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    Excel Locking Documents Sporadically -- File Server

    Scheduled Pinned Locked Moved IT Discussion
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    • Deleted74295D
      Deleted74295 Banned
      last edited by

      Argh grief, had this SOOO many times when I was mainly helpdesk based.

      Excel files like to be annoying.

      What file format are the spread-sheets exactly?

      1 Reply Last reply Reply Quote 0
      • wirestyle22W
        wirestyle22
        last edited by

        If what I think I found is the cause of this I'm going into the woods to punch dance until I can't feel feelings anymore

        1 Reply Last reply Reply Quote 1
        • wirestyle22W
          wirestyle22
          last edited by wirestyle22

          So I noticed indexing was enabled. I disabled it.

          I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

          scottalanmillerS 1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @wirestyle22
            last edited by

            @wirestyle22 said:

            So I noticed indexing was enabled. I disabled it.

            I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

            I find the indexing system to almost always be bad.

            wirestyle22W 1 Reply Last reply Reply Quote 2
            • wirestyle22W
              wirestyle22 @scottalanmiller
              last edited by wirestyle22

              @scottalanmiller said:

              @wirestyle22 said:

              So I noticed indexing was enabled. I disabled it.

              I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

              I find the indexing system to almost always be bad.

              I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

              travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 0
              • travisdh1T
                travisdh1 @wirestyle22
                last edited by

                @wirestyle22 said:

                @scottalanmiller said:

                @wirestyle22 said:

                So I noticed indexing was enabled. I disabled it.

                I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

                I find the indexing system to almost always be bad.

                I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

                Microsoft has "helpfully" enabled that feature in updates for desktop versions of Windows, I wonder if that's what happened here?

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @wirestyle22
                  last edited by

                  @wirestyle22 said:

                  @scottalanmiller said:

                  @wirestyle22 said:

                  So I noticed indexing was enabled. I disabled it.

                  I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

                  I find the indexing system to almost always be bad.

                  I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

                  On by default.

                  1 Reply Last reply Reply Quote 1
                  • MattSpellerM
                    MattSpeller
                    last edited by MattSpeller

                    What error message does the user get when they try and open one that has this problem?

                    Oh, never mind - read only. One minute.

                    1 Reply Last reply Reply Quote 0
                    • MattSpellerM
                      MattSpeller
                      last edited by MattSpeller

                      http://www.ozzu.com/mswindows-forum/word-files-saved-network-randomly-opening-read-only-t75734.html

                      "I checked. Before we tried opening a file, nothing was listed as being open. Once we tried to open a file. The file opened in word as read only. When I checked the open files then, it showed the file being accessed. But not by her, it was showing being accessed by one of the service accounts we have set up for our fax server. I checked and she is logged in as herself, this is very strange. "

                      "Double check her machine to make sure the fax service is not set as her default printer."

                      wirestyle22W 1 Reply Last reply Reply Quote 1
                      • wirestyle22W
                        wirestyle22 @MattSpeller
                        last edited by

                        @MattSpeller said:

                        http://www.ozzu.com/mswindows-forum/word-files-saved-network-randomly-opening-read-only-t75734.html

                        "I checked. Before we tried opening a file, nothing was listed as being open. Once we tried to open a file. The file opened in word as read only. When I checked the open files then, it showed the file being accessed. But not by her, it was showing being accessed by one of the service accounts we have set up for our fax server. I checked and she is logged in as herself, this is very strange. "

                        "Double check her machine to make sure the fax service is not set as her default printer."

                        Are you shitting me right now Matt? Hold on. Sigh.

                        1 Reply Last reply Reply Quote 2
                        • wirestyle22W
                          wirestyle22
                          last edited by

                          Nah. Her default printer is an HP 1350.

                          MattSpellerM 1 Reply Last reply Reply Quote 2
                          • MattSpellerM
                            MattSpeller @wirestyle22
                            last edited by

                            @wirestyle22 said:

                            Nah. Her default printer is an HP 1350.

                            I tried 😛

                            wirestyle22W 1 Reply Last reply Reply Quote 1
                            • wirestyle22W
                              wirestyle22 @MattSpeller
                              last edited by wirestyle22

                              @MattSpeller said:

                              @wirestyle22 said:

                              Nah. Her default printer is an HP 1350.

                              I tried 😛

                              Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information. The thing is there is no other open version of the file from the servers point of view. I think this might be a case of excel being closed improperly so to test this I had her start excel, open the file within excel, close the file in excel (while keeping excel running) and then open a new file. Rinse and repeat. We have not had this issue occur since then. We have probably opened at least 150 documents up until this point. So my question is where do i go from here?

                              @MattSpeller tagging you so you know I edited this.

                              scottalanmillerS 1 Reply Last reply Reply Quote 2
                              • DashrenderD
                                Dashrender
                                last edited by

                                My boss has gotten these errors many times over the years. I look around find nothing wrong and go about my day. No other user has ever complained about it, even the ones that I know use Excel a fair amount.

                                I'll be checking on the indexing option as well.

                                Question - indexing on the server or on the workstation?

                                indexing a network share I don't think is on from a workstation perspective by default - or am I mistaken?

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @wirestyle22
                                  last edited by

                                  @wirestyle22 said:

                                  Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                  Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    @wirestyle22 said:

                                    Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                    Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                    what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 2
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      @scottalanmiller said:

                                      @wirestyle22 said:

                                      Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                      Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                      what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                      That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        @scottalanmiller said:

                                        @wirestyle22 said:

                                        Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                        Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                        what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                        That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                        Is it really evil in that case?

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          @scottalanmiller said:

                                          @Dashrender said:

                                          @scottalanmiller said:

                                          @wirestyle22 said:

                                          Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                          Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                          what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                          That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                          Is it really evil in that case?

                                          Are you suggesting that serial killers are not evil because evil requires a level of caring? An interesting argument. I'm going to go with.. yes. Very evil.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @Dashrender said:

                                            @scottalanmiller said:

                                            @wirestyle22 said:

                                            Appreciate the effort. For the record she told me it said "read only" but it actually says "open by another user". She was making an assumption which I specifically asked her about and she gave me false information.

                                            Dictionary Entry for User: "One who lies about trivial items for which there is no reason to refuse accurate information."

                                            what's amazing, if you them into a lie detector, they would pass saying the first thing because they don't care enough to accurately report the problem.

                                            That would be an interesting test. It also suggests that they are sociopaths as that is what that means - that they do evil because they have no conscious.

                                            Is it really evil in that case?

                                            Are you suggesting that serial killers are not evil because evil requires a level of caring? An interesting argument. I'm going to go with.. yes. Very evil.

                                            Yep, that's what I'm saying. If all of humaity didn't care, would it be evil then? I don't think so.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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