Leveraging Zoho Connect
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Okay, so we have Zoho Connect for the company and we are trying to test it in earnest to see if it will be good for us. The company has grown a lot and we are so spread out and having a social media corporate hub sounds like it would be useful.
So we've added all of our core staff (not consultants and not hospitality division) to Zoho Connect and are attempting to really try to use it well.
So.... looking for ideas. How would you guys use a tool like this to make the team effective?
We are using the Feeds as a way for the team to augment their communications with questions and feedback.
We are attempting to write HR Manuals that are stored in Connect so that the team can easily navigate to them.
The "Boards" is an easy project management area that is actually pretty useful for us. I am liking that. Much cheaper than paying for the full Zoho Projects package and seems to generally meet our needs (we have tickets for IT elsewhere and we have Zoho Sprints for the developers.)
How would you leverage it?
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@scottalanmiller said in Leveraging Zoho Connect:
How would you leverage it?
I think the general problem is that Zoho lacks an overall strategy in their apps. They throw the kitchen sink at every app they have. So when you combine them, there is a lot of overlap and redundant functionality.
What people need is clarity and simplicity. Not more information thrown at them or yet another place where information can be found and forgotten.
So I would disable feeds, groups, channels and ideas from Connect. Streamline it. Use it as a "static" information hub with manuals, links to all apps you use, phone directory (people) and whatever else you might need that is static. Have it setup as the starting page in the browser where applicable.
Then leverage Cliq for everything that needs notifications and messaging. Have channels for company wide communication. Use scripts, or things like Zoho Flow, to build automatic notifications for things.
So that what I'm thinking. Have a communication strategy. Use Connect for more static information and as a general hub to find things. Use Cliq for everything that is interesting today and soon forgotten.
That brings much needed clarity to your staff so they know where information will pop up and where they can go and find things.
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@Pete-S said in Leveraging Zoho Connect:
I think the general problem is that Zoho lacks an overall strategy in their apps. They throw the kitchen sink at every app they have. So when you combine them, there is a lot of overlap and redundant functionality.
That's so true. And OMG, all your Cliq chats appear in Connect. What? Why? And why are they called Channels? It's So confusing! jaja
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@Pete-S said in Leveraging Zoho Connect:
So I would disable feeds, groups, channels and ideas from Connect. Streamline it. Use it as a "static" information hub with manuals, links to all apps you use, phone directory (people) and whatever else you might need that is static. Have it setup as the starting page in the browser where applicable.
Trying this, but can't find where to disable.
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@scottalanmiller said in Leveraging Zoho Connect:
@Pete-S said in Leveraging Zoho Connect:
So I would disable feeds, groups, channels and ideas from Connect. Streamline it. Use it as a "static" information hub with manuals, links to all apps you use, phone directory (people) and whatever else you might need that is static. Have it setup as the starting page in the browser where applicable.
Trying this, but can't find where to disable.
Try settings on the right top edge.
Should look like this:
I haven't tried which options can be disabled and which cannot.
But under Apps & Features there are some options:
