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    User Account getting disabled in Azure

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    • RomoR
      Romo
      last edited by

      @Obsolesce said in User Account getting disabled in Azure:

      would cause an account to be disabled on AAD.

      AD audit logs don't show the account as getting disabled at all, the only entry I see there is when I manually disabled the account today to try to get a log at 2:03:56PM
      f809e55b-ed19-42bf-a2ba-e2cd6bc78735-image.png

      Account was enabled at 7:40:55 PM
      51583f50-534e-4514-ae7f-c4f39b08f0d3-image.png

      Only after the account was enabled in AD, the sync once again properly enabled the account in Azure but something disabled it again minutes after and the cycle of enabling and disabling started again.
      5edebd78-e1ba-443e-985f-2b56e4e08233-image.png

      Currently the account is still showing as enabled in AD and no further security audit logs are shown accept the above screenshots.
      5cd6d893-3cb6-45b8-8d48-dfa293c72b04-image.png

      ObsolesceO 1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato
        last edited by

        Can you show the AD Connect SYnc logs at both those times?

        RomoR 1 Reply Last reply Reply Quote 0
        • ObsolesceO
          Obsolesce @Romo
          last edited by Obsolesce

          @Romo

          Can you do a dump of all AD properties of the user from PowerShell?
          Get-ADUser -Identity "user" -Properties * ... redacting confidential stuff first of course before posting it.

          RomoR 1 Reply Last reply Reply Quote 0
          • jt1001001J
            jt1001001
            last edited by

            Did a new user get created with a duplicate email address? Had that happen once that messed things up.

            RomoR 1 Reply Last reply Reply Quote 1
            • RomoR
              Romo @Obsolesce
              last edited by

              @Obsolesce here is the info

              AccountExpirationDate                :
              accountExpires                       : 9223372036854775807
              AccountLockoutTime                   :
              AccountNotDelegated                  : False
              AllowReversiblePasswordEncryption    : False
              AuthenticationPolicy                 : {}
              AuthenticationPolicySilo             : {}
              BadLogonCount                        : 0
              badPasswordTime                      : 132526283882223437
              badPwdCount                          : 0
              c                                    : US
              CannotChangePassword                 : False
              CanonicalName                        : DomainName.local/SITE - Location/Location Users/USER LASTNAME
              Certificates                         : {}
              City                                 : Location
              CN                                   : USER LASTNAME
              co                                   : United States
              codePage                             : 0
              Company                              :
              CompoundIdentitySupported            : {False}
              Country                              : US
              countryCode                          : 840
              Created                              : 6/29/2020 12:05:53 PM
              createTimeStamp                      : 6/29/2020 12:05:53 PM
              Deleted                              :
              Department                           :
              Description                          : FD 8/11/2020-Enabled 11/12/2020
              DisplayName                          : USER LASTNAME
              DistinguishedName                    : CN=USER LASTNAME,OU=Location Users,OU=SITE - Location,DC=DomainName,DC=local
              Division                             :
              DoesNotRequirePreAuth                : False
              dSCorePropagationData                : {12/18/2020 1:19:34 PM, 12/18/2020 1:17:50 PM, 12/18/2020 1:10:57 PM,
                                                     11/12/2020 2:31:00 PM...}
              EmailAddress                         : [email protected]
              EmployeeID                           :
              EmployeeNumber                       :
              Enabled                              : True
              Fax                                  :
              GivenName                            : USER
              HomeDirectory                        :
              HomedirRequired                      : False
              HomeDrive                            :
              HomePage                             :
              HomePhone                            :
              Initials                             :
              instanceType                         : 4
              isDeleted                            :
              KerberosEncryptionType               : {None}
              l                                    : Location
              LastBadPasswordAttempt               : 12/16/2020 3:39:48 PM
              LastKnownParent                      :
              lastLogoff                           : 0
              lastLogon                            : 132526894973219910
              LastLogonDate                        : 12/14/2020 8:01:11 AM
              lastLogonTimestamp                   : 132524280715790975
              LockedOut                            : False
              lockoutTime                          : 0
              logonCount                           : 69
              LogonWorkstations                    :
              mail                                 : [email protected]
              Manager                              :
              MemberOf                             : {REDACTED}
              MNSLogonAccount                      : False
              MobilePhone                          :
              Modified                             : 12/18/2020 1:19:34 PM
              modifyTimeStamp                      : 12/18/2020 1:19:34 PM
              mS-DS-ConsistencyGuid                : {32, 103, 80, 151...}
              msDS-SupportedEncryptionTypes        : 0
              msDS-User-Account-Control-Computed   : 0
              msExchBypassAudit                    : False
              msExchPreviousRecipientTypeDetails   : 1
              msExchRecipientSoftDeletedStatus     : 0
              msExchUMDtmfMap                      : {lastNameFirstName:2266666299355, firstNameLastName:6299355226666}
              Name                                 : USER LASTNAME
              nTSecurityDescriptor                 : System.DirectoryServices.ActiveDirectorySecurity
              ObjectCategory                       : CN=Person,CN=Schema,CN=Configuration,DC=DomainName,DC=local
              ObjectClass                          : user
              ObjectGUID                           : 97506720-3ae7-4364-898b-e1fa734ed821
              objectSid                            : S-1-5-21-2029862695-1482051392-3921772031-28167
              Office                               :
              OfficePhone                          :
              Organization                         :
              OtherName                            :
              PasswordExpired                      : False
              PasswordLastSet                      : 12/8/2020 4:48:43 PM
              PasswordNeverExpires                 : False
              PasswordNotRequired                  : False
              POBox                                :
              PostalCode                           :
              PrimaryGroup                         : CN=Domain Users,CN=Users,DC=DomainName,DC=local
              primaryGroupID                       : 513
              PrincipalsAllowedToDelegateToAccount : {}
              ProfilePath                          :
              ProtectedFromAccidentalDeletion      : False
              proxyAddresses                       : {[email protected]}
              pwdLastSet                           : 132519413236813439
              SamAccountName                       : mLASTNAME
              sAMAccountType                       : 805306368
              ScriptPath                           :
              sDRightsEffective                    : 15
              ServicePrincipalNames                : {}
              showInAddressBook                    : {REDACTED}
              SID                                  : S-1-5-21-2029862695-1482051392-3921772031-28167
              SIDHistory                           : {}
              SmartcardLogonRequired               : False
              sn                                   : LASTNAME
              st                                   : IL
              State                                : IL
              StreetAddress                        :
              Surname                              : LASTNAME
              Title                                :
              TrustedForDelegation                 : False
              TrustedToAuthForDelegation           : False
              UseDESKeyOnly                        : False
              userAccountControl                   : 512
              userCertificate                      : {}
              UserPrincipalName                    : [email protected]
              uSNChanged                           : 62837343
              uSNCreated                           : 28616664
              whenChanged                          : 12/18/2020 1:19:34 PM
              whenCreated                          : 6/29/2020 12:05:53 PM
              
              1 Reply Last reply Reply Quote 0
              • RomoR
                Romo @jt1001001
                last edited by

                @jt1001001 User was disabled on 8/11/2020 originally and enabled again on 11/12/2020. The day he got re-enabled was the issues started happening

                1 Reply Last reply Reply Quote 0
                • RomoR
                  Romo @dbeato
                  last edited by

                  @dbeato Here is screenshot. I dont see a sync at all in logs at 7:59 in the sync service manager. Yet the audit logs show the disable account sync at that time.

                  270d4eb3-f3f3-413a-9877-1c63b770ec3b-image.png

                  The user principal name in the activity log is showing the sync coming from the same DC, so not sure what is going on.

                  1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato
                    last edited by

                    @Romo said in User Account getting disabled in Azure:

                    ame in the activity log is showing the sync coming from the same DC, so not sure what is going on.

                    On the Delta import warnings, what is the issue there?

                    RomoR 1 Reply Last reply Reply Quote 0
                    • RomoR
                      Romo @dbeato
                      last edited by Romo

                      @dbeato exported-change-not-reimported
                      exported-change-not-reimported.png

                      dbeatoD 1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @Romo
                        last edited by

                        @Romo Got it, not relevant then. Let me see what I can find on the Azure side then.

                        RomoR 1 Reply Last reply Reply Quote 0
                        • RomoR
                          Romo @dbeato
                          last edited by

                          @dbeato Imgur not working apparently couldn't load the other image.

                          1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato
                            last edited by

                            @Romo said in User Account getting disabled in Azure:

                            LastBadPasswordAttempt

                            It looks like the account is being targeted by LastBadPasswordAttempt

                            1 Reply Last reply Reply Quote 1
                            • RomoR
                              Romo
                              last edited by

                              @dbeato Targeted?

                              @Romo said in User Account getting disabled in Azure:

                              BadLogonCount : 0
                              badPasswordTime : 132526283882223437
                              badPwdCount : 0

                              Shouldn't the BadLogonCount raise if bad passwords were tried?

                              dbeatoD 1 Reply Last reply Reply Quote 1
                              • dbeatoD
                                dbeato @Romo
                                last edited by

                                @Romo Yes, but the thing is there is two side to this, the Azure AD end (Office 365) and AD itself. However I believe the issue might be hard to pinpoint unless you go to the last 24 hours of Azure Signins logs ans see that account or check the audit logs. Also does this account have MFA enabled?

                                RomoR 1 Reply Last reply Reply Quote 1
                                • RomoR
                                  Romo @dbeato
                                  last edited by

                                  @dbeato No signing attempts at all during the weekend, but the account is still getting disabled and enabled on its own as shown in the azure audit logs.

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Could there be something automated trying to log in over and over again with a bad password?

                                    DashrenderD RomoR 2 Replies Last reply Reply Quote 1
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in User Account getting disabled in Azure:

                                      Could there be something automated trying to log in over and over again with a bad password?

                                      wouldn't the logs pickup the attempt? Thought he said the logs showed no attempts?

                                      1 Reply Last reply Reply Quote 0
                                      • RomoR
                                        Romo @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in User Account getting disabled in Azure:

                                        Could there be something automated trying to log in over and over again with a bad password?

                                        No signint attempts during the weekend, interactive or uninterective where logged int the azure logs, but the account still kept getting disabled and enabled by sync or something.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @Romo
                                          last edited by

                                          @Romo said in User Account getting disabled in Azure:

                                          @scottalanmiller said in User Account getting disabled in Azure:

                                          Could there be something automated trying to log in over and over again with a bad password?

                                          No signint attempts during the weekend, interactive or uninterective where logged int the azure logs, but the account still kept getting disabled and enabled by sync or something.

                                          why are you assuming sync? You're logs there have shown you nothing, right?

                                          RomoR 1 Reply Last reply Reply Quote 0
                                          • RomoR
                                            Romo @Dashrender
                                            last edited by

                                            @Dashrender The Synchronization service manager application logs dont show the "sync" that the azure logs show sending the disable account change, but azure does show this "sync", the Actiion Client Name is Directory Sync as well

                                            42c4ed7e-47f1-451d-914b-a850a1e9558a-image.png

                                            What I cant seem to find, is where this disabled account value is coming from if AD is showing the account as active and enabled.

                                            dbeatoD DashrenderD 2 Replies Last reply Reply Quote 0
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