Setting Expectations - Volunteer Network Administrator
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@scottalanmiller said:
This is my laptop right now and the church tower.
I see meeeee!
Edit for those who have no idea what I'm talking about have a look on the laptop screen, lower left side ... probably the closest I'll get to Spain -
@scottalanmiller said:
@Dashrender said:
That actually restores a tiny amount of 'faith' into some religion (which ever one those poor churches are part of). Churches should be poor - they should be pouring all of their financial resources into outreach ... not making a fancy building, etc, etc, etc...
Yes, the goals of most American churches is very, very different than the goals of most European ones (or elsewhere in the world.) Remember the first major settlement in America was from "Puritans" who were an extemist cult group looking to found a power grabbing new colony where they could forcibly control the population while simultaneously waging a civil war in England where they successfully, for a short period, managed to overthrow the nation and put a religious dictator in control!! The Puritans were the 1600s equivalent to ISIS today - Christianity and religion were the absolute last thing that they actually cared about. They were the farthest thing from a real Christian that one can imagine, just like ISIS is nothing like Islam. So that heritage of religion as mask for business and religion as a mast for ethnic cleansing and religion as a mask for political control is a cornerstone of America and something that will take a very long time to overcome, if it ever can be.
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@Bill-Kindle never studied who the Puritans were before, I take it? Oliver Cromwell's US arm. They came to the Americas because they had too much religious freedom in Holland where they had gone and found that they could not control their people when there was freedom. They came to the colonies specifically to have an opportunity to have a non-free, religiously intolerant society. If you take out the desert and Quoran from descriptions of ISIS, they sound exactly like the Puritan group of the 1600s.
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Speaking of which, I've seen Cromwell's death mask in England.
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Speaking as a systems consultant, I see several things wrong with this interaction. In no particular order:
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Time is money and volunteering is for retirees with nothing better to do. Invoice for your work at the market rate. ALWAYS. Discount if you feel the need, but always let them know you cut them a deal at your option.
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You didn't mention much in the way of communicating with the staff. If there was even a remote possibility of an outage, that should have been communicated.
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People can work around outages as long as they know they're coming. It's when shit goes down unexpectedly that people get angry. I seriously doubt there was a "no downtime" expectation. Instead I suspect it was a matter of timing and the interruption impacted a deadline. Also, not everyone employed by every church is on-site all the time. Is it possible the staffer made a special trip in to accomplish something?
So, yeah, from where I'm standing? Looks like some fault on both sides.
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@BryceKatz said:
Speaking as a systems consultant, I see several things wrong with this interaction. In no particular order:
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Time is money and volunteering is for retirees with nothing better to do. Invoice for your work at the market rate. ALWAYS. Discount if you feel the need, but always let them know you cut them a deal at your option.
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You didn't mention much in the way of communicating with the staff. If there was even a remote possibility of an outage, that should have been communicated.
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People can work around outages as long as they know they're coming. It's when shit goes down unexpectedly that people get angry. I seriously doubt there was a "no downtime" expectation. Instead I suspect it was a matter of timing and the interruption impacted a deadline. Also, not everyone employed by every church is on-site all the time. Is it possible the staffer made a special trip in to accomplish something?
So, yeah, from where I'm standing? Looks like some fault on both sides.
How is it my fault that I didn't know the guy at the ISP was going to make the change then and there. Again our ISP is free to us, nor did he charge us for the change so I wasn't going to complain about him making the change on a whim as the way I see it they should be grateful for him making the change.
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@thecreativeone91 said:
How is it my fault that I didn't know the guy at the ISP was going to make the change then and there. Again our ISP is free to us, nor did he charge us for the change so I wasn't going to complain about him making the change on a whim as the way I see it they should be grateful for him making the change.
Sounds like you didn't behave the way that your church promotes that you behave. You should have yelled at the ISP and been a jerk about it. That sounds like the kind of interactions that they feel are appropriate for people helping them out.
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@BryceKatz said:
Is it possible the staffer made a special trip in to accomplish something?
No, She's just there as a greeter to give information to people who may walk in during the week. Nothing more. She was wanting to post an event online and get it out on social media while she was there.
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Soooo, it's probably time we dropped the personal issues/soap boxes to do with religious topics.
Save them for twitter or slashdot. -
@nadnerB said:
Soooo, it's probably time we dropped the personal issues/soap boxes to do with religious topics.
Save them for twitter or slashdot.Maybe, but they play an important role. As a religious organization they are focused on image, behaviour, etc. If the network admin is there, they yell at him as a proxy for yelling at the ISP. If they were yelling at him, they must feel that there is a reason. Either they hate him, or they want him to pass it on, etc. But as they are people who's business goal is to teach behaviour, doesn't it play a central role in the conversation? In a case like this, how can one separate the religious behaviour from how we must interact as IT people?
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Remember, we are talking about an organization that IS a soapbox, in the closest literally sense before you actually use a physical soapbox (there is probably even a raised area replacing the physical soapbox.) It's difficult to discuss soapboxes without being on one too.
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This has been beaten to death. Advice has been given. And the topic is bound to get too hot. Time to lock this one down.