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    Server 2012R2 Long Boot Time Caused By Additional non-RAID HDD On RAID controller

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    • DustinB3403D
      DustinB3403
      last edited by

      The reason that I'd ask you check, is because I have a feeling that at least 1 service (likely the server service) is being hung at startup.

      And the only reason I say that is because when you remove the disk, it starts in 2-3 minutes.

      I've had similar experiences with external USB drives, causing a server to "hang" at startup because it's trying to host that drive.

      BrainsB 1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender
        last edited by

        I've had similar problems with long boots when the NIC card was plugged in, but DNS was wrong. Unplugging would allow the machine to boot in 1 min, plugged in took over 5.

        Not saying that you have an IP setting issue or NIC issue, just that as Dustin has suggested, you probably have a service that is hanging during boot due to that drive.

        What point is it hanging? What exactly do you see on the screen when it appears to stall out?

        BrainsB 1 Reply Last reply Reply Quote 2
        • BrainsB
          Brains @Dashrender
          last edited by

          @Dashrender It is hanging on the Windows Loading screen (Circling dots). After ~45 minutes it will get to the login screen (updated original description)

          1 Reply Last reply Reply Quote 0
          • BrainsB
            Brains @DustinB3403
            last edited by

            @DustinB3403 Thanks Dustin. I will take a look. I will check to see if that service is running after I log into Windows after the long boot.

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              It'll probably be much easier to test without the drive connected first, as this way you can jump right into services.msc while monitoring what services are actually starting.

              Then to test with the drive afterwards.

              1 Reply Last reply Reply Quote 1
              • DashrenderD
                Dashrender
                last edited by

                So what exactly is he looking for, Dustin? Are you thinking the server service will be timed out (no running) when the drive is connected?

                1 Reply Last reply Reply Quote 1
                • DustinB3403D
                  DustinB3403
                  last edited by

                  A extreme delay in the service(s) actually starting. Again, I'm just guessing in this case, but that service host all drives and network share fucntions, and has caused massive delays in my experience when a drive is having issues.

                  Sort the list by Start-Up Type and Automatic. Anything that should be starting automatically, will be at the top, and things that are taking a long time will just sit at the top of the list.

                  1 Reply Last reply Reply Quote 1
                  • DashrenderD
                    Dashrender
                    last edited by Dashrender

                    But let's assume that, like my NIC problem, that the system just gives up on whatever the problem is, and the service just starts anyway?

                    I know there is software out there that can track what processes take what time to start at bootup, though I don't know any names of them off the top of my head.

                    A quick search turned up these two pages

                    http://www.howtogeek.com/howto/windows-vista/using-autoruns-tool-to-track-startup-applications-and-add-ons/

                    http://lifehacker.com/5089839/track-down-startup-programs-and-processes-with-a-comprehensive-guide

                    1 Reply Last reply Reply Quote 1
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      In our case (as I believe I said [not being snark]) the issue was specific to a failed External USB RAID device, which when the failed drive was replaced (or the USB RAID device was removed) the system booted without issue.

                      Once the drive was replaced and resilvered the boot issue was resolved.

                      You've added some good information on trying to pinpoint the issue though.

                      DashrenderD 1 Reply Last reply Reply Quote 1
                      • DashrenderD
                        Dashrender @DustinB3403
                        last edited by

                        @DustinB3403 said:

                        In our case (as I believe I said [not being snark]) the issue was specific to a failed External USB RAID device, which when the failed drive was replaced (or the USB RAID device was removed) the system booted without issue.

                        Once the drive was replaced and resilvered the boot issue was resolved.

                        You've added some good information on trying to pinpoint the issue though.

                        No snark 🙂 - I am seriously asking what would I expect to find in your situation when troubleshooting it?

                        1 Reply Last reply Reply Quote 1
                        • DustinB3403D
                          DustinB3403
                          last edited by DustinB3403

                          Specifically, I would be monitoring for extremely slow service start-up due to a drive issue. (and pinpointing which service is the issue)

                          Compared to when the issue doesn't present it's self.

                          In my issue I simply removed the external drives rebooted, saw that the issue wasn't persistent. With this knowledge, I then connected the drive, rebooted the system, and pinpointed the cause (as in our case) the cause wasn't obvious.

                          MattSpellerM 1 Reply Last reply Reply Quote 1
                          • MattSpellerM
                            MattSpeller @DustinB3403
                            last edited by

                            @DustinB3403 said:

                            Specifically, I would be monitoring for extremely slow service start-up due to a drive issue.

                            Where do you look for that? Event logs?

                            1 Reply Last reply Reply Quote 1
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              In this recent issue, I was able to actually just watch the services.msc window without the drive

                              Compared watching the system start-up and services.msc (all network shares in a non-functional state) with the drive connected, as the system was trying to mount and share this external drive.

                              1 Reply Last reply Reply Quote 1
                              • dafyreD
                                dafyre
                                last edited by

                                Do you have a Non-RAID sata port to connect the single drive to?

                                BrainsB 1 Reply Last reply Reply Quote 1
                                • BrainsB
                                  Brains @dafyre
                                  last edited by Brains

                                  @dafyre Unfortunately there is only 1 SATA Controller on the Tyan boards. The other board has its own onboard controller that could be used, but the LSI is wired to the backplane that the HDDs are slid into, so I would have to do some rewiring. Which is possible, but I will need to figure out how to fix this problem either way.

                                  Thanks for help everyone, Im hoping I can get it figured out. I am seriously considering some kind of issue with Server 2012R2 and this type of configuration. Does anyone else have this configuration or could mock it up to see if you experience the same problems?

                                  1 Reply Last reply Reply Quote 1
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