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    Microsoft 365 user cannot send messages, can receive fine

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    • jt1001001J
      jt1001001 @DustinB3403
      last edited by

      Follow up, the OWA sent messages appear in the drafts folder on OWA with the following at the top:
      "We're still sending your message. Please check again in a couple of minutes"

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @jt1001001
        last edited by

        @jt1001001 said in Microsoft 365 user cannot send messages, can receive fine:

        Follow up, the OWA sent messages appear in the drafts folder on OWA with the following at the top:
        "We're still sending your message. Please check again in a couple of minutes"

        Seems like an O365 relay delay.

        1 Reply Last reply Reply Quote 0
        • dbeatoD
          dbeato
          last edited by

          Have you checked Azure AD logs or the account for any strange activity?

          1 Reply Last reply Reply Quote 1
          • dbeatoD
            dbeato
            last edited by

            I am also not seeing any Advisories of Office 365 Delays across multiple tenants.

            1 Reply Last reply Reply Quote 0
            • jt1001001J
              jt1001001
              last edited by

              I opened a ticket with Microsoft as there were no advisories. Messages just now started flowing and Microsoft stated they had a few reports of this.

              1 Reply Last reply Reply Quote 1
              • DashrenderD
                Dashrender
                last edited by

                oh crap - I hope this isn't a SAM issue - he had some wacko problem with his O365 account years ago... everyone else was fine, but SAM, nope, broken....
                not sure MS ever fixed it.

                1 Reply Last reply Reply Quote 0
                • jt1001001J
                  jt1001001
                  last edited by

                  I remember that and Im hoping it is not a zombie issue

                  dbeatoD 1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @jt1001001
                    last edited by

                    @jt1001001 We have seen some accounts just stop sending because they implemented a new rule that blocks automatic forwarding or they supposedly suspected spam emails. So We had one of those two weeks ago.

                    8a355ca1-c981-4031-bbef-0f73c68c8e58-image.png

                    jt1001001J 1 Reply Last reply Reply Quote 0
                    • jt1001001J
                      jt1001001 @dbeato
                      last edited by

                      @dbeato Good to know thanks! and thanks all for the suggestions/assistance on where to look.

                      1 Reply Last reply Reply Quote 0
                      • jt1001001J
                        jt1001001
                        last edited by

                        This was what Microsoft sent me as "resolution"
                        Microsoft_resolution.jpg

                        1 Reply Last reply Reply Quote 0
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