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    Remote Windows 10 Upgrade - Success thank you ScreenConnect

    Scheduled Pinned Locked Moved IT Discussion
    windows 10upgradescreenconnect
    48 Posts 12 Posters 11.5k Views
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    • JaredBuschJ
      JaredBusch @FATeknollogee
      last edited by JaredBusch

      @FATeknollogee said:

      @gjacobse said:

      ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

      Why do you prefer SC over TV?

      Price point. Even with the new ScreenConnect pricing, it is better.

      FATeknollogeeF 1 Reply Last reply Reply Quote 1
      • FATeknollogeeF
        FATeknollogee @JaredBusch
        last edited by

        @JaredBusch

        Cloud or Self hosted?

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          Self hosted on an existing colo'd Hyper-V Host, but even if it was self hosted on a paid host, it could run on DO or something no problem.

          FATeknollogeeF 1 Reply Last reply Reply Quote 0
          • FATeknollogeeF
            FATeknollogee @JaredBusch
            last edited by

            @JaredBusch
            That sounds good.

            What edition do you have & what was pricing like?

            1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse @FATeknollogee
              last edited by

              @FATeknollogee said:

              @gjacobse said:

              ScreenConnect (SC) has been a really useful too. I like it over TeamViewer and LogMeIn...

              Why do you prefer SC over TV?

              That is an excellent question and one that I now realize I can't truly answer. We have a Technician License for SC, I have only used TV in the free mode.

              TeamViewer is still very much a good product don't get me wrong. I would still use it for supporting my family if I needed. But since they generally just save the questions until I visit,.. I haven't had a need to use it lately.

              1 Reply Last reply Reply Quote 0
              • Deleted74295D
                Deleted74295 Banned
                last edited by

                I use GotoAssist by Citrix.

                Again, pricing is better, plus they give you a few more features than teamviewer.

                DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @Deleted74295
                  last edited by

                  @Breffni-Potter said:

                  I use GotoAssist by Citrix.

                  Again, pricing is better, plus they give you a few more features than teamviewer.

                  Not sure the pricing can beat that of SC.

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @Deleted74295
                    last edited by

                    @Breffni-Potter said:

                    I use GotoAssist by Citrix.

                    Again, pricing is better, plus they give you a few more features than teamviewer.

                    Better than SC?

                    I generally avoid Goto... anything because of requirements on the client. Their GotoMeeting is so bad, I assume their Assist is built on the same technology. I never tried it because of the other Goto product quality issues,

                    Deleted74295D 1 Reply Last reply Reply Quote 0
                    • hobbit666H
                      hobbit666
                      last edited by

                      Yeah I much prefer SC for doing any sort of work that needs rebooting or updates 😄

                      1 Reply Last reply Reply Quote 1
                      • DashrenderD
                        Dashrender
                        last edited by

                        15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said:

                          15 years ago when Citrix was the only player (or at least the only player I could easily find) back then, their remote solution was pretty nice. No clue what it's like today.

                          I rarely see it anymore, but when I do I know that a webinar is going to fail. Always has like weird Java requirements or something that people just don't normally have today and causes all kinds of issues. You always seem to need an admin to set it up for you ahead of time.

                          1 Reply Last reply Reply Quote 0
                          • art_of_shredA
                            art_of_shred
                            last edited by scottalanmiller

                            1 Reply Last reply Reply Quote 3
                            • Deleted74295D
                              Deleted74295 Banned @scottalanmiller
                              last edited by Deleted74295

                              @scottalanmiller said:

                              @Breffni-Potter said:

                              I use GotoAssist by Citrix.

                              Again, pricing is better, plus they give you a few more features than teamviewer.

                              Better than SC?

                              I generally avoid Goto

                              Screen Connect I've not looked at. Performance has been fine my end on client devices and servers.

                              I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Deleted74295
                                last edited by

                                @Breffni-Potter said:

                                I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                                Why does that rule out SC?

                                Deleted74295D 1 Reply Last reply Reply Quote 0
                                • Deleted74295D
                                  Deleted74295 Banned @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @Breffni-Potter said:

                                  I knew I did not want to self manage the remote tool though, hence Screen Connector, Bomgar and other things are ruled out.

                                  Why does that rule out SC?

                                  Self Hosting....oh wait. Now they offer hosted?

                                  1 Reply Last reply Reply Quote 0
                                  • Deleted74295D
                                    Deleted74295 Banned
                                    last edited by

                                    Screen Connect
                                    "$69 per tech / month
                                    billed monthly"

                                    Citrix:
                                    $69 / Per Technician Per Month Billed Monthly

                                    Who is copying who? Their plans are identical in cold features, is the value the same?

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • Deleted74295D
                                      Deleted74295 Banned
                                      last edited by

                                      These are the screen connect premium features:

                                      Multiple licenses per account
                                      Mobile technician license
                                      Wake-on-LAN
                                      Sound capture
                                      View & control Android devices*
                                      Video auditing

                                      That I get with gotoassist as part of their standard package at half the price.

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender
                                        last edited by

                                        There are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                                        A 1 Reply Last reply Reply Quote 0
                                        • A
                                          Alex Sage @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          here are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                                          Huh?

                                          scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Alex Sage
                                            last edited by

                                            @anonymous said:

                                            @Dashrender said:

                                            here are "other" options for Screen Connect as well - though I'm not sure if they are public information?

                                            Huh?

                                            Glad I'm not the only confused one 🙂

                                            1 Reply Last reply Reply Quote 0
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