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    cannot send email from Postfix to gmail

    Scheduled Pinned Locked Moved IT Discussion
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    • IT-ADMINI
      IT-ADMIN @scottalanmiller
      last edited by

      @scottalanmiller said:

      You just need to add the DNS servers to the /etc/resolv.conf file.

      i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Ping doesn't tell you that. Use nslookup and see what the result of this is...

        nslookup smtp.google.com
        
        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

          No, smtp.google.com is not google.com. You have a DNS problem.

          1 Reply Last reply Reply Quote 0
          • IT-ADMINI
            IT-ADMIN
            last edited by

            111111.png

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN
              last edited by

              what can i understand from the above result ??

              1 Reply Last reply Reply Quote 0
              • IT-ADMINI
                IT-ADMIN
                last edited by

                my DNS setting are :

                2015-08-20_174416.png

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @IT-ADMIN
                  last edited by

                  @IT-ADMIN said:

                  111111.png

                  That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @IT-ADMIN
                    last edited by

                    @IT-ADMIN said:

                    my DNS setting are :

                    2015-08-20_174416.png

                    We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                    JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
                    • JaredBuschJ
                      JaredBusch @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                      Bingo!

                      1 Reply Last reply Reply Quote 1
                      • IT-ADMINI
                        IT-ADMIN @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                        the name of what ???

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          https://support.google.com/a/answer/176600?hl=en

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @IT-ADMIN
                            last edited by

                            @IT-ADMIN said:

                            the name of what ???

                            The server that you are trying to reach. The only name you have here: smtp.google.com

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Google suggests that you use this name: smtp-relay.gmail.com

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                Google suggests that you use this name: smtp-relay.gmail.com

                                That is specific to Google Apps. I thought he was using a personal Gmail account. That would be smtp.gmail.com

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by scottalanmiller

                                  Oh okay, I must have misread it.

                                  So just change google to gmail.

                                  1 Reply Last reply Reply Quote 0
                                  • dafyreD
                                    dafyre
                                    last edited by dafyre

                                    If he is trying to send an email to gmail... he should be sble to use the smtp-relay.gmail.com
                                    That is their primary incoming MX record....
                                    #dig mx gmail.com
                                    gmail.com. 3599 IN MX 40 alt4.gmail-smtp-in.l.google.com.
                                    gmail.com. 3599 IN MX 30 alt3.gmail-smtp-in.l.google.com.
                                    gmail.com. 3599 IN MX 10 alt1.gmail-smtp-in.l.google.com.
                                    gmail.com. 3599 IN MX 5 gmail-smtp-in.l.google.com.
                                    gmail.com. 3599 IN MX 20 alt2.gmail-smtp-in.l.google.com.

                                    #nslookup smtp-relay.gmail.com
                                    Non-authoritative answer:
                                    smtp-relay.gmail.com canonical name = gmail-smtp-relay.l.google.com.
                                    Name: ** gmail-smtp-relay.l.google.com**
                                    Address: 74.125.193.28

                                    1 Reply Last reply Reply Quote 0
                                    • IT-ADMINI
                                      IT-ADMIN
                                      last edited by

                                      as for the name i think it is correct cuz i'm using my personel gmail account, i fount that name on many howto articles , all of them mention this name smtp.google.com

                                      scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @IT-ADMIN
                                        last edited by

                                        @IT-ADMIN said:

                                        as for the name i think it is correct cuz i'm using my personel gmail account, i fount that name on many howto articles , all of them mention this name smtp.google.com

                                        Maybe that used to be okay, maybe they are all typos. But Google says it is wrong and it is Google you are trying to connect to, so I'd listen to Google here.

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          as for the name i think it is correct cuz i'm using my personel gmail account, i fount that name on many howto articles , all of them mention this name smtp.google.com

                                          Don't read a how to. Read the official instructions first. then read a how to if you cannot figure it out.

                                          1 Reply Last reply Reply Quote 1
                                          • IT-ADMINI
                                            IT-ADMIN
                                            last edited by

                                            i change smtp.google.com to smtp-relay.gmail.com and i get in the log the following
                                            2015-08-20_183022.png

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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