Resentment to Purchasing Software - Split From Unrelated Topic on IT Professionals
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@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes
I can assure you we are not.
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@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes
Okie dokie. Well, we are not. I don't know Pete outside of his ML posts.
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@Pete-S said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes
I can assure you we are not.
My mistake, but your posting style is soooo similar.
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@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@Pete-S said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes
I can assure you we are not.
My mistake, but your posting style is soooo similar.
Oh, if I have an alter ego, they definitely have a different posting style
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Pretty sure Pete is not in the US, but I have no idea where he is. Canada is what comes to mind, but I might be totally making that up in my mind.
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@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@Pete-S said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes
I can assure you we are not.
My mistake, but your posting style is soooo similar.
Oh, if I have an alter ego, they definitely have a different posting style
Maybe I'm Scott
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@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@Pete-S said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
You proved my point with this thread. Imagine if you just ponied up the money for Office 365 and didnt have to spend time doing all this dumb bullshit making it harder for users to collaborate.
It's funny how you call "more efficient with no problems at all", "all this dumb shit." We've had zero issues so far with users who have moved over. Zero. You act like you are confident it's crippling our businesses. Do you know the last time that we received a collaboration document in an MS Office format? Like... I can't even remember. Yes, once in a while we get CVs in that format. But you seem to think that LibreOffice doesn't work with those file formats. But it does, just fine.
You are basing your arguments on the theory that we are running into problems with LibreOffice and not with MS Office. But my point was, that that's the opposite of what's happening. Nearly every customer with MS Office is having it break on them and can't collaborate. None of the ones with LibreOffice are having that.
So this whole line of thinking makes no sense.
Are you Pete S. ? I assumed you were and you answered me like you were him
You said "Scott, "
Yes but you are Pete S. , right?
Are you actually thinking that we are the same person?
yes
I can assure you we are not.
My mistake, but your posting style is soooo similar.
Oh, if I have an alter ego, they definitely have a different posting style
Maybe I'm Scott
Maybe we all are.
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@VoIP_n00b said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
Maybe I'm Scott
Maybe we all...
OMG!!! Jinx. You owe me a Coke.
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@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@stacksofplates said in When Does It Stop Even Being IT: Buyers vs Doers:
What functionality? Give me a functionality of LibreOffice that "crushes" MS Office?
Installation, support, licensing, self hosted live collaboration, connections to remote file storage.
MS Office tends to do things that I don't want an office suite to do... like work with files so large that it requires a custom built computer to handle it. It's brilliant that they can do that, but at some point I need people using databases, not spreadsheets.
So installation is not a feature, they're both pretty much the same. You're not going to concede on the support so whatever. But explain the live collaboration?
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@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
Pretty sure Pete is not in the US, but I have no idea where he is. Canada is what comes to mind, but I might be totally making that up in my mind.
I'm country fluid.
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@stacksofplates said in When Does It Stop Even Being IT: Buyers vs Doers:
You're not going to concede on the support so whatever.
Why would I when it's something we demonstrate every day. You claim it costs us more to support, how do you come to that conclusion based on my explanation that when we look at it, it is totally the opposite?
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@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@stacksofplates said in When Does It Stop Even Being IT: Buyers vs Doers:
You're not going to concede on the support so whatever.
Why would I when it's something we demonstrate every day. You claim it costs us more to support, how do you come to that conclusion based on my explanation that when we look at it, it is totally the opposite?
Because I've had the opposite experience. As I already mentioned.
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@stacksofplates said in When Does It Stop Even Being IT: Buyers vs Doers:
So installation is not a feature, they're both pretty much the same.
It's a huge feature. That it is built into most OSes, and that we can install with just a command line from Windows (Chocolatey), and in all OSes get auto-updates that "just work"... it's a whopping feature.
That you even have to go somewhere to get MS Office is more work than installing LibreOffice. That's big IT time, over and over again to deal with.
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@stacksofplates said in When Does It Stop Even Being IT: Buyers vs Doers:
But explain the live collaboration?
Live collaboration we can self host with things like NextCloud (and we do.) With MS Office we, and our customers that have it, don't get that unless they pay MS for it monthly and put their data on MS. Which, if you want to pay for it and use it, it's a great service. When you don't, it's a gap. With NextCloud (and other options), LO lets you self host (for security, control, performance, or places where there isn't Internet). It's very flexible.
Is it as good as MSO's colaboration? No, absolutely not. It's a weak point on performance. But a major plus on flexibility.
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@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
@stacksofplates said in When Does It Stop Even Being IT: Buyers vs Doers:
But explain the live collaboration?
Live collaboration we can self host with things like NextCloud (and we do.) With MS Office we, and our customers that have it, don't get that unless they pay MS for it monthly and put their data on MS. Which, if you want to pay for it and use it, it's a great service. When you don't, it's a gap. With NextCloud (and other options), LO lets you self host (for security, control, performance, or places where there isn't Internet). It's very flexible.
Is it as good as MSO's colaboration? No, absolutely not. It's a weak point on performance. But a major plus on flexibility.
Yeah you can self host with SharePoint. Sure it's more, but don't act like you can't self host and have collaboration with Office.
And to get collaboration it's not just Install the software like it is with Office. You need to now manage a server running NextCloud and issues that come up with that as well.
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@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
I'm not sure I understand the resentment on mangolassi of purchasing software.
Its not resentment, its more like...just why?
The audio/video person doesn't do anything with it, she hires a company otu of dallas for everything, even exchanging projectors when she buys a new one.
The phone lady also can't do anything on her own except run cable without bringing in a 3rd party. Every change to the phone system is done by a 3rd part. Its all cisco phones on their own pbx.
Our erp people(two dba's) do very little with it and are constantly hiring another 3rd party to help with configuration changes.
My vp is also bringing in consultants and 3rd parties on a regular basis to help with server changes and some of our code bases. Consultants and 3rd parties make a lot of money off us.
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@stacksofplates said in When Does It Stop Even Being IT: Buyers vs Doers:
And to get collaboration it's not just Install the software like it is with Office. You need to now manage a server running NextCloud and issues that come up with that as well.
Is that different than running your own Sharepoint? Running NC is a lot simpler than running SP.
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@jmoore said in When Does It Stop Even Being IT: Buyers vs Doers:
@IRJ said in When Does It Stop Even Being IT: Buyers vs Doers:
I'm not sure I understand the resentment on mangolassi of purchasing software.Its not resentment, its more like...just why?
The audio/video person doesn't do anything with it, she hires a company otu of dallas for everything, even exchanging projectors when she buys a new one.
The phone lady also can't do anything on her own except run cable without bringing in a 3rd party. Every change to the phone system is done by a 3rd part. Its all cisco phones on their own pbx.
Our erp people(two dba's) do very little with it and are constantly hiring another 3rd party to help with configuration changes.
My vp is also bringing in consultants and 3rd parties on a regular basis to help with server changes and some of our code bases. Consultants and 3rd parties make a lot of money off us.
But importantly, none of that is purchasing software. It's having an internal IT department that... doesn't really do (or know) IT, they just hire other people to do it. Which is great, but they don't hire someone to oversee it or understand it. Hence the other thread where they are making technical demands that are totally nonsensical and nearly impossible. That's the risk of buying too much, at some point you start buying all the pieces and have no internal knowledge at all. Which even that is okay, a CEO doesn't know IT, but even a CEO has to know how to properly hire a CIO whether internal or through a consulting firm.
The real problem arises when people inside are pretending to do IT, but actually buying it. CEOs rarely try to pretend that they know and do IT. But positions like IT Manager often pretend to be experts, while often having zero ability to even reasonably discuss, let alone do, the IT they are supposed to be doing.
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The real issue here comes in when someone is hired to "do", but decides to "buy". What often happens is a cover up, an attempt to keep looking like they are performing the IT tasks, while actually someone else is paid to do them. This results in some pretty serious messes, like demanding that binaries not be executable. Clearly making demands at a technical level that they weren't ready to discuss.
