RingCentral and Vonage
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@360col said in RingCentral and Vonage:
If you have a high enough volume than pricing is reasonable enough. Telstra here charges approx $35 - $40 a month for a 'landline / PSTN' so that's what everyone trying to price to.
Only people trying to sabotage their own businesses. I guarantee you can do it for a tiny fraction of that, but someone high up in your org is playing "politics" and keeping pricing from being discussed.
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@scottalanmiller said in RingCentral and Vonage:
Only people trying to sabotage their own businesses. I guarantee you can do it for a tiny fraction of that
I'm never paying Telstra price. It was just a reference for discussion. Most telco here will give you a all you can eat for much less. Their obvious selling point is 'we beat Telstra'. To most average SMB its a saving to them.
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Well, I live in Australia and know quite a bit about local VoIP providers. As far as I'm concerned, no one does it better here than Maxotel. I am not a reseller and don't get any kickbacks from any vendors but their Asterisk-based hosted PBX and their support team have been absolutely amazing in my experience. Check them out.
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@taurex said in RingCentral and Vonage:
Well, I live in Australia and know quite a bit about local VoIP providers. As far as I'm concerned, no one does it better here than Maxotel. I am not a reseller and don't get any kickbacks from any vendors but their Asterisk-based hosted PBX and their support team have been absolutely amazing in my experience. Check them out.
Their PBX base price is great, but their per minute cost to dial is very high and they line limit. So if you have any number or users or make any amount of calls, their pricing is pretty high for the market.
I don't know about normal handsets, but their handset prices are significantly higher than any market we've seen and we work all over the world.
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@taurex said in RingCentral and Vonage:
no one does it better here than Maxotel
This I agree. I spoke to them previously a while ago and they did impress me at the time. On another form I frequent they consistently get good feedback.
@scottalanmiller said in RingCentral and Vonage:
their handset prices are significantly higher than any market we've seen and we work all over the world.
Welcome to Australian pricing / tax.
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@360col if you know other Aussies looking for phones there, it looks like we beat Maxotel on price We'd appreciate the reference.
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@360col said in RingCentral and Vonage:
Welcome to Australian pricing / tax.
I bet we can find them there for way, way less.
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@scottalanmiller said in RingCentral and Vonage:
I bet we can find them there for way, way less.
I just had a look at Maxotel's price. We definitely get if for way less. My previous point Australian general have to pay much more due to location / size of market.
Price search engine I frequently use for Aus https://www.staticice.com.au/cgi-bin/search.cgi?q=yealink+T46S
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@360col said in RingCentral and Vonage:
@scottalanmiller said in RingCentral and Vonage:
I bet we can find them there for way, way less.
I just had a look at Maxotel's price. We definitely get if for way less. My previous point Australian general have to pay much more due to location / size of market.
Price search engine I frequently use for Aus https://www.staticice.com.au/cgi-bin/search.cgi?q=yealink+T46S
That looks better.
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@scottalanmiller said in RingCentral and Vonage:
Their PBX base price is great, but their per minute cost to dial is very high and they line limit. So if you have any number or users or make any amount of calls, their pricing is pretty high for the market.
I don't know about normal handsets, but their handset prices are significantly higher than any market we've seen and we work all over the world.
Call to mobiles are always expensive in Australia, the rest of the outgoing calls are only charged per call, not per minute. As for the handsets, yes, Maxo sells them with a quite a bit of a margin but they don't customise any handset firmware like some other telcos here that lock you in with their handsets. We buy them from other retailers for a lot less. What's great about their PBX is practically everything can be done via their web admin interface. Other telcos here are miles behind in terms in terms of convenience and functionality of a web GUI.
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@taurex said in RingCentral and Vonage:
Call to mobiles are always expensive in Australia, the rest of the outgoing calls are only charged per call, not per minute.
Yeah, but I'm comparing to other Australian mobile rates. So yes, crazy high in general. But when I say that they are high, I mean high by comparison.
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@taurex said in RingCentral and Vonage:
As for the handsets, yes, Maxo sells them with a quite a bit of a margin but they don't customise any handset firmware like some other telcos here that lock you in with their handsets.
Again, I'm comparing against zero firmware modification rates. That's great that they don't do that, but no one does that here. We assume when buying a phone that it isn't sabotaged. That would get you sued in the US. It's not a bargain just because they don't do something unethical, it's still expensive for doing the right thing. Not complaining about them, just saying that looking at available rates in Australia, they seem high.