Zoho ManageEngine ServiceDesk Plus is Now Free!

scottalanmiller

@ajstringham said:

@scottalanmiller when'd you do that? Just now?!

Yes. Details are up in Yammer.

thanksajdotcom

ChristopherO

I'm playing with the SaaS model this morning. Love what I'm seeing so far, but trying to import my AD users isn't going well. The provisioning app refuses to bind - tells me I have the wrong username or password...but the same combinations work fine in LDP.exe

scottalanmiller

Is the SaaS model free too?

PSX_Defector

Eh, doesn't matter for us. We have two custom created ticketing systems along with Remedy and one we finally phased out a year ago. We are supposed to be folding in all the others into our one single product, but that's gonna be way down the road.

Although it might be good to have it under my belt when it comes around to looking for jobs. Also doesn't hurt that one of our customer's uses it for their service.

scottalanmiller

It runs on JBoss which is interesting.

PSX_Defector

Assuming MySQL is driving the DB?

scottalanmiller

@PSX_Defector said:

Assuming MySQL is driving the DB?

PostgreSQL by default. MS SQL Server as an option.

Anyone seen anything about the MSP version yet?

scottalanmiller

@Aaron-Studer said:

Anyone seen anything about the MSP version yet?

Nope.

ChristopherO

I "bought" 10 tech licenses for the SaaS model for $0.00, so it looks like it to me. I starts out in a trial mode, but go to buy licenses and the standard price is 0.

@ChristopherO Really? Wow..... Going to try that now.....

@ChristopherO Do you have a link to buy? I don't see one on there site.....

ChristopherO

@Aaron-Studer I was logged into my SaaS trial, then up at the top where it complains about you have 30 days left or whatever just click that and it takes you to the purchase page.

@ChristopherO said:

@Aaron-Studer I was logged into my SaaS trial, then up at the top where it complains about you have 30 days left or whatever just click that and it takes you to the purchase page.

Tested and Confirmed. Completely Free Thanks Chris!

scottalanmiller

@ChristopherO said:

I "bought" 10 tech licenses for the SaaS model for $0.00, so it looks like it to me. I starts out in a trial mode, but go to buy licenses and the standard price is 0.

What's the link? I looked for it but didn't find it. Hosted would be way better than hosting out own.

scottalanmiller

@Aaron-Studer said:

@ChristopherO said:

@Aaron-Studer I was logged into my SaaS trial, then up at the top where it complains about you have 30 days left or whatever just click that and it takes you to the purchase page.

Tested and Confirmed. Completely Free Thanks Chris!

Sweet. I had seen that in the news but never found the link.

scottalanmiller

Ah ha, I found it: http://ondemand.manageengine.com/service-desk/

scottalanmiller

And here is the pricing info: http://ondemand.manageengine.com/service-desk/pricing.html

Free forever, unlimited technicians, unlimited requests, canned, custom and scheduled reports.

@scottalanmiller said:

And here is the pricing info: http://ondemand.manageengine.com/service-desk/pricing.html

Free forever, unlimited technicians, unlimited requests, canned, custom and scheduled reports.

Good Deal