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    CloudatCost and Pertino

    IT Discussion
    cloudatcost
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    • IRJI
      IRJ
      last edited by

      I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

      ? 1 Reply Last reply Reply Quote 0
      • ?
        A Former User @IRJ
        last edited by

        @IRJ said:

        I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

        That's what I've decided based on all the down times and having my server not be able to boot. I really want the money back I paid.

        IRJI 1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          Yup, at this point, even lab use is becoming a poor choice. Days of outages, no response at all. Zero response to customers. Too much effort even for a lab.

          1 Reply Last reply Reply Quote 2
          • IRJI
            IRJ @A Former User
            last edited by IRJ

            @thecreativeone91 said:

            @IRJ said:

            I wouldn't use their servers even in a test environment. Maybe a personal lab, but even that isn't worth the constant frustration.

            That's what I've decided based on all the down times and having my server not be able to boot. I really want the money back I paid.

            IT people have good memories and are not lenient on down time. Do this once and it will always be remembered. Do it twice and you will never gain full trust again, do it 3 or more times and its just rather pathetic.

            There has been hours of downtime more than 3 times in the past 2-3 months if I am not mistaken?

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @IRJ
              last edited by

              @IRJ said:

              They has been hours of downtime more than 3 times in the past 2-3 months if I am not mistaken?

              Sounds right.

              1 Reply Last reply Reply Quote 0
              • DanpD
                Danp
                last edited by

                Just received the following via email:

                 Cloud At Cost System Message:
                
                04/30/2015 05:06 PM
                
                We are having an issue accessing some of our network subnets due to a local car crash that caused fiber to be cut.
                
                
                
                
                Network Update: Our fiber technicians have confirmed that the target for full restoration is 8 PM EST today. 
                
                We will provide updates as we get them.
                
                IRJI 1 Reply Last reply Reply Quote 1
                • IRJI
                  IRJ @Danp
                  last edited by IRJ

                  @Danp said:

                  Just received the following via email:

                   Cloud At Cost System Message:
                  
                  04/30/2015 05:06 PM
                  
                  We are having an issue accessing some of our network subnets due to a local car crash that caused fiber to be cut.
                  
                  
                  
                  
                  Network Update: Our fiber technicians have confirmed that the target for full restoration is 8 PM EST today. 
                  

                  We will provide updates as we get them.

                  There are alot of "uncontrollable" disasters that happen to C@C

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    Cloud At Cost System Message:

                    04/30/2015 05:06 PM
                    We are having an issue accessing some of our network subnets due to a local car crash that caused fiber to be cut.

                    Network Update: Our fiber technicians have confirmed that the target for full restoration is 8 PM EST today.
                    We will provide updates as we get them.

                    To Unsubscribe : If you don't want to receive these messages please change your email preferences here https://members.cloudatcost.com on your profile page.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      I just got the email too. That's a pretty long time to think up "car crash". Where was the email when the outage started?

                      DanpD 1 Reply Last reply Reply Quote 1
                      • DanpD
                        Danp @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        Where was the email when the outage started?

                        Maybe they host their own email server. That would certainly explain the long delay. 😏

                        ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • ?
                          A Former User
                          last edited by

                          Car Crash? So there is only one fiber connection.. No failover. I'm sure different providers are taking different routes so it's unlikely to take out multiples. And most fiber is below ground (at least in the US) unless it absolutely has to be run on the poles over a bridge or something.

                          nadnerBN 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @Danp
                            last edited by

                            @Danp said:

                            @scottalanmiller said:

                            Where was the email when the outage started?

                            Maybe they host their own email server. That would certainly explain the long delay. 😏

                            They do. and it doesn't even have a vaild SSL Cert. It's self-signed. https://mail.cloudatcost.com/mail/

                            IRJI 1 Reply Last reply Reply Quote 0
                            • IRJI
                              IRJ @A Former User
                              last edited by

                              @thecreativeone91 said:

                              @Danp said:

                              @scottalanmiller said:

                              Where was the email when the outage started?

                              Maybe they host their own email server. That would certainly explain the long delay. 😏

                              They do. and it doesn't even have a vaild SSL Cert. It's self-signed. https://mail.cloudatcost.com/mail/

                              I wonder how many employees to accounts they have on staff?

                              ? 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Danp
                                last edited by

                                @Danp said:

                                @scottalanmiller said:

                                Where was the email when the outage started?

                                Maybe they host their own email server. That would certainly explain the long delay. 😏

                                Except the cloud platform is still down.

                                1 Reply Last reply Reply Quote 0
                                • ?
                                  A Former User @IRJ
                                  last edited by A Former User

                                  @IRJ said:

                                  I wonder how many employees to accounts they have on staff?

                                  2-5 is my guess.

                                  scottalanmillerS IRJI 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @A Former User
                                    last edited by

                                    @thecreativeone91 said:

                                    @IRJ said:

                                    I wonder how many employees to accounts they have on staff?

                                    2-5 is my guess.

                                    5 employees per account?

                                    IRJI 1 Reply Last reply Reply Quote 0
                                    • IRJI
                                      IRJ @A Former User
                                      last edited by

                                      @thecreativeone91 said:

                                      @IRJ said:

                                      I wonder how many employees to accounts they have on staff?

                                      2-5 is my guess.

                                      That would be cutting some serious corners, but we already know that they do cut corners with redundancy.

                                      1 Reply Last reply Reply Quote 0
                                      • IRJI
                                        IRJ @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @thecreativeone91 said:

                                        @IRJ said:

                                        I wonder how many employees to accounts they have on staff?

                                        2-5 is my guess.

                                        5 employees per account?

                                        I think he meant total

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          OH! LOL. That's very different. But makes way more sense.

                                          1 Reply Last reply Reply Quote 1
                                          • gjacobseG
                                            gjacobse
                                            last edited by

                                            Curious,..I know most 'cable' is on the pole... but isn't most fiber in ground?

                                            ? 1 Reply Last reply Reply Quote 0
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