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    Excel Locking Documents Sporadically -- File Server

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @wirestyle22
      last edited by

      @wirestyle22 said:

      So I noticed indexing was enabled. I disabled it.

      I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

      I find the indexing system to almost always be bad.

      wirestyle22W 1 Reply Last reply Reply Quote 2
      • wirestyle22W
        wirestyle22 @scottalanmiller
        last edited by wirestyle22

        @scottalanmiller said:

        @wirestyle22 said:

        So I noticed indexing was enabled. I disabled it.

        I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

        I find the indexing system to almost always be bad.

        I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

        travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 0
        • travisdh1T
          travisdh1 @wirestyle22
          last edited by

          @wirestyle22 said:

          @scottalanmiller said:

          @wirestyle22 said:

          So I noticed indexing was enabled. I disabled it.

          I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

          I find the indexing system to almost always be bad.

          I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

          Microsoft has "helpfully" enabled that feature in updates for desktop versions of Windows, I wonder if that's what happened here?

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @wirestyle22
            last edited by

            @wirestyle22 said:

            @scottalanmiller said:

            @wirestyle22 said:

            So I noticed indexing was enabled. I disabled it.

            I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

            I find the indexing system to almost always be bad.

            I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

            On by default.

            1 Reply Last reply Reply Quote 1
            • MattSpellerM
              MattSpeller
              last edited by MattSpeller

              What error message does the user get when they try and open one that has this problem?

              Oh, never mind - read only. One minute.

              1 Reply Last reply Reply Quote 0
              • MattSpellerM
                MattSpeller
                last edited by MattSpeller

                http://www.ozzu.com/mswindows-forum/word-files-saved-network-randomly-opening-read-only-t75734.html

                "I checked. Before we tried opening a file, nothing was listed as being open. Once we tried to open a file. The file opened in word as read only. When I checked the open files then, it showed the file being accessed. But not by her, it was showing being accessed by one of the service accounts we have set up for our fax server. I checked and she is logged in as herself, this is very strange. "

                "Double check her machine to make sure the fax service is not set as her default printer."

                wirestyle22W 1 Reply Last reply Reply Quote 1
                • wirestyle22W
                  wirestyle22 @MattSpeller
                  last edited by

                  @MattSpeller said:

                  http://www.ozzu.com/mswindows-forum/word-files-saved-network-randomly-opening-read-only-t75734.html

                  "I checked. Before we tried opening a file, nothing was listed as being open. Once we tried to open a file. The file opened in word as read only. When I checked the open files then, it showed the file being accessed. But not by her, it was showing being accessed by one of the service accounts we have set up for our fax server. I checked and she is logged in as herself, this is very strange. "

                  "Double check her machine to make sure the fax service is not set as her default printer."

                  Are you shitting me right now Matt? Hold on. Sigh.

                  1 Reply Last reply Reply Quote 2
                  • wirestyle22W
                    wirestyle22
                    last edited by

                    Nah. Her default printer is an HP 1350.

                    MattSpellerM 1 Reply Last reply Reply Quote 2
                    • MattSpellerM
                      MattSpeller @wirestyle22
                      last edited by

                      @wirestyle22 said:

                      Nah. Her default printer is an HP 1350.

                      I tried 😛

                      wirestyle22W 1 Reply Last reply Reply Quote 1
                      • wirestyle22W
                        wirestyle22 @MattSpeller
                        last edited by wirestyle22

                        @MattSpeller said:

                        @wirestyle22 said:

                        Nah. Her default printer is an HP 1350.

                        I tried 😛

                        Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information. The thing is there is no other open version of the file from the servers point of view. I think this might be a case of excel being closed improperly so to test this I had her start excel, open the file within excel, close the file in excel (while keeping excel running) and then open a new file. Rinse and repeat. We have not had this issue occur since then. We have probably opened at least 150 documents up until this point. So my question is where do i go from here?

                        @MattSpeller tagging you so you know I edited this.

                        scottalanmillerS 1 Reply Last reply Reply Quote 2
                        • DashrenderD
                          Dashrender
                          last edited by

                          My boss has gotten these errors many times over the years. I look around find nothing wrong and go about my day. No other user has ever complained about it, even the ones that I know use Excel a fair amount.

                          I'll be checking on the indexing option as well.

                          Question - indexing on the server or on the workstation?

                          indexing a network share I don't think is on from a workstation perspective by default - or am I mistaken?

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @wirestyle22
                            last edited by

                            @wirestyle22 said:

                            Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                            Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @wirestyle22 said:

                              Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                              Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                              what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                              scottalanmillerS 1 Reply Last reply Reply Quote 2
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said:

                                @scottalanmiller said:

                                @wirestyle22 said:

                                Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @Dashrender said:

                                  @scottalanmiller said:

                                  @wirestyle22 said:

                                  Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                  Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                  what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                  That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                  Is it really evil in that case?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    @scottalanmiller said:

                                    @Dashrender said:

                                    @scottalanmiller said:

                                    @wirestyle22 said:

                                    Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                    Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                    what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                    That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                    Is it really evil in that case?

                                    Are you suggesting that serial killers are not evil because evil requires a level of caring? An interesting argument. I'm going to go with.. yes. Very evil.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @wirestyle22 said:

                                      Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                      Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                      what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                      That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                      Is it really evil in that case?

                                      Are you suggesting that serial killers are not evil because evil requires a level of caring? An interesting argument. I'm going to go with.. yes. Very evil.

                                      Yep, that's what I'm saying. If all of humaity didn't care, would it be evil then? I don't think so.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @wirestyle22 said:

                                        Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                        Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                        what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                        That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                        Is it really evil in that case?

                                        Are you suggesting that serial killers are not evil because evil requires a level of caring? An interesting argument. I'm going to go with.. yes. Very evil.

                                        Yep, that's what I'm saying. If all of humaity didn't care, would it be evil then? I don't think so.

                                        But they do care by the nature of reporting the issue. If they didn't care, it would never have come up.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          It's a separation thing - I don't see it as black and white as you do. But I get you point.

                                          scottalanmillerS 2 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            It's a separation thing - I don't see it as black and white as you do. But I get you point.

                                            You always say that like I said something black and white and that it is a "me" thing. I think it is the opposite. You see someone doing something malicious and come up with all these reasons why they get a blanket pass no matter what they've done or why. Why is my thing a "me" thing and always "black or white" and your thing always the grey area and not a "you" thing?

                                            If anything, I see the opposite. You are acting like evil doesn't exist at all. that the world is pure white. I'm saying that they did something evil, they had motivation. Come up with any scenario where they weren't doing something evil - you probably can't because they went through effort to hurt others. Effort to cause pain. And willing to hurt themselves to do it, too.

                                            You can't argue that they don't care because they spent effort.

                                            I'd say you are being black and white, not considering all of the ways in which they spent effort to make everyone less happy. It's more grey, and grey is the ranges of evil. And I think most people would see "not caring about other people" as part of the grey scale of evil.

                                            1 Reply Last reply Reply Quote 0
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