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    User Account getting disabled in Azure

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    • RomoR
      Romo @jt1001001
      last edited by

      @jt1001001 User was disabled on 8/11/2020 originally and enabled again on 11/12/2020. The day he got re-enabled was the issues started happening

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      • RomoR
        Romo @dbeato
        last edited by

        @dbeato Here is screenshot. I dont see a sync at all in logs at 7:59 in the sync service manager. Yet the audit logs show the disable account sync at that time.

        270d4eb3-f3f3-413a-9877-1c63b770ec3b-image.png

        The user principal name in the activity log is showing the sync coming from the same DC, so not sure what is going on.

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        • dbeatoD
          dbeato
          last edited by

          @Romo said in User Account getting disabled in Azure:

          ame in the activity log is showing the sync coming from the same DC, so not sure what is going on.

          On the Delta import warnings, what is the issue there?

          RomoR 1 Reply Last reply Reply Quote 0
          • RomoR
            Romo @dbeato
            last edited by Romo

            @dbeato exported-change-not-reimported
            exported-change-not-reimported.png

            dbeatoD 1 Reply Last reply Reply Quote 0
            • dbeatoD
              dbeato @Romo
              last edited by

              @Romo Got it, not relevant then. Let me see what I can find on the Azure side then.

              RomoR 1 Reply Last reply Reply Quote 0
              • RomoR
                Romo @dbeato
                last edited by

                @dbeato Imgur not working apparently couldn't load the other image.

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                • dbeatoD
                  dbeato
                  last edited by

                  @Romo said in User Account getting disabled in Azure:

                  LastBadPasswordAttempt

                  It looks like the account is being targeted by LastBadPasswordAttempt

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                  • RomoR
                    Romo
                    last edited by

                    @dbeato Targeted?

                    @Romo said in User Account getting disabled in Azure:

                    BadLogonCount : 0
                    badPasswordTime : 132526283882223437
                    badPwdCount : 0

                    Shouldn't the BadLogonCount raise if bad passwords were tried?

                    dbeatoD 1 Reply Last reply Reply Quote 1
                    • dbeatoD
                      dbeato @Romo
                      last edited by

                      @Romo Yes, but the thing is there is two side to this, the Azure AD end (Office 365) and AD itself. However I believe the issue might be hard to pinpoint unless you go to the last 24 hours of Azure Signins logs ans see that account or check the audit logs. Also does this account have MFA enabled?

                      RomoR 1 Reply Last reply Reply Quote 1
                      • RomoR
                        Romo @dbeato
                        last edited by

                        @dbeato No signing attempts at all during the weekend, but the account is still getting disabled and enabled on its own as shown in the azure audit logs.

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Could there be something automated trying to log in over and over again with a bad password?

                          DashrenderD RomoR 2 Replies Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said in User Account getting disabled in Azure:

                            Could there be something automated trying to log in over and over again with a bad password?

                            wouldn't the logs pickup the attempt? Thought he said the logs showed no attempts?

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                            • RomoR
                              Romo @scottalanmiller
                              last edited by

                              @scottalanmiller said in User Account getting disabled in Azure:

                              Could there be something automated trying to log in over and over again with a bad password?

                              No signint attempts during the weekend, interactive or uninterective where logged int the azure logs, but the account still kept getting disabled and enabled by sync or something.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @Romo
                                last edited by

                                @Romo said in User Account getting disabled in Azure:

                                @scottalanmiller said in User Account getting disabled in Azure:

                                Could there be something automated trying to log in over and over again with a bad password?

                                No signint attempts during the weekend, interactive or uninterective where logged int the azure logs, but the account still kept getting disabled and enabled by sync or something.

                                why are you assuming sync? You're logs there have shown you nothing, right?

                                RomoR 1 Reply Last reply Reply Quote 0
                                • RomoR
                                  Romo @Dashrender
                                  last edited by

                                  @Dashrender The Synchronization service manager application logs dont show the "sync" that the azure logs show sending the disable account change, but azure does show this "sync", the Actiion Client Name is Directory Sync as well

                                  42c4ed7e-47f1-451d-914b-a850a1e9558a-image.png

                                  What I cant seem to find, is where this disabled account value is coming from if AD is showing the account as active and enabled.

                                  dbeatoD DashrenderD 2 Replies Last reply Reply Quote 0
                                  • dbeatoD
                                    dbeato @Romo
                                    last edited by

                                    @Romo Okay, so I mean on the Sync logs it should show on the DC the account being synced. If I recall in the past I saw a bug on Microsoft end on this and upgrading the Azure AD Connect server to the latest versioned worked (Not saying you need to do that but I am still trying to find the article on this).

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                                    • DashrenderD
                                      Dashrender @Romo
                                      last edited by

                                      @Romo said in User Account getting disabled in Azure:

                                      @Dashrender The Synchronization service manager application logs dont show the "sync" that the azure logs show sending the disable account change, but azure does show this "sync", the Actiion Client Name is Directory Sync as well

                                      42c4ed7e-47f1-451d-914b-a850a1e9558a-image.png

                                      What I cant seem to find, is where this disabled account value is coming from if AD is showing the account as active and enabled.

                                      right, so with that in hand, why are you looking to the sync at all? Why not focus solely on Azure to find the issue?

                                      I'm also curious, if Azure is showing it as disabled - why is that not being sync'ed back to AD and disabling there? do you have one way sync setup?

                                      dbeatoD 1 Reply Last reply Reply Quote 0
                                      • dbeatoD
                                        dbeato @Dashrender
                                        last edited by

                                        @Dashrender said in User Account getting disabled in Azure:

                                        o curious, if Azure is showing it as disabled - why is that not be

                                        Azure Sync doesn't sync back to AD. it is the other way around.

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