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    Help! In need of a sp2 for Windows 7

    IT Discussion
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    • M
      MrWright4hire
      last edited by

      Do anyone have Windows 7 sp2. I have a program that requires it.

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      • S
        scottalanmiller
        last edited by scottalanmiller

        There is no such thing. Windows 7 SP1 is the latest. Microsoft is never going to release SP2. The software you have obviously isn't production ready or tested in any way. I would be pretty worried dealing with a vendor that thinks that Windoes 7 SP2 exists, let alone requires it. What kind of testing is going on if they don't even notice that they require an OS version that has never existed!??!

        http://windows.microsoft.com/en-us/windows/service-packs-download#sptabs=win7

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        • M
          MrWright4hire
          last edited by

          Grrrrrr! Why is this Acrobat telling me that I need sp2.

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          • M
            MrWright4hire
            last edited by

            Thank you Scott for the information.

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            • S
              scottalanmiller @MrWright4hire
              last edited by

              @MrWright4hire said:

              Grrrrrr! Why is this Acrobat telling me that I need sp2.

              Adobe is having that problem?!??! Are you sure that it is Windows 7?

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              • M
                MrWright4hire
                last edited by

                Based on what you told me about the sp, I have a feeling it's an Adobe issue. I already have sp1 on my windows 7.

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                • S
                  scottalanmiller @MrWright4hire
                  last edited by

                  @MrWright4hire said:

                  Based on what you told me about the sp, I have a feeling it's an Adobe issue. I already have sp1 on my windows 7.

                  That's crazy. How can Adobe have an issue like that!!

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                  • N
                    nadnerB @scottalanmiller
                    last edited by nadnerB

                    @scottalanmiller said:

                    That's crazy. How can Adobe not have an issue like that!!

                    FTFY 😛

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                    • M
                      MrWright4hire
                      last edited by

                      That's cold @nadnerB. lol! I have this computer offline as my lab computer. I have to find a good offline updater package. Maybe that will help or uninstall and reinstall sp1.

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                      • S
                        scottalanmiller
                        last edited by

                        I would contact Adobe support and ask what is going on.

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                        • D
                          Dashrender
                          last edited by

                          Can you share a screen shot of the error?

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                          • M
                            MrWright4hire @Dashrender
                            last edited by MrWright4hire

                            @Dashrender

                            New Journal Document.jpg

                            I've had CS6 since XP. Now that I'm trying to put it on Win 7 it's a problem.

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                            • N
                              nadnerB
                              last edited by

                              lol, it probably thinks you're using Vista.

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                              • T
                                thanksajdotcom
                                last edited by

                                Yeah, I bet it thinks you have Vista...

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                                • M
                                  MrWright4hire
                                  last edited by

                                  I really do love all you guys! When you guys spoke about the compatibility mode I checked it and it was stuck on Vista. So I changed it to 7 and Whalaa! Thank you all for being on my team. I hope I'm smart enough in something to help you guys figure something out. Thank you so much.

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                                  • S
                                    scottalanmiller
                                    last edited by

                                    That makes sense. Old version may not even be Windows 7 aware.

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                                    • M
                                      MrWright4hire
                                      last edited by

                                      I spoke too soon guys. premeditated. Although it's not stating that I need sp2 any more. Now it's stating that it didn't install completely and there is a error summary file. I don't get it. All I needed was Acrobat. Something simple!

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                                      • S
                                        scottalanmiller
                                        last edited by

                                        I'm not up on my Adobe product versions but.... how old is that thing? Maybe it is time to get a current copy and/or run an old OS to support what you have. Or, move to a non-Adobe product to do the same tasks.

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                                        • T
                                          Ted
                                          last edited by

                                          @scottalanmiller Adobe CS6 is relatively new, considering it was the last installment of Creative Suites as a one-time purchase. I believe it debuted in 2012-ish. I know from experience that it runs smoothly on 7 -> 8.1.

                                          @MrWright4hire, without having seen the error summary file (that would be required before pointing you towards a direct solution) the best guidance you would get is from Adobe themselves. You should try contacting their support, or visiting this link to read their resources on troubleshooting installation issues from information captured in the install log.

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                                          • S
                                            scottalanmiller
                                            last edited by

                                            Seems like it would work smoothly then. I would definitely reach out to Adobe, that makes sense.

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