Resume

WrCombs

Technology Proficiency/Skills:


Active Directory
Desktop Support 
Help Desk
Windows Workstations (XP, 7, 10, Server 2019) 
Built Home Lab with Ubiquiti Equipment; Edge Router Lite, Unifi AP.
Oracle VirtualBox 

  	 
Work Experience : 

RDS (Retail Data Systems) 					4/2018- Present

	Support Technician:

Responsibilities include Remote System Administration, Problem Resolution of Point of Sale Equipment Including Point of Sale Terminals, Printers and Wifi Technologies.

Additional responsibilities include, back-end data administration and staff training on Point of Sales equipment and Software. 

Technologies Used for this Role:
	-NCR Command Center
	-TeamViewer
	-Bomgar Secure Support
	-Windows XP , 7, 10 , 
	-Windows Sever 2019
	- NCR Aloha POS Software
	-
	
Day to Day activities:
     		
LAN and WAN Connectivity Issues.
Printing Issues for Kitchen and Receipt Printers 
System Administration: Password Resets, software installations, and Upgrades
Documenting resolutions, discussing with Team. 
Wifi Printer troubleshooting

IRJ

Boom!

black3dynamite

It would be more easier for others see to your resume and its changes if it was available via OneDrive, Google Drive, etc...

WrCombs

@black3dynamite said in Resume:

It would be more easier for others see to your resume and its changes if it was available via OneDrive, Google Drive, etc...

Probably right.

WrCombs

@IRJ said in Resume:

Boom!

Much better than What I had.
Thanks for that

IRJ

@WrCombs said in Resume:

@IRJ said in Resume:

Boom!

Much better than What I had.
Thanks for that

One very important thing I missed was bragging about PCI Compliance since you deal with it. I saw it on your company's website

DustinB3403

@IRJ Give him a text form...

IRJ

Technology Proficiency/Skills

• Configuring and Managing Windows Server
• Design and Configuration of Active Directory in Small Business Environment
• System Support across multiple clients, operating systems, and networks
• Windows Patching and support across multiple Windows operating systems
• Network Design and Implementation with Ubiquity and Unifi network gear
• Virtualization of servers and desktops
• Help Desk support

Professional Experience

RDS (Retail Data Systems) http://www.rdspos.com/ 4/2018- Present

Support Technician

Skills used: Windows 10 , Windows Server 2019, RDP, NCR Aloha POS Software , Teamviewer, Bomgar , Backups, System Maintenance
•
• Managed and Delivered Software Deployments to remote systems
• Performed Back-end Data Administration on software solution
• Delivered Staff Training to customers
• Implemented System upgrades and patches
• Deployed and performed troubleshooting on receipt printers
• Provided detailed documentation for internal use of IT department to help resolve common and uncommon issues.

IRJ

https://drive.google.com/file/d/1U25wjuAjY4b6cBb38TuMeSYhim9TmAgX/view?usp=sharing

WrCombs

@IRJ said in Resume:

Technology Proficiency/Skills

• Configuring and Managing Windows Server
• Design and Configuration of Active Directory in Small Business Environment
• System Support across multiple clients, operating systems, and networks
• Windows Patching and support across multiple Windows operating systems
• Network Design and Implementation with Ubiquity and Unifi network gear
• Virtualization of servers and desktops
• Help Desk support

Professional Experience

RDS (Retail Data Systems) http://www.rdspos.com/ 4/2018- Present

Support Technician

Skills used: Windows 10 , Windows Server 2019, RDP, NCR Aloha POS Software , Teamviewer, Bomgar , Backups, System Maintenance
•
• Managed and Delivered Software Deployments to remote systems
• Performed Back-end Data Administration on software solution
• Delivered Staff Training to customers
• Implemented System upgrades and patches
• Deployed and performed troubleshooting on receipt printers
• Provided detailed documentation for internal use of IT department to help resolve common and uncommon issues.

It's Amazing that you came up with this out of the information given, almost sounds like Way more than what I've done.

WrCombs

What do you put in your cover letter when turning in Resumes?

IRJ

@WrCombs said in Resume:

What do you put in your cover letter when turning in Resumes?

I've never submitted a cover letter before

DustinB3403

@WrCombs said in Resume:

What do you put in your cover letter when turning in Resumes?

Depends entirely on the position, some positions you wouldn't submit a cover letter at all.

IRJ

My cover letter is basically the first part of my resume which I posted here

Obsolesce

@WrCombs said in Resume:

What do you put in your cover letter when turning in Resumes?

I never do cover letters.

IRJ

@IRJ said in Resume:

Thats basically my cover letter

DustinB3403

If you were applying to be a CTO of a college for example, you'd submit a cover letter, but at this experience level and where we expect you to be applying too. I doubt you'd actually be looked down on for not submitting one.

WrCombs

fair enough

DustinB3403

Now if the job posting says a Cover letter is required, well in that case you'd do it.

But again. . . real world things to consider here. Just trying to get you out of the hellhole you're in today.

DustinB3403

There are a few things on that update resume that I highlighted that needs some word smithing.

Not quite sure how I'd phrase those to make more sense in the scheme of your work experience.