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    Network Issue

    Scheduled Pinned Locked Moved IT Discussion
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    • ?
      A Former User
      last edited by

      basically you need to find the "source" of all of the traffic. you can do so by checking your managed switch or like scott said, use wireshark.

      1 Reply Last reply Reply Quote 1
      • ?
        A Former User
        last edited by

        Sounds like a broadcast storm, I've seen it caused by both viruses and bad NIC drivers.

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User @Lakshmana
          last edited by A Former User

          You'll need to use wireshark then.. I'd check that computer you were having networking issues with a few days ago as my first suspect.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Could also be a failing NIC, not just its driver. Long ago, failing NICs were the primary cause of this. Less likely to be a virus as there is little benefit to someone to make malware to just mess up your network a little.

            LakshmanaL 1 Reply Last reply Reply Quote 0
            • LakshmanaL
              Lakshmana @scottalanmiller
              last edited by

              @scottalanmiller What are the basic troubleshooting to be caried out for the issue to be resolved.How to identify the system without the Wireshark tools.Any other idea without the tools

              coliverC 1 Reply Last reply Reply Quote 0
              • coliverC
                coliver @Lakshmana
                last edited by

                @Lakshmana said:

                @scottalanmiller What are the basic troubleshooting to be caried out for the issue to be resolved.How to identify the system without the Wireshark tools.Any other idea without the tools

                The long way? Unplug ports from switches one by one to see which one is causing the issue. This is tedious and highly disruptive.

                LakshmanaL scottalanmillerS 2 Replies Last reply Reply Quote 2
                • LakshmanaL
                  Lakshmana @coliver
                  last edited by

                  @coliver The production should not be disturbed for the client this is the situation

                  coliverC 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @coliver
                    last edited by

                    @coliver said:

                    The long way? Unplug ports from switches one by one to see which one is causing the issue. This is tedious and highly disruptive.

                    If you lack managed switches, this is the way to go. Short of standing in front of the switches and starring at them hoping to visually identify the traffic from the blinking lights.

                    LakshmanaL 1 Reply Last reply Reply Quote 3
                    • LakshmanaL
                      Lakshmana @scottalanmiller
                      last edited by

                      @scottalanmiller Ok Thank you Sir

                      1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @Lakshmana
                        last edited by

                        @Lakshmana said:

                        @coliver The production should not be disturbed for the client this is the situation

                        Without being able to use networking tools or look into the managed switch logs you probably won't be able to do this in a way that won't disrupt the production environment.

                        LakshmanaL 1 Reply Last reply Reply Quote 2
                        • LakshmanaL
                          Lakshmana @coliver
                          last edited by

                          @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                          scottalanmillerS IRJI 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Lakshmana
                            last edited by

                            @Lakshmana said:

                            @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                            Depends on the switch. Start by logging into it.

                            1 Reply Last reply Reply Quote 0
                            • IRJI
                              IRJ @Lakshmana
                              last edited by

                              @Lakshmana said:

                              @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                              What brand and model are your switches?

                              LakshmanaL 1 Reply Last reply Reply Quote 0
                              • LakshmanaL
                                Lakshmana @IRJ
                                last edited by

                                @IRJ Digisol I didnot having model number but it was 48 port switch.The model is?

                                1 Reply Last reply Reply Quote 0
                                • LakshmanaL
                                  Lakshmana @scottalanmiller
                                  last edited by

                                  @scottalanmiller Sir can you please give any link to learn about the wireshark to get the null packets details in large network.Since I don't know about the software which is new to work to me.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Lakshmana
                                    last edited by

                                    @Lakshmana http://www.howtogeek.com/104278/how-to-use-wireshark-to-capture-filter-and-inspect-packets/

                                    1 Reply Last reply Reply Quote 1
                                    • LakshmanaL
                                      Lakshmana
                                      last edited by

                                      Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                                      ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • ?
                                        A Former User @Lakshmana
                                        last edited by

                                        @Lakshmana said:

                                        Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                                        You can find out which device or computer is causing the issues first. Once you get it narrowed down to that you can troubleshoot the device to see what is causing it.

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @Lakshmana
                                          last edited by

                                          @Lakshmana said:

                                          Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                                          Not if the packets are null. Right now you are just trying to find the machine in question.

                                          LakshmanaL 1 Reply Last reply Reply Quote 0
                                          • LakshmanaL
                                            Lakshmana @scottalanmiller
                                            last edited by

                                            @scottalanmiller Yes Just I need to find out the machine which is affecting the whole network

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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