Zoho ManageEngine ServiceDesk Plus is Now Free!
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@scottalanmiller ooh I missed that their hosted product was also free - awesome! We frequently get HIPAA-protected info in our help desk tickets, so I'd need to look into their TOS and security, but that just might work.
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The hosted didn't go free till about a week after the in premise did so a lot of news reports missed it.
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And ManageEngine is here in the community too so there are people to reach out to.
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I am having trouble finding the hosted option. Does anyone have a direct link to sign up for it?
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ManageEngine Service Desk+ OnDemand
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The hosted one doesn't appear to be free (yet); when I select the "Standard" version, it tells me that it's a 30-day free trial.
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It really is free. The site must not be updated. Several people here in the community have been on it for a while and ManageEngine stated that it was free too.
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Maybe once the "free trial" expires, nothing "bad" will happen.... Thank you!
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Exactly. After the free trial ends, the free production begins.
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Just signed up, on the admin section it is asking me to choose which package I want. (hosted)
$0 Standard
$24 Professional
$54 Enterprise.Surely it would have been fixed by now?
I am used to Spiceworks, this looks rather clunky.
Will need to have a play with the SW.
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@Gabi said:
Just signed up, on the admin section it is asking me to choose which package I want. (hosted)
$0 Standard
$24 Professional
$54 Enterprise.Surely it would have been fixed by now?
I am used to Spiceworks, this looks rather clunky.
Will need to have a play with the SW.
Looks clunky but works solidly.