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    Email on Office 356 Got Rejected by My Company Email

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    • S
      shybrsky
      last edited by

      Me got this error when sending email ..

      • Your message wasn't delivered because the recipient's email provider rejected it.
      • Remote Server returned '550 5.7.501 Access denied, spam abuse detected. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653'

      how do i fix this ??

      Thanks
      Shybs

      1 Reply Last reply Reply Quote 1
      • S
        shybrsky
        last edited by

        ahh... ic, my 365 is trial ... so unable to sent outside ..only able to accept

        gjacobseG scottalanmillerS 2 Replies Last reply Reply Quote 0
        • gjacobseG
          gjacobse @shybrsky
          last edited by

          @shybrsky said:

          ahh... ic, my 365 is trial ... so unable to sent outside ..only able to accept

          That doesn't seem right. Trial or not, you should be able to send with no errors.

          the key is the statement, Recipient's Email Provider Rejected it,..

          Tells me that the Destination is blocking your onmicrosoft.com address.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @shybrsky
            last edited by

            @shybrsky said:

            ahh... ic, my 365 is trial ... so unable to sent outside ..only able to accept

            No, that's not how that works. The error message tells you everything that you need to know. The email WAS sent out, that is certain. It WAS received by the end user's system. Their spam filter determined it was spam and refused to deliver it.

            This is all known just from reading the standard error message.

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              All you know is that the recipient is blocking your messages. It is up to you to craft a message that they will accept or to convince them to accept your messages. It might be that you are sending something that really does look like spam, it might be that they are just blocking you, maybe you need to ask them to whitelist you, etc.

              1 Reply Last reply Reply Quote 1
              • S
                shybrsky
                last edited by

                fixed already .. exclude 365 domain from checking on edge server

                thx any feedback

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Glad that it is working for you now.

                  1 Reply Last reply Reply Quote 0
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