EATON AMA
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Speaking of batteries and returns...
Does Eaton have any sort of trade-in policy for UPSes of other manufacturers?
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@JColeKen said:
@JaredBusch Yes, all network card capable models can be tracked. Ones with a network card will be auto-detected and pulled into the main Intelligent Power Manager software screen. For those with a USB connection, it would require it to be loaded locally due to the limited communication capability on those units.
So you mean there is not a simple agent that desktops can have to report it back to the main controller?
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@nadnerB we have an agreement and are stewards with calls2recycle http://www.call2recycle.org/list-of-stewards/. You can use them to safely recycle our 1PH UPS batteries. If you are looking for a replacement head here. http://eatonbattery.montageinteractive.com/
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Using a UPS is a short term option. In some cases services need to be maintained longer -
Are there best practices for deploying a UPS with a generator?
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@molly said:
@BRRABill for one thing - our people love being a part of communities like SW and now ML. thanks for having us! we've learned a ton by engaging with the individuals...and I think the users appreciate the engagement on the vendor side of things!
How much value do you put on product reviews from IT pros? Are there other places you look for them, outside of these communities (SW/ML, etc...)?
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@BRRABill We do! Our UPSgrade program allows you to trade in your old UPS and get a new model at a discount. We also dispose of our old equipment in an environmentally sound manner for you. Eaton.com/UPSgrade
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@JaredBusch They can report status, but you're unable to take any action on the ones that do not have the network card.
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@ciwoodhouse said:
@BRRABill We do! Our UPSgrade program allows you to trade in your old UPS and get a new model at a discount. We also dispose of our old equipment in an environmentally sound manner for you. Eaton.com/UPSgrade
Does this include other UPS units? from APC or etc?
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@ciwoodhouse said:
@BRRABill We do! Our UPSgrade program allows you to trade in your old UPS and get a new model at a discount. We also dispose of our old equipment in an environmentally sound manner for you. Eaton.com/UPSgrade
Great. I will check that out.
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@gjacobse said:
@ciwoodhouse said:
@BRRABill We do! Our UPSgrade program allows you to trade in your old UPS and get a new model at a discount. We also dispose of our old equipment in an environmentally sound manner for you. Eaton.com/UPSgrade
Does this include other UPS units? from APC or etc?
Good question! I assumed, and we all know what that means!
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@gjacobse yes, you can trade in competitor units as well.
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@dafyre it's the little things that count!
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@ciwoodhouse said:
@BRRABill We do! Our UPSgrade program allows you to trade in your old UPS and get a new model at a discount. We also dispose of our old equipment in an environmentally sound manner for you. Eaton.com/UPSgrade
Hi ... I now remember looking at this in the past. It says to contact a reseller for more information on the program. And I think my reseller was a little unclear.
Can you give us some information here on the AMA?
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@JColeKen said:
@JaredBusch They can report status, but you're unable to take any action on the ones that do not have the network card.
Great. Actions are not needed, as I will only use those models on desktops and such places where actions are not required.
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@molly said:
@BRRABill for one thing - our people love being a part of communities like SW and now ML. thanks for having us! we've learned a ton by engaging with the individuals...and I think the users appreciate the engagement on the vendor side of things!
In addition to having knowledgeable people who are engaged, we have a full suite of quality products. We're Eaton now but we have a few decades of power management experience through acquired companies, including Deltec, Best Power, Powerware and Exide Electronics.
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@mdecamp and Mike worked for all of them!
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Can all the information from all UPS models be read via SNMP or do you supply specific software?
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@art_of_shred tons! the more feedback we can get the better. we have reviews on CDW as well. we do beta testing, panels, and are always asking for feedback from users. when we get a chance we like to spotlight our users stories with case studies and videos found here: http://switchon.eaton.com/plug/case-studies and eaton.com/pqsuccess
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@JaredBusch Yeah, you should be good to go. If you haven't already downloaded the software, give it a try. Just make sure it provides what you need! We love feedback as well! Eaton.com/IntelligentPower
