Leaving Dell
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Doesn't HP still have real laptop docks in the business line?
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Now that HP and HPE are not the same company, I doubt that HP laptops will remain a standard for us. Having them as a stand alone company is just, weird.
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Lenovo
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There is also the possibility of leaving the traditional laptop world. Asus makes good hardware, for example, and actually makes a lot of the HP hardware. I've not used them for business but assume that they would be a potentially viable choice.
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@scottalanmiller said:
There is also the possibility of leaving the traditional laptop world. Asus makes good hardware, for example, and actually makes a lot of the HP hardware. I've not used them for business but assume that they would be a potentially viable choice.
Asus Lacks good support. They also don't have docks.
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@anonymous said:
Lenovo
No thanks.
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@Jason said:
@scottalanmiller said:
There is also the possibility of leaving the traditional laptop world. Asus makes good hardware, for example, and actually makes a lot of the HP hardware. I've not used them for business but assume that they would be a potentially viable choice.
Asus Lacks good support. They also don't have docks.
Oh yeah, docks are going to be the hardest part I think. I think for serious equipment that you are stuck with just HP or Dell then. Don't even know if there is another player at all.
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To bad there's no true Gateway anymore.
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LOL. I hope you are kidding
Who devoured them anyway? Are they still around in some form?
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Gateway was bought up by eMachines which in turn was bought up by Acer.
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Hard to believe Gateway could be bought up by eMachines. eM always seemed so little. What awful, awful companies. Why did any of them want any of the rest of them. LOL.
They were each, in turn, the Packard Bell of their time.
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I'm not sure why JB has such a hard time finding HP drivers, They are super easy for me. From the Drivers page you type the full name of the product and it takes you to a listing of the drivers.
IBM was the worse because there were often 3-5 different drivers for say video, etc all on the same model device.
As for driver packs, yes HP has them, but for anything other than the Elite series they suck because they don't update them after the initial release, perhaps one additional update.
HP does suffer from not updating drivers for older machines. What I mean is, even if there actually is a newer driver because the hardware made it into 2 or 3 model year newer models... HP doesn't update the website pointing to the newer drivers on the older machine.
A great example is the Touchpad driver. If you have 3 year old machine, at best you'll have a 1 year old driver, but more likely 2+ years old... even though that same line of devices, using fully compatible drivers with both old and new devices. If you want the newer driver, you have to guess what laptops might have a compatible driver and just try it.
This is probably something that IBM was the best at. From my past experience (more than 10 years ago) Dell's drivers were so proprietary that rarely would drives work from one device to the next, so getting new ones once the driver page stopped providing them simply meant that there were no newer ones.
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Not as of yet. I've gone 98% Optiplex for workstations (I and one other have an XPS). We also use their servers. But I have to say, we had some DRAC issues last April that caused the VM's to slow to a crawl. It was pretty bad and took them a few weeks to realize we needed a lot of firmware updates. But they were easy to get a hold of, even at 2AM.
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@scottalanmiller said:
Hard to believe Gateway could be bought up by eMachines. eM always seemed so little. What awful, awful companies. Why did any of them want any of the rest of them. LOL.
They were each, in turn, the Packard Bell of their time.
Not to go off subject, but didn't Gateway own Amiga for a while?
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@JaredBusch said:
@Dashrender said:
I've been on HP for the last 7 years
I prefer dell only because their website sucks less for finding drivers?
I agree, in Dell Webpage you can download drivers from a laptop with 10 years in second, that's impossible in Hp.
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@garak0410 said:
@scottalanmiller said:
Hard to believe Gateway could be bought up by eMachines. eM always seemed so little. What awful, awful companies. Why did any of them want any of the rest of them. LOL.
They were each, in turn, the Packard Bell of their time.
Not to go off subject, but didn't Gateway own Amiga for a while?
Oh yeah, forgot about that!
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Amiga: the system us poor C64 owners always strived to get to one day.
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I've had horrible experience with HP support. I recently had 2 all-in-ones with touchscreen issues, first one took over a month and 4 or 5 tech visits, literally gutting the thing and replacing every single part, just to send me a new unit in the end, and shipping sucked as well. Second unit, the same story, multiple tech visits, all guts replaced, machine ended up in worst condition that originally. Again, they gave me new unit, again, shipping sucked. And the techs did really poor job putting these machines together, plastic covers had some latches broken off in the process.
I don't even want to go into their printers support, I'm just going to say that it sucks more.Dell on the other hand always managed to send me really good technicians, that would get the job done the same day. Occasionally, they had to come back to replace additional parts, but always got the job done.
I will also recommend ASUS. We use their all-in-ones and laptops with very few issues. We re-sell ASUS all-in-ones on some of our optical measurement machines, and customers are really happy with these. Great hardware quality, and contrary to some responses above, they do have docks. Support is really just an RMA process, and no on-site repairs, but I usually get my stuff back in less than 2 weeks. Also, all my custom build PCs here have ASUS mainboards.
By the way, NBD is really NBD if replacement parts are in stock, if not, you're sol.
