Frist time Headset ?
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@JaredBusch said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
I dont have a phone app
You do....
@WrCombs said in Frist time Headset ?:
I'll just use zendesk phone once i get access is my thought process.
zendesk phone come from zendesk, its a feature of the ticketing system , no special application needed.
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@WrCombs said in Frist time Headset ?:
@JaredBusch said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
I dont have a phone app
You do....
@WrCombs said in Frist time Headset ?:
I'll just use zendesk phone once i get access is my thought process.
zendesk phone come from zendesk, its a feature of the ticketing system , no special application needed.
That is your phone app. I never said it had to be something separate. But it can still work with your headset depending on how the web app is designed.
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@WrCombs said in Frist time Headset ?:
@Pete-S said in Frist time Headset ?:
What's the environment like where you are sitting?
Working from home so household noise as well as kid being home during shifts etc. so noise cancelling will be nice.
Active Noise Cancellation (for your ears) works best when you have background noise like a busy open office environment or while traveling on an airplane. It will not work well on incidental noise like someone slamming with pots, dropping something or screaming.
So in your case it will probably not help that much unless you're sitting next to the washing machine, a noisy AC or something like that.
What will work is passive noise cancellation, which is just that external sound is blocked by the headphones. That will block all kinds of noise so that what I think you should get if you need to concentrate.
Since you're using it all day but maybe not all the time I would look for a headset that's middle of the road, good mic and ergonomics, passive noise cancelling. And wired since you don't need to move around and not too expensive.
Something like Jabra Evolve2 40.
About $115 on amazon for the stereo version with USB.
BTW, it has noise cancellation on the mic - for the benefit of the person you're talking to.
PS.
Next step up which is much lighter is the professional call center type model Jabra Engage 50. Right now it's only about $135 for the stereo model on amazon. Usually it's way more expensive. I would get this one but both will work. -
@scottalanmiller said in Frist time Headset ?:
If I need Bluetooth, I just use Tozo earbuds from Amazon. Cheap and work really well. For my work headset, whatever cheap Logitech we get at the local store. I keep it simple.
Wow - I've found the store Logitech ones to be about the most uncomfortable things on the planet!
At least what they have here at Best Buy.
Other models from Logitech are much more comfortable, but I've had to order from DCW or Amazon.
To bad they aren't supplying you with a real phone - but it's kinda meh either way.
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@JaredBusch said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
probably - wont be taking the headset to get coffee or go to the restroom.
Meh, I don't bother to take it off for a trip to those locations.. The former, I continue to talk. The latter, not so much. Don't answer there either..
Lier!
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@Dashrender said in Frist time Headset ?:
Wow - I've found the store Logitech ones to be about the most uncomfortable things on the planet!
I've had some comfy and some awful. Sadly, my current is awful.
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@Dashrender said in Frist time Headset ?:
Other models from Logitech are much more comfortable, but I've had to order from DCW or Amazon.
I've gotten good at teh store, too.
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@Dashrender said in Frist time Headset ?:
To bad they aren't supplying you with a real phone - but it's kinda meh either way.
I need to have a word with Andy about that.
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Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
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@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
Issue being that it cuts out and have spirts of static mid conversation and that i was looking to replace.
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@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
It does seem kinda weird that either a) they supply you with one or b) they reimburse you for providing one of your own.
Though perhaps we don't have all the information.
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@Dashrender said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
It does seem kinda weird that either a) they supply you with one or b) they reimburse you for providing one of your own.
Though perhaps we don't have all the information.
Also weird that they pay for a headset that costs more than an enterprise, top end phone, but make you use a laptop for phones. That's super weird.
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@scottalanmiller said in Frist time Headset ?:
@Dashrender said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
It does seem kinda weird that either a) they supply you with one or b) they reimburse you for providing one of your own.
Though perhaps we don't have all the information.
Also weird that they pay for a headset that costs more than an enterprise, top end phone, but make you use a laptop for phones. That's super weird.
What are you paying for phones? I think the Fanvil x4 was what $65? plus $20 for a headset?
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@Dashrender said in Frist time Headset ?:
@scottalanmiller said in Frist time Headset ?:
@Dashrender said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
It does seem kinda weird that either a) they supply you with one or b) they reimburse you for providing one of your own.
Though perhaps we don't have all the information.
Also weird that they pay for a headset that costs more than an enterprise, top end phone, but make you use a laptop for phones. That's super weird.
What are you paying for phones? I think the Fanvil x4 was what $65? plus $20 for a headset?
$75 and $25 last I knew. That's $100. That headset on Amazon is $109.
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@scottalanmiller said in Frist time Headset ?:
@Dashrender said in Frist time Headset ?:
@scottalanmiller said in Frist time Headset ?:
@Dashrender said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
It does seem kinda weird that either a) they supply you with one or b) they reimburse you for providing one of your own.
Though perhaps we don't have all the information.
Also weird that they pay for a headset that costs more than an enterprise, top end phone, but make you use a laptop for phones. That's super weird.
What are you paying for phones? I think the Fanvil x4 was what $65? plus $20 for a headset?
$75 and $25 last I knew. That's $100. That headset on Amazon is $109.
This is what I see
Cool, my business account gets a pretty decent discount.
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I use a pair of over the ear headphones and they’re plugged into my Mic on a boom. The audio driver in the mic pipes the mic audio back into my headphones so I can hear myself talk as well as the comp audio.
If I’m on the go I just use my air pods.
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@stacksofplates said in Frist time Headset ?:
I use a pair of over the ear headphones and they’re plugged into my Mic on a boom. The audio driver in the mic pipes the mic audio back into my headphones so I can hear myself talk as well as the comp audio.
I have a Mic that does that, but it's too much stuff on my desk for me.
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@Dashrender said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
It does seem kinda weird that either a) they supply you with one or b) they reimburse you for providing one of your own.
Though perhaps we don't have all the information.
I'm not following
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@WrCombs said in Frist time Headset ?:
@Dashrender said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
It does seem kinda weird that either a) they supply you with one or b) they reimburse you for providing one of your own.
Though perhaps we don't have all the information.
I'm not following
do they
a) pay for a headset OR
b) reimburse you for one you buy yourself?Using a headset is basically a requirement for a softphone (and since you're now work from home support - I fully expect you'll spend the better part of your day on the phone - so you'll want a headset for that so really that should be a business expense).
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@Dashrender said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
@Dashrender said in Frist time Headset ?:
@WrCombs said in Frist time Headset ?:
Mentioned that I was having issues with my headset to one of my coworkers - I guess we have a standard issue headset offered by the company.
https://www.amazon.com/dp/B08WJRMW17/ref=cm_sw_r_api_i_3YW5JM7SC9CNTRGQGTVK_0?th=1
It does seem kinda weird that either a) they supply you with one or b) they reimburse you for providing one of your own.
Though perhaps we don't have all the information.
I'm not following
do they
a) pay for a headset OR
b) reimburse you for one you buy yourself?Using a headset is basically a requirement for a softphone (and since you're now work from home support - I fully expect you'll spend the better part of your day on the phone - so you'll want a headset for that so really that should be a business expense).
ah, they bought it and it'll be here tomorrow.
