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    cannot send email from Postfix to gmail

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said:

      not in this thread, but I've seen other threads a long time ago talking about these types of problems.

      Lots of people having issues sending to plain Exchange too. But you don't get the impression that it doesn't work. You just have to set it up correctly. We do this, so there is no question that it works. And we send out through GMail. So there is no reason for suspicion different than any IT system that could be misconfigured.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @IT-ADMIN
        last edited by

        @IT-ADMIN said:

        @scottalanmiller said:

        Does this line tell us anything...

        Aug 20 15:59:20 localhost postfix/smtp[13618]: connect to smtp.gmail.com[2a00:1450:400c:c07::6c]:587: Network is unreachable

        Maybe there is a network error here? Test that port with telnet.

        can you explain what do you mean please

        The error suggests that the network cannot connect. There is no reason (yet) to worry about email configurations or security. The error that you have is simply that there is no networking and the two systems are not talking. There is a real chance that the ports are blocked on your network.

        Use telnet and see what happens...

        telnet smtp.google.com 587
        
        1 Reply Last reply Reply Quote 0
        • IT-ADMINI
          IT-ADMIN
          last edited by

          i run that command on my centOS box, it gives this

          222.png

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            looks like a DNS issue.

            1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN
              last edited by

              232323.png

              1 Reply Last reply Reply Quote 0
              • IT-ADMINI
                IT-ADMIN
                last edited by

                i don't think that i have DNS issue cuz google.com was resolved successfully as shown on the above image

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                • scottalanmillerS
                  scottalanmiller @IT-ADMIN
                  last edited by

                  @IT-ADMIN said:

                  i run that command on my centOS box, it gives this

                  222.png

                  That was easy 🙂

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    You just need to add the DNS servers to the /etc/resolv.conf file.

                    IT-ADMINI 1 Reply Last reply Reply Quote 0
                    • IT-ADMINI
                      IT-ADMIN @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      You just need to add the DNS servers to the /etc/resolv.conf file.

                      i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Ping doesn't tell you that. Use nslookup and see what the result of this is...

                        nslookup smtp.google.com
                        
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                        • JaredBuschJ
                          JaredBusch @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                          No, smtp.google.com is not google.com. You have a DNS problem.

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                          • IT-ADMINI
                            IT-ADMIN
                            last edited by

                            111111.png

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              what can i understand from the above result ??

                              1 Reply Last reply Reply Quote 0
                              • IT-ADMINI
                                IT-ADMIN
                                last edited by

                                my DNS setting are :

                                2015-08-20_174416.png

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  111111.png

                                  That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    my DNS setting are :

                                    2015-08-20_174416.png

                                    We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                    JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                      Bingo!

                                      1 Reply Last reply Reply Quote 1
                                      • IT-ADMINI
                                        IT-ADMIN @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                        the name of what ???

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          https://support.google.com/a/answer/176600?hl=en

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                                          • scottalanmillerS
                                            scottalanmiller @IT-ADMIN
                                            last edited by

                                            @IT-ADMIN said:

                                            the name of what ???

                                            The server that you are trying to reach. The only name you have here: smtp.google.com

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