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    CloudatCon aka CloudatCost

    Scheduled Pinned Locked Moved IT Discussion
    cloudatconcloudprocloudatcostfibernetics
    175 Posts 18 Posters 79.1k Views
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    • S
      Sparkum @A Former User
      last edited by

      @thecreativeone91

      180 days with Paypal to get a refund though as they're not experiencing though haha

      ? 1 Reply Last reply Reply Quote 1
      • ?
        A Former User @Sparkum
        last edited by A Former User

        @Sparkum said:

        @thecreativeone91

        180 days with Paypal to get a refund though as they're not experiencing though haha

        It's only suppose to be 60 days, 45 for a dispute.

        https://www.paypal.com/us/webapps/helpcenter/helphub/article/?solutionId=FAQ2393

        1 Reply Last reply Reply Quote 1
        • S
          Sparkum
          last edited by

          I was simply going off of this.

          Paypal.PNG

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller
            last edited by

            Crippled boxes that act like they've been DOS'd to prevent being DOS'd. Could these guys be more clueless or deceptive? Technically limiting like that IS a form of DOS.

            ? 1 Reply Last reply Reply Quote 1
            • ?
              A Former User @scottalanmiller
              last edited by

              @scottalanmiller said:

              Crippled boxes that act like they've been DOS'd to prevent being DOS'd. Could these guys be more clueless or deceptive? Technically limiting like that IS a form of DOS.

              I think they mean a DDoS attack not just Denial of service haha.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Maybe, but I don't think so. Who knows. They are just making crap up anyway.

                1 Reply Last reply Reply Quote 0
                • ?
                  A Former User
                  last edited by

                  "You seem misinformed" because we lied about it before, so we are making up something different this time. they need an ERP to keep there lies straight.

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    They probably have one.

                    1 Reply Last reply Reply Quote 0
                    • nadnerBN
                      nadnerB @Danp
                      last edited by

                      @Danp said:

                      https://twitter.com/cloudatcost/status/597479298031726593
                      https://twitter.com/cloudatcost/status/597526965961101312

                      So, they plan to eliminate all of the old plans, and they advertise SSD but then deliberately limit your IO without notifying you.

                      Oh that makes me mad. Good thing that I didn't buy my server. I'd be right pissed if I had spent/was spending money on them. Couldn't they just monitor disk array IOPS and query the clients hammering the system?... hang on, isn't the reason you sign up for a VPS to use it for what ever you want, within reason?

                      Is there some kind of consumer protection in Canada? Can they be spit roasted over their SSD claims?

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        They only claimed to offer SSD, not to offer a certain speed. They are really using SSD...... on a SAN. It's not local SSD. That people made the assumption that the SSD were local, were fast or were uncapped is literally just an unfounded assumption.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Remember they also claim that because they did not state explicitly to be production ready (which they don't claim about anything they do) that they are just a demo service not meant to be used.

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            Paypal issued me a full refund today. C@C never did once respond to them.

                            1 Reply Last reply Reply Quote 0
                            • dafyreD
                              dafyre
                              last edited by

                              Well, I think they got their issues straightened out or something.... This is a mostly idle box with OwnCloud and an XMPP server installed...

                              My iowait is between 0.01% and 0.25%... It's a hundred time better than what it was. It even feels more responsive too!

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                              • ?
                                A Former User
                                last edited by

                                bahaha, they didn't close my account down. I figured they'd do that immediately.

                                IRJI S scottalanmillerS 3 Replies Last reply Reply Quote 3
                                • IRJI
                                  IRJ @A Former User
                                  last edited by

                                  @thecreativeone91 said:

                                  bahaha, they didn't close my account down. I figured they'd do that immediately.

                                  disorganization my friend

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sparkum @A Former User
                                    last edited by

                                    @thecreativeone91
                                    When you have millions of open tickets....

                                    1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @A Former User
                                      last edited by

                                      @thecreativeone91 said:

                                      bahaha, they didn't close my account down. I figured they'd do that immediately.

                                      They might know how to do that.

                                      1 Reply Last reply Reply Quote 1
                                      • handsofqwertyH
                                        handsofqwerty
                                        last edited by

                                        Filed a request for a refund with Paypal for everything. They said if they don't hear from CloudatCost by the 18th, they should be escalating it.

                                        DanpD 1 Reply Last reply Reply Quote 0
                                        • DanpD
                                          Danp @handsofqwerty
                                          last edited by

                                          @handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

                                          handsofqwertyH 1 Reply Last reply Reply Quote 0
                                          • handsofqwertyH
                                            handsofqwerty @Danp
                                            last edited by

                                            @Danp said:

                                            @handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

                                            My mistake. It IS a claim currently. They just said they are waiting until the 18th for some reason I don't fully understand.

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