingers crossed and hope for the best. I will keep you (and ML) updated.
I did update the iDRAC on Friday and it did not require a reboot. Who knows ... maybe that did something.
Can't require a reboot, it is its own computer with its own cup, memory, firmware, etc. if you reboot the server the ilo or idrac do not reboot. They stay on even when the system is powered down.
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@scottalanmiller said:
@BRRABill said:
@jleskovsky said:
Given that the issue appears to currently be resolved, I would still agree with Dell that this could easily be a one-off fluke. That being said, please keep and eye on it and please update this thread if anything unusual occurs with those drives. You can also e-mail me directly at [email protected] and I will be more than happy to in any way I canto get the situation resolved for you. Thanks!
OK, let's keep our fingers crossed and hope for the best. I will keep you (and ML) updated.
I did update the iDRAC on Friday and it did not require a reboot. Who knows ... maybe that did something.
Can't require a reboot, it is its own computer with its own cup, memory, firmware, etc. if you reboot the server the ilo or idrac do not reboot. They stay on even when the system is powered down.
Assuming the server has power.
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Well, everything has been OK thus far. We shall see.
Gremlins, perhaps.
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Is there any issue with updating any of the firmware/BIOS of the DELL server? Is there ever a chance that might mess with the co-operation between the EDGE drive and the server?
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@BRRABill said:
Is there any issue with updating any of the firmware/BIOS of the DELL server? Is there ever a chance that might mess with the co-operation between the EDGE drive and the server?
While not directly related to drives - but sadly the answer is - Of course. In my case updating the iLo caused the fans in the system to spin up and down. But updating the firmware in a RAID card could add or remove a feature that the drive is unaware of and then have an issue. Is that that likely? Probably not - we don't see those kinds of problems on other systems when you update firmware on Mobo's and drives in general.
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Well, this happened again today.
I think it is time to yank those drives.
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@BRRABill said:
Well, this happened again today.
I think it is time to yank those drives.
That really sucks man
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@MattSpeller said:
That really sucks man
It's a character builder, i say.
The thing that sucks is that I wasn't in the office, again, when it happened. Thank goodness for iDrac!
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@BRRABill said:
@Dashrender said:
Wait - what? Why? Does xByte no longer believe in their SSDs?
I would not say that.
I'm not really sure WHAT is going on. I did ask for clarification as to what they think the issue is.
Now I just pray the thing stays up until I can get a new array in there. I'll probably going to start a "which hard drive thread" as well as a "how do i copy this XS instance" thread.
By following this guide if you're in any way similarly setup.
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@DustinB3403 said:
By following this guide if you're in any way similarly setup.
I don't have it booting off USB.
I have a test XS set up that I could copy the VM to, then install the new disk array, then install XS onto the new array and copy the VM back. Other than it taking a while, is there any reason that wouldn't work well?
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You have XS installed directly to the hardware, rather than an SD or USB? Seems a bit odd to configure it like that for the very issue you mentioned when posting above. Which is "how do you replicate your boot device?"
When you install it directly to the server hardware, it's difficult to protect from a buggard OS, or patch.
But on SD or USB you can always just keep a current version in your safe in case anything happens to the boot partition.
Is XS installed directly to the hardware?
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@DustinB3403 said:
You have XS installed directly to the hardware, rather than an SD or USB? Seems a bit odd to configure it like that for the very issue you mentioned when posting above. Which is "how do you replicate your boot device?"
When you install it directly to the server hardware, it's difficult to protect from a buggard OS, or patch.
But on SD or USB you can always just keep a current version in your safe in case anything happens to the boot partition.
Is XS installed directly to the hardware?
+1, usb boot works a treat for hypervisors that are not made by microsoft
