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    Is Anyone Able to Post from Behind Untangle?

    Scheduled Pinned Locked Moved IT Discussion
    untangle
    29 Posts 6 Posters 9.1k Views
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    • S
      scottalanmiller
      last edited by

      Just found another Watchguard user that can't access the site. That reinforces that quite a bit.

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      • B
        bbiAngie
        last edited by

        Testing!

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        • S
          scottalanmiller @bbiAngie
          last edited by

          @bbiAngie said:

          Testing!

          Whoo hoo! It worked.

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          • B
            bbiAngie
            last edited by

            Testing a second time.

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            • B
              bbiAngie
              last edited by bbiAngie

              Seems the proxy on the Watchguard makes things a bit wonky. I just created a simple packet filter to pass traffic from my ip to the mangolassi ip and BAM. Now things work.

              Just to clarify, we pass http/https traffic though a proxy. I am not sure if its the ripping apart/reassembly or the application control or something else that is causing the problem. I figure it was just as easy to not let that crap touch the traffic and let it pass though. My assumption ended up being correct.

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              • S
                scottalanmiller
                last edited by

                Thanks for testing and great to finally have you able to join us!

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                • B
                  bbiAngie
                  last edited by

                  Just what I need, another "tool" to distract, me!

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                  • S
                    scottalanmiller
                    last edited by

                    @g.jacobse installed Untangle yesterday and was instantly cut off from ML.

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                    • G
                      gjacobse
                      last edited by

                      I can at least read ML - I'm determined to find an answer,..

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                      • J
                        JaredBusch
                        last edited by

                        It is definitely something with the web sockets stuff on the Watchguard series firewalls. I can read and even sign in (most of the time). But the notifications and unread counters never update right. As well as being unable to post.

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                        • G
                          gjacobse
                          last edited by

                          On suggestion - Turned off all the UT Rack items other than Firewall...

                          Able to read, and post to ML. Chat and notifications work. Now to go back and find out WHY -

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                          • S
                            scottalanmiller
                            last edited by

                            Turn them back on one by one to identify which one it is. Chances are it is a proxy.

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                            • G
                              gjacobse @scottalanmiller
                              last edited by

                              I have, I've cycled through all the modules -

                              • Web Filter Lite
                                *Added site to pass list - did not allow.

                              • Virus Blocker Lite
                                *Added site to pass list - did not allow.

                              • Intrusion Prevention

                              • Ad Blocker

                              • Not currently used or active:
                                Application Control
                                Captive Portal

                              Variations of the the above doesn't seem to matter - they all block that level of access to ML. The only modules running right now are:

                              • Spam Blocker
                              • Phish Blocker
                              • Firewall
                              • Reports

                              Still researching.

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                              • G
                                gjacobse
                                last edited by

                                Created two ByPass rules

                                Source with 162.242.243.171
                                Destination with 162.242.243.171

                                Able to access / post / etc.

                                Of course - all that does is bypass it.. Pretty sure I'm looking another option..

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                                • S
                                  scottalanmiller
                                  last edited by

                                  Everyone seems to have to bypass the proxy stage to get it to work.

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                                  • D
                                    Danp @scottalanmiller
                                    last edited by

                                    Seems like the latest forum update has resolved this issue.

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                                    • S
                                      scottalanmiller @Danp
                                      last edited by

                                      @Danp said:

                                      Seems like the latest forum update has resolved this issue.

                                      That's awesome!! It's the first major update in about eight months. That is really encouraging!!

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                                      • G
                                        gjacobse
                                        last edited by

                                        Great .

                                        I'll have to drop the rules and see when I return to the office

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                                        • S
                                          scottalanmiller @gjacobse
                                          last edited by

                                          @g.jacobse said:

                                          Great .

                                          I'll have to drop the rules and see when I return to the office

                                          Thanks, the more testing the better. I reached out to @David.Scammell too to see if his had been fixed.

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                                          • G
                                            gjacobse
                                            last edited by

                                            Dropped the bypass rules - Lets see what happens.

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