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    ShopTech EM2

    Scheduled Pinned Locked Moved IT Discussion
    shoptech
    96 Posts 11 Posters 35.4k Views
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    • DustinB3403D
      DustinB3403
      last edited by DustinB3403

      Their just blocking Nicaragua, loaded fine from the US.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • H
        hubtechagain
        last edited by

        working here. "it's not me, it's you" situation

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @DustinB3403
          last edited by

          @DustinB3403 said:

          Their just blocking Nicaragua, loaded fine from the US.

          Seems odd that they would choose that to be their face to the world. Looks like they went out of business. Definitely doesn't look like they know what they are doing.

          coliverC 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @hubtechagain
            last edited by

            @hubtechagain said:

            working here. "it's not me, it's you" situation

            There is no question whose issue it is, it's theirs. That is THEIR firewall reporting that their site isn't available. As this is the first time that I have ever visited their site and this is their error message means they have failed. That's not the kind of message you send when you are intentionally blocking a country, that's the message you send when your IT department has failed you and is blocking haphazardly.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • H
              hubtechagain
              last edited by

              i mean, it says YOUR access has been denied. mine works fine 🙂 b/c i'm super fancy

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                I wonder if their business, management or marketing departments would be happy if their were aware that some number of their customers were being sent this as the "corporate website." To a normal user, it just looks like they are out of business and their systems have shut down.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  There is no question whose issue it is, it's theirs. That is THEIR firewall reporting that their site isn't available. As this is the first time that I have ever visited their site and this is their error message means they have failed. That's not the kind of message you send when you are intentionally blocking a country, that's the message you send when your IT department has failed you and is blocking haphazardly.

                  Nah, they just don't like you. 😛

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    They actually tell me to go to their Firewall options page and change the options. What a bizarre message to send to their customers!

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      it just looks like they are out of business and their systems have shut down.

                      No it does not. it looks like exactly what it says. That it was blocked.

                      That is significantly different than out of business or shut down.

                      scottalanmillerS 2 Replies Last reply Reply Quote 1
                      • H
                        hubtechagain
                        last edited by

                        zomgz its skawt. 404 error??? nono, let's 503 that guy!

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @JaredBusch
                          last edited by

                          @JaredBusch said:

                          @scottalanmiller said:

                          it just looks like they are out of business and their systems have shut down.

                          No it does not. it looks like exactly what it says. That it was blocked.

                          That is significantly different than out of business or shut down.

                          Sending me a message for their MAIN company website as if it is an application to block access to and then telling me to go to the firewall options to fix it if it is a false positive like I'm an internal IT staff user certainly looks like they are down. That's not what normal blocking someone looks like and certainly not how you expect a functioning company to present itself to potential customers (or in this case, IT for an existing customer.)

                          This is nothing like what you expect from the website of a running company.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @JaredBusch
                            last edited by

                            @JaredBusch said:

                            That it was blocked.

                            That is significantly different than out of business or shut down.

                            Blocking your customers from seeing your website does look like you are shutting down to normal users. If your bank locks up the doors and boards up shop... you assume they have shut down.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              This isn't that access to special features is blocked, this is the main company website. The landing page is blocked. A very weird thing to block people from seeing.

                              1 Reply Last reply Reply Quote 0
                              • W
                                WingCreative
                                last edited by

                                WordFence is a WordPress security plugin that touts country IP blocking as a feature. I'm betting some web developer was like "Let's just whitelist the countries we're marketing to, there's no way anyone in any other countries would ever have a legitimate reason to visit!"

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  I am not arguing that it is wrong or bad. I am disagreeing that it means shutdown or out of business, which is only your opinion of that screen. not mine. not everyone else's.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Notice that they didn't give me any means of contacting the company. If this was a functioning business that had closed its doors to some group intentionally you would expect them to provide alternative contact information like how to reach them through email or phone. Instead the error message assumes that I have access to internal IT.

                                    If I was a business owner that used their software, was traveling and saw this everywhere I tried to access from, I would have little reason to assume anything but that they had gone out of business. This isn't a "down" message, not an intentional error.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @WingCreative
                                      last edited by

                                      @WingCreative said:

                                      WordFence is a WordPress security plugin that touts country IP blocking as a feature. I'm betting some web developer was like "Let's just whitelist the countries we're marketing to, there's no way anyone in any other countries would ever have a legitimate reason to visit!"

                                      Yeah, I work with WP and recognized that. Very cheesy stuff to be exposing to the outside world. But to someone who doesn't run WP, it would just look like any other "exposed our internal systems to the outside world" message.

                                      1 Reply Last reply Reply Quote 1
                                      • W
                                        WingCreative
                                        last edited by

                                        I think everything below the "Reason" text is intended for hapless website administrators that accidentally locked themselves out of their own websites. It is pretty silly of them to have so much instruction for just that particular scenario... How often does that even happen?

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • H
                                          hubtechagain
                                          last edited by

                                          for sure atleast once

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @JaredBusch
                                            last edited by

                                            @JaredBusch said:

                                            I am not arguing that it is wrong or bad. I am disagreeing that it means shutdown or out of business, which is only your opinion of that screen. not mine. not everyone else's.

                                            I didn't say that it means that. Only that customers could see it that way since that's what it looks like to non-technical people.

                                            1 Reply Last reply Reply Quote 0
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