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    CloudatCost and Pertino

    Scheduled Pinned Locked Moved IT Discussion
    cloudatcost
    122 Posts 14 Posters 37.3k Views
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    • ?
      A Former User @Danp
      last edited by

      @Danp said:

      @scottalanmiller said:

      Where was the email when the outage started?

      Maybe they host their own email server. That would certainly explain the long delay. 😏

      They do. and it doesn't even have a vaild SSL Cert. It's self-signed. https://mail.cloudatcost.com/mail/

      IRJI 1 Reply Last reply Reply Quote 0
      • IRJI
        IRJ @A Former User
        last edited by

        @thecreativeone91 said:

        @Danp said:

        @scottalanmiller said:

        Where was the email when the outage started?

        Maybe they host their own email server. That would certainly explain the long delay. 😏

        They do. and it doesn't even have a vaild SSL Cert. It's self-signed. https://mail.cloudatcost.com/mail/

        I wonder how many employees to accounts they have on staff?

        ? 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Danp
          last edited by

          @Danp said:

          @scottalanmiller said:

          Where was the email when the outage started?

          Maybe they host their own email server. That would certainly explain the long delay. 😏

          Except the cloud platform is still down.

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User @IRJ
            last edited by A Former User

            @IRJ said:

            I wonder how many employees to accounts they have on staff?

            2-5 is my guess.

            scottalanmillerS IRJI 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @A Former User
              last edited by

              @thecreativeone91 said:

              @IRJ said:

              I wonder how many employees to accounts they have on staff?

              2-5 is my guess.

              5 employees per account?

              IRJI 1 Reply Last reply Reply Quote 0
              • IRJI
                IRJ @A Former User
                last edited by

                @thecreativeone91 said:

                @IRJ said:

                I wonder how many employees to accounts they have on staff?

                2-5 is my guess.

                That would be cutting some serious corners, but we already know that they do cut corners with redundancy.

                1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @thecreativeone91 said:

                  @IRJ said:

                  I wonder how many employees to accounts they have on staff?

                  2-5 is my guess.

                  5 employees per account?

                  I think he meant total

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    OH! LOL. That's very different. But makes way more sense.

                    1 Reply Last reply Reply Quote 1
                    • gjacobseG
                      gjacobse
                      last edited by

                      Curious,..I know most 'cable' is on the pole... but isn't most fiber in ground?

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @gjacobse
                        last edited by

                        @g.jacobse said:

                        Curious,..I know most 'cable' is on the pole... but isn't most fiber in ground?

                        Usually. It can be on a pole but it's rather rare.

                        1 Reply Last reply Reply Quote 0
                        • Reid CooperR
                          Reid Cooper
                          last edited by

                          This is a really significant outage. How many hours has it been?

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @Reid Cooper
                            last edited by

                            @Reid-Cooper said:

                            This is a really significant outage. How many hours has it been?

                            About 12 hrs.

                            1 Reply Last reply Reply Quote 0
                            • ?
                              A Former User
                              last edited by

                              I filed a paypal dispute for my two Dev 1 and the BigDog 1 instance.

                              Now gotta figure out how to get some data off of one of them.

                              1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User
                                last edited by A Former User

                                They said they expect to be up by 8PM EST.

                                Somehow you really question how the heck Cloud@cost is running. They are supposedly a fiber provider. They have stated they have two different providers of fiber backbone and they have a wireless backhaul yet, a small outage takes most of them out. Is this running out of someones house? Really. Ever heard of BGP C@C?

                                Rogers does have some outages but still they are suppose to plan for this.
                                https://twitter.com/RogersHelps/with_replies

                                1 Reply Last reply Reply Quote 0
                                • ?
                                  A Former User
                                  last edited by

                                  I just completed my Charge Back with Ally, and they already returned my money 🙂

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User
                                    last edited by A Former User

                                    "they are still splicing the fibers. Updated ETA from the tech is 40min."
                                    From Twitter feed

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @A Former User
                                      last edited by

                                      @thecreativeone91 said:

                                      "they are still splicing the fibers. Updated ETA from the tech is 40min."
                                      From Twitter feed

                                      So, yeah their really good with giving actuate ETAs.

                                      1 Reply Last reply Reply Quote 0
                                      • dafyreD
                                        dafyre
                                        last edited by

                                        At least we're not the ones in the ditch having to splice fibers by hand. Been there, done that, not fun. I worked with the fiber guy at my last job, and it took him half a day to get a 6 or 12 (I forget which) strand run straightned out. It was crazy.

                                        I can't imagine what a metro fiber line would be like.

                                        ? 1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User @dafyre
                                          last edited by

                                          @dafyre said:

                                          I can't imagine what a metro fiber line would be like.

                                          It's really not as bad these days. There are fusion auto splicers that have camera built in for inspections of the splice. I've done it a couple times with underground fiber.

                                          The issue is though that C@C didn't have BGP setup properly to get the subnets on multiple ISP routes or they are lying and don't even have the multiple connections.

                                          1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User
                                            last edited by

                                            Capture.PNG

                                            Hahaha. Some friendly bets?

                                            1 Reply Last reply Reply Quote 1
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