Best PBX Software?
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@Dashrender said:
The upside is that when someone is sitting at their desk, they don't have to call someone then transfer them to a conference bridge, then call the next person and do the same, etc.. and finally join the bridge themselves.
I don't see the upside. It sounds good when described that way, but are there fewer button presses that way than using a conference bridge? But is the gained business functionality if it is transparent to the users?
http://www.voip-info.org/wiki/view/Asterisk+n-way+call+HOWTO
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@Dashrender said:
Because you ignored the reason that I posted why we do it the way we do it.
I didn't mean to, it just seemed like a stretch since nothing in your description was different between the two options, or did I miss something? How is it less work to call someone and add them to a local conference than to call someone and add them to a central one? All the same steps in both cases, right? Where is the benefit?
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@Dashrender said:
...and as long as resources internally aren't an issue, is it worth trying to make this particular situation more efficient?
Just because you can waste internal resources without causing a problem, unless there is a benefit, why add the overhead and limitations?
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@scottalanmiller said:
@Dashrender said:
The upside is that when someone is sitting at their desk, they don't have to call someone then transfer them to a conference bridge, then call the next person and do the same, etc.. and finally join the bridge themselves.
I don't see the upside. It sounds good when described that way, but are there fewer button presses that way than using a conference bridge? But is the gained business functionality if it is transparent to the users?
http://www.voip-info.org/wiki/view/Asterisk+n-way+call+HOWTO
That's really cool.
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@scottalanmiller said:
@Dashrender said:
Because you ignored the reason that I posted why we do it the way we do it.
I didn't mean to, it just seemed like a stretch since nothing in your description was different between the two options, or did I miss something? How is it less work to call someone and add them to a local conference than to call someone and add them to a central one? All the same steps in both cases, right? Where is the benefit?
The steps for conference bridge (on the PBX)
Call Outside 1, press transfer, dial bridge number (assume 4 digits), his transfer again
Assuming the phone numbers themselves are all equal, this would take 6 key presses per person you call
lastly, you'd have to call the conference bridge yourself, dial 4 digits.So for 4 outside callers, you have to press 28 keys (not counting the numbers of the outside numbers)
Steps for conference (on local phone)
Call Outside 1, press conference, call outside 2, press conference,
press conference, call outside 3, press conference,
press conference, call outside 4, press conference,This requires 6 key presses, and little to no chance of sending someone to the wrong conference bridge.
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@Dashrender said:
The steps for conference bridge (on the PBX)
Call Outside 1, press transfer, dial bridge number (assume 4 digits), his transfer again
Assuming the phone numbers themselves are all equal, this would take 6 key presses per person you call
lastly, you'd have to call the conference bridge yourself, dial 4 digits.Ah, so what I am hearing is the conference bridge was not configured and you are judging the technology based on the implementation.
I can do that all without any need to dial anything, so that's not a good example of what a conference bridge system is like.
Sounds like your Mitel just isn't up to snuff if it requires that and you are using a kludge to get around a hobbled system.
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Did you follow the link about using the conference bridge to call people directly?
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@scottalanmiller said:
Did you follow the link about using the conference bridge to call people directly?
I missed that post I guess, and now I'm leaving to drive to Chicago.. might have a beer with JB tonight.
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@scottalanmiller said:
Sounds like your Mitel just isn't up to snuff if it requires that and you are using a kludge to get around a hobbled system.
Now you're assuming facts not in evidence. I have no idea if the Mitel can have a one button transfer to a conference bridge (more likely two button, conference and the conference location).
As for the setup, I've never used a setup with a one button transfer to a conference bridge, so I couldn't reference it. I learned something
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@Dashrender said:
@scottalanmiller said:
Sounds like your Mitel just isn't up to snuff if it requires that and you are using a kludge to get around a hobbled system.
Now you're assuming facts not in evidence. I have no idea if the Mitel can have a one button transfer to a conference bridge (more likely two button, conference and the conference location).
As for the setup, I've never used a setup with a one button transfer to a conference bridge, so I couldn't reference it. I learned something
So if you haven't used the one button transfer, and you have a Mitel, is it because you've just not bothered to use it, even though it was the driver that brought you to the Mitel, or do you feel that the Mitel is not up to snuff? Or is there a third option I am missing?
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
Sounds like your Mitel just isn't up to snuff if it requires that and you are using a kludge to get around a hobbled system.
Now you're assuming facts not in evidence. I have no idea if the Mitel can have a one button transfer to a conference bridge (more likely two button, conference and the conference location).
As for the setup, I've never used a setup with a one button transfer to a conference bridge, so I couldn't reference it. I learned something
So if you haven't used the one button transfer, and you have a Mitel, is it because you've just not bothered to use it, even though it was the driver that brought you to the Mitel, or do you feel that the Mitel is not up to snuff? Or is there a third option I am missing?
The company was using Inter-Tel (bought my Mitel) when I joined the company. Conferencing at the phone level I'm sure was not why they went with Inter-Tel - it's just a feature they discovered and continued to use.
